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DoubleTree Suites by Hilton Phoenix

3.5-star hotel in Phoenix with outdoor pool and restaurant

  • Free WiFi and free parking
From
S$143

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  • Pool
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Pool. Image 1 of 86.
1 / 86Pool
8.4.Very good.
  • The room was very clean, however the staff were not too friendly nor were the…

    Apr 30, 2021

  • The Hotel is very dated and run down. Looks like the update the lobby which was nice but…

    Apr 30, 2021

See all 1,083 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Convenient
Safe
Easy parking
Transport options

The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Dining venue(s)
  • Fitness facilities
  • The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Fitness facility
  • The following facilities are closed on Friday and Saturday:
    • Free WiFi
    • Free parking
    • Pool
    • Airport transfer
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 242 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Outdoor pool
    • Free airport shuttle
    • 24-hour business center

    For families

    • Free cribs/infant beds
    • Rollaway/extra beds (surcharge)
    • Sofa bed
    • Microwave
    • Refrigerator
    • Connecting/adjoining rooms available

    What’s around

    • Phoenix Zoo - 2.7 mi / 4.3 km
    • Tempe Town Lake - 3 mi / 4.9 km
    • Desert Botanical Garden - 3.2 mi / 5.2 km
    • Old Town - 4.8 mi / 7.7 km
    • Arizona State University - 6.2 mi / 10 km
    • Scottsdale Fashion Square - 6.8 mi / 10.9 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    • One Bedroom Suite King Bed - Non-Smoking
    • Business Class Suite King-Non Smoking
    • One Bdrm Suite Two Queen Beds N/S - Roll In Shower
    • One Bdrm Suite One Queen Bed N/S - Accessible
    • One Bedroom Suite, Two Queen Beds, Non-Smoking
    • Suite, 1 Bedroom, Accessible (Hearing)
    • Business Suite, 2 Queen Beds

    Location

    • Phoenix Zoo - 2.7 mi / 4.3 km
    • Tempe Town Lake - 3 mi / 4.9 km
    • Desert Botanical Garden - 3.2 mi / 5.2 km

    What’s around

    Landmarks

    • Phoenix Zoo - 2.7 mi / 4.3 km
    • Tempe Town Lake - 3 mi / 4.9 km
    • Desert Botanical Garden - 3.2 mi / 5.2 km
    • Old Town - 4.8 mi / 7.7 km
    • Arizona State University - 6.2 mi / 10 km
    • Scottsdale Fashion Square - 6.8 mi / 10.9 km
    • Arizona Boardwalk - 15.4 mi / 24.9 km

    Getting around

    • Sky Harbor International Airport (PHX) - 5 min drive
    • Scottsdale, AZ (SCF) - 27 min drive
    • Mesa, AZ (MSC-Falcon Field Municipal) - 22 min drive
    • Chandler, AZ (CHD-Chandler Municipal) - 25 min drive
    • Phoenix, AZ (DVT-Phoenix Deer Valley) - 28 min drive
    • Phoenix - Mesa Gateway Airport (AZA) - 33 min drive
    • 44th Street - Washington Station - 6 min walk
    • 44th Street Station - 11 min walk
    • 50th Street Station - 19 min walk
    • Free airport shuttle

    At a glance

    Hotel size

    • This hotel has 242 rooms
    • This hotel is arranged over 6 floors

    Arriving/leaving

    • Check-in time 3 PM-midnight
    • Check-out time is noon
    • Express check-out

    Restrictions related to your trip

    • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Children

    • Up to 3 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Free airport shuttle from 7:00 AM to 10:00 PM*

    Parking

    • Free onsite self parking
    • Onsite extended parking (USD 7.00 per night)
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options

    Other information

    • Smoke-free property
    *See small print for additional details or extra charges

    In the hotel

    Food and drink

    • Restaurant
    • Bar/lounge
    • Snack bar/deli
    • Water dispenser

    Things to do

    • Outdoor pool
    • Golf lessons available nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Mountain biking nearby
    • Rafting nearby

    Working away

    • 24-hour business center
    • Number of meeting rooms - 10
    • Conference space
    • Conference space size (feet) - 10000
    • Conference space size (meters) - 929
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free grocery shopping service
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Year Built - 1984
    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk
    • Garden
    • Terrace
    • Television in common areas

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible pool
    • Braille signage
    • Raised toilet seat
    • Low-height counters/sink
    • Grab bar - near toilet

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Hypo-allergenic bedding available
    • Down comforter
    • Blackout drapes/curtains
    • Sofa bed
    • Sofa bed size queen
    • Premium bedding
    • Pillowtop mattress

    Things to enjoy

    • Number of living rooms
    • Separate sitting area

    Freshen up

    • Private bathroom
    • Shower only
    • Designer toiletries
    • Hair dryer

    Be entertained

    • 42-inch LCD TV
    • Pay movies
    • Premium TV channels

    Stay connected

    • Desk
    • Free weekday newspaper
    • Free WiFi
    • Phone

    Food and drink

    • Refrigerator
    • Microwave

    More

    • Daily housekeeping
    • In-room safe (laptop compatible)
    • Connecting/adjoining rooms available
    • Access via exterior corridors

    Special features

    Dining

    BRIX Kitchen+Cocktails - Onsite restaurant.

    Small print

    Also known as

    • DoubleTree Suites Hilton Hotel Phoenix
    • DoubleTree Suites by Hilton Phoenix Phoenix
    • DoubleTree Suites by Hilton Phoenix Hotel Phoenix
    • DoubleTree Suites Hilton Phoenix
    • DoubleTree Suites Phoenix
    • Phoenix DoubleTree Suites
    • Doubletree Hotel Phoenix
    • DoubleTree Suites Hilton Phoenix Hotel
    • Doubletree Suites By Hilton Phoenix Hotel Phoenix
    • Doubletree Phoenix
    • DoubleTree Suites by Hilton Phoenix Hotel

    Optional extras

    Early check-in can be arranged for an extra charge (subject to availability, amount varies)

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Extended parking costs USD 7.00 per night

    Rollaway beds are available for USD 15 per night

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Only registered guests are allowed in the guestrooms.

    Guests can rest easy knowing there's a smoke detector and window guards on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for dinner.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

    This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property on arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts credit cards and debit cards. Cash is not accepted. 

    This property reserves the right to pre-authorize the guest's credit card prior to arrival.

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, DoubleTree Suites by Hilton Phoenix does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there's an outdoor pool.
    • You can check in from 3 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
    • Yes, there's an onsite restaurant, BRIX Kitchen+Cocktails. The dining venue will be unavailable from September 9 2020 to June 1 2021 (dates subject to change). Nearby restaurants include Ruby Tuesday (6-min walk), LadyBug Cafe (2 mi), and Schlotzsky's (2.2 mi).
    • Yes, a free airport shuttle is available from 7:00 AM to 10:00 PM on request.
    • No, this hotel doesn't have a casino, but Casino Arizona (12-min drive) and Lone Butte Casino (16-min drive) are both nearby.
    • Have fun with activities like hiking, mountain biking, and rafting, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
    8.4.Very good.
    • 6.0.Good

      Close to airport but a bit run down

      Good location - one block to the free tram to the airport terminals- easy walk. Hotel used to be really nice. Now seems a bit run down. Had the stickers on the door touting super cleaning but there were hairs in the shower and overall the room was not that clean. Missing a pillow. We were too tired to complain. Easy to park and fly. Probably will stay elsewhere next time.

      1 night trip, Apr 29, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      The hotel was convenient to the airport. The staff was friendly and informative. All went well

      Leo, 1 night trip, Apr 28, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Very nice hotel!

      I am very pleased with this hotel. I’ve stayed here a few times, and each time customer service is outstanding. The corners in the bathroom could use some attention, as well as the dusty bedroom lamp.

      Penny, 3 night trip, Apr 14, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Screwed up reservations

      Well two nights in a row they did not have my reservation at the hotel but I spent the first night almost 3 hours with Carla trying to find other accommodations then we just decided to book it for the next night when I showed up that night they didn’t have my reservation again however they had open suites and I was able to get a room I’m not sure if it’s the hotel or hotel.com that screwed up my reservation But whoever it is by the time I got in to my suite it was a great room and ive had a great time thanks guys

      Rebecca, 1 night trip with friends, Apr 12, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Extremely spacious room: bathroom, closet, bedroom, living room. Clean and fresh with everything functioning as it should. 3 night stay. Only draw back was the ice machine on 3rd floor was not working. Reported same to maint. still was not working at the end of our stay.

      Hily, 3 night family trip, Apr 11, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Great value for your money.

      This was a great place to stay with the family. Plenty of space in the room. Nice pool, and Bar/restaurant off the lobby. Near the airport, but the room was quiet. I would stay here again.

      Michael, 1 night family trip, Mar 29, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Rooms are nice!

      Doris, 1 night family trip, Mar 27, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Visiting best friend.

      I had a great time .

      Robert, 1 night trip with friends, Mar 23, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Toilet seat was loose and shook every time we sat. The door entry place was dusty with webs hanging by the overhead light. Sink was rusty on the edges.

      Sunita, 1 night trip, Mar 20, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Short on soap coffee, tea NO BRKFST.! Rude staff

      The hotel was lovely, modern and very clean. However, despite having a paid breakfast with our booking, the hotel agent.who checked us in curtly stated that no breakfast would be provided (before we inquired!) We were leaving early so this was very inconvenient, besides the fact that it was an amenity that we paid for with our booking. We paid extra for a suite, with a separate bedroom that would comfortably accommodate our family of four. However there was only coffee for one, no teabags and only enough towels for 2 people and only one bar of soap that we had to share between the kitchen sink, bathroom sink and shower. Since we arrived late and were exhausted we did not even notice these inconveniences until we needed them. At which point we were in too big of a hurry to wait for the towels and coffee and soap to be delivered. Though I normally would not write a complaint, our stay was a disappointment. We are less inclined to use this name again.

      Mahmoud and Marnie, 1 night family trip, Mar 12, 2021

      Verified Hotels.com guest review

    See all 1,083 reviews