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1 room, 2 adults

Sheraton Grand Chicago - Chicago

4-star4 stars
Great for familiesThis property has good facilities for families.
301 E North Water St, Chicago, IL, 60611, United States of America

4-star hotel with 3 restaurants, near Michigan Avenue
  • Free WiFi in lobby
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Location
Great location
Service
Fantastic service
Room
Great room
Value
Value for money could be better

Sheraton Grand Chicago - Chicago

More Info: 6823 2342

from S$128
  • Room, 2 Double Beds
  • Room, 1 King Bed
  • Room, 2 Double Beds, River View
  • Room, 1 King Bed, River View
  • Club Room, 2 Double Beds, Business Lounge Access
  • Club Room, 1 King Bed, Business Lounge Access
  • Family Room, 2 Double Beds
  • Junior Suite, 1 Bedroom
  • Executive Suite, 1 Bedroom, Lake View

What’s around Sheraton Grand Chicago - Chicago

Top spots nearby

Recommended by this property

  • Michigan Avenue (4-minute walk)
  • Navy Pier (9-minute walk)
  • Millennium Park (9-minute walk)
  • John Hancock Center (11-minute walk)
  • Art Institute of Chicago (12-minute walk)
  • Willis Tower (16-minute walk)
  • John G. Shedd Aquarium (24-minute walk)
  • Soldier Field (29-minute walk)
  • Lincoln Park Zoo (34-minute walk)
  • Wrigley Field (7.3 km)

Getting around

  • Chicago, IL (MDW-Midway Intl.) - 24 min drive
  • Chicago, IL (ORD-O'Hare Intl.) - 31 min drive
  • Chicago, IL (PWK-Chicago Executive) - 40 min drive
  • Millennium Station - 13 min walk
  • Chicago Van Buren Street Station - 22 min walk
  • Chicago Union Station - 3 min drive
  • Grand Station (Red Line) - 11 min walk
  • State Station - 13 min walk
  • Randolph-Wabash Station - 13 min walk

At a glance

Key facts

Hotel size

  • This hotel has 1,218 rooms
  • This hotel is arranged over 34 floors

Check-in and check-out

  • Check-in time 4:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs only)

  • Restrictions apply *

  • 1 per room (up to 75 lbs)

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transport

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Indoor pool 1
  • Pool sun loungers
  • 24-hour fitness facilities
  • Spa services on site
  • Golfing nearby
Working away
  • Business center
  • Number of meeting rooms - 43
  • Conference space
  • Conference space size (feet) - 125000
  • Conference space size (meters) - 11613
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Lever door handles
Languages Spoken
  • English
  • French
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 47-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Shulas Steak House - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

LB Bistro and Patissere - This bistro specializes in American cuisine and serves breakfast and lunch. Open daily.

Link - This café specializes in American cuisine and serves breakfast and lunch. Open daily.

Chicago Burger Company - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

ChiBar - This bar specializes in American cuisine and serves dinner and light fare. Open daily.

Sheraton Grand Chicago - Chicago’s small print

Also known as

  • Sheraton Chicago Hotel & Towers
  • Sheraton Chicago Towers
  • Chicago Sheraton
  • Sheraton Grand Chicago Hotel
  • Sheraton Grand Chicago
  • Sheraton Grand Chicago Hotel
  • Sheraton Grand Chicago Chicago
  • Sheraton Grand Chicago Hotel Chicago

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

  • Pool access available from 7:00 AM to 10:00 PM.
  • Parking height restrictions apply.

    Optional extras

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Self parking costs USD 63 per day with in/out privileges

    Valet parking costs USD 73 per day with in/out privileges

    Refrigerators are available for an additional charge

    Rollaway beds are available for USD 25 per night

    Continental breakfast is offered for an extra charge of USD 29 per person (approximately)

    WiFi is available in guestrooms for USD 14.95 per day (rates may vary)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Recent reviews

    Very good 8.4 From 1,759 reviews

    Very good 8.0
    Great location!
    Paula, us1 night family trip
    Poor 2.0
    Heartless poor customer service
    My husband and daughter were in town to visit family. Our one year old nephew unexpectedly passed away on Christmas Day which understandablely changed our travel plans completely. Not only did we have a awful, grieving Christmas we also had to pay for a hotel room we didn’t even stay in (and informed staff of.) A refund request explaining our situation was sent however was denied. My family will no longer use services from hotels.com or Marriott due to their heartless poor customer service.
    us2 night family trip
    Very good 8.0
    Definitely comfy stay
    Just to celebrate New Years Excellent staff interaction when I needed something. Great views of the city.
    Martin, us1 night family trip
    Good 6.0
    I couldn’t use the fridge bc it’s full of overpriced things. The ice machine didn’t work so I had to go to a different floor. I had to wait 30 minutes to check in for the evening because the lines were long. Only thing I liked about this hotel was the location.
    Melissa, us1 night trip
    Good 6.0
    The hotel is always beautiful and staff courteous...On this stay they had booked the room I requested...did not realize until finish paying at hotel...spoke with manager gave different room with discount...upon check out had to go back to service desk and see why the leftover balance was not returned and was told have to speak with manager who handled the discount process..the manager should have wrote in the notes about the refund then I got a charge For the Chi bar for which i never used ...had no idea what that was .....last year this same hotel charged me twice for valet....
    Alissa, us1 night family trip

    Sheraton Grand Chicago - Chicago

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