Pullman Melbourne on Swanston

Photo gallery for Pullman Melbourne on Swanston

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Superior Room, 2 Queen beds | Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Overview of Pullman Melbourne on Swanston

UNESCO Sustainable Travel Pledge

Pullman Melbourne on Swanston

5.0 star property
Luxury hotel with restaurant, near Bourke Street Mall

8.8/10 Fabulous

163 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
The price is S$250
Price available on 09/10/2022
Map
195 Swanston Street, Melbourne, VIC, 3000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Valet parking
  • 24-hour room service
  • UNESCO Sustainable Property
  • 24-hour front desk
  • Car rentals on site
  • Computer station
  • Front desk safe
  • Laundry service
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Melbourne Central Business District
  • Crown Casino and Entertainment Complex - 23 min walk
  • Melbourne Cricket Ground - 23 min walk
  • Collins Street - 2 min drive
  • Melbourne Central - 5 min drive
  • Queen Victoria Market - 5 min drive
  • University of Melbourne - 7 min drive
  • Marvel Stadium - 8 min drive
  • Rod Laver Arena - 8 min drive
  • Melbourne Convention and Exhibition Centre - 9 min drive
  • Spirit of Tasmania Ferry Terminal - 17 min drive

Getting around

  • Melbourne, VIC (MEB-Essendon) - 23 min drive
  • Melbourne Airport (MEL) - 27 min drive
  • Avalon Airport (AVV) - 49 min drive
  • Flinders Street Station - 8 min walk
  • Showgrounds Station - 8 min drive
  • Southern Cross Station - 15 min walk
  • Melbourne Central Station - 6 min walk
  • Parliament Station - 9 min walk
  • Flagstaff Station - 13 min walk

About this property

Pullman Melbourne on Swanston

5-star luxury hotel revitalized in 2019 and located in the heart of Melbourne Central Business District
Pullman Melbourne on Swanston is located close to Crown Casino and Entertainment Complex, and provides dry cleaning/laundry services, car rentals on site, and a bar. The onsite restaurant, Eva's Restaurant & Bar, features local cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym.
You'll also enjoy the following perks during your stay:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and a computer station
  • Free newspapers, a TV in the lobby, and luggage storage
  • Smoke-free premises, an elevator, and a banquet hall
  • Guest reviews speak well of the proximity to shopping
Room features
All guestrooms at Pullman Melbourne on Swanston include perks such as 24-hour room service and air conditioning, in addition to amenities like late night room service and free WiFi. Guests reviews speak well of the comfortable rooms at the property.
Other amenities include:
  • Bathrooms with rainfall showers and hair dryers
  • LCD TVs with premium channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), English, French, Greek, Indonesian, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 204 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (AUD 60 per night)
  • Wheelchair-accessible parking on site
  • Offsite parking within 2133 ft (AUD 24 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free
  • Children's menu

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Rock climbing nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1987
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Grab bar near toilet

Languages

  • Chinese (Mandarin)
  • English
  • French
  • Greek
  • Indonesian
  • Italian

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Eva's Restaurant & Bar - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Executive Club Lounge - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Breakfast costs between AUD 15 and AUD 50 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Credit card charges are subject to an extra charge of 1.3 percent

Children & extra beds

  • Rollaway beds are available for AUD 60.0 per night

Parking

  • Valet parking costs AUD 60 per night
  • Parking is available nearby and costs AUD 24 per night (2133 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Swanston Grand
Swanston Hotel
Pullman Melbourne on Swanston Hotel
Pullman Melbourne on Swanston Melbourne
Pullman Melbourne on Swanston Hotel Melbourne

Frequently asked questions

Does Pullman Melbourne on Swanston offer free cancellation for a full refund?
Yes, Pullman Melbourne on Swanston does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Pullman Melbourne on Swanston?
As of 4 October 2022, prices found for a 1-night stay for 2 adults at Pullman Melbourne on Swanston on 9 October 2022 start from S$250, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Pullman Melbourne on Swanston?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Pullman Melbourne on Swanston?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Pullman Melbourne on Swanston?
Yes. Valet parking costs AUD 60 per night.
What are the check-in and check-out times at Pullman Melbourne on Swanston?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Pullman Melbourne on Swanston?
No, this hotel doesn't have a casino, but Crown Casino and Entertainment Complex (8-min drive) is nearby.
What is there to do at Pullman Melbourne on Swanston and nearby?
Have fun with nearby activities like cycling and rock climbing, and practice your swing on the nearby golf course. Pullman Melbourne on Swanston also has a fitness center.
Are there restaurants at or near Pullman Melbourne on Swanston?
Yes, Eva's Restaurant & Bar offers local cuisine.
What's the area around Pullman Melbourne on Swanston like?
Pullman Melbourne on Swanston is in Melbourne Central Business District, a short 6-minute walk from Melbourne Central Station and 4 minutes' walk from Collins Street.

Overall score and ratings

8.8

Fabulous

9.3/10

Cleanliness

9.1/10

Staff & service

8.7/10

Amenities

9.0/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

Yardley, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean, great service, good value, food was gr
Very clean, great service, good value, food was great.
Drew, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Kevin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dean, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Concierge should get a raise!
The concierge was excellent. He went above and beyond to assist us.
Ammar, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Yew kiong, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Gone backwards
Hotel has gone backwards from when it was the Swanston hotel, the 4 nights we stayed there our room was made up once, there was no chef on duty when we went for a meal, disappointing experience over all.
James, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Hotels.com guest review

8/10 Very good

Great position, lovely clean room, modernised and comfortable. Trams outside very noisy, even from 13th floor (hotel is outside a very busy tram stop and intersection - trams ring their bell every time they leave the stop, and because it is an intersection they rumble loudly over the tracks). Double glazing, unfortunately lacking, would help. And with a small lobby, gym not in operation, and no breakfast buffet (only one a la carte dish permitted, any extra sides charged additionally, and only one coffee permitted) it’s difficult to see how this hotel justifies 5 stars. It is a very lovely 3 star, or a basic 4 star in my opinion. I’d stay again if it was cheaper but would ask for a room without a view (would be quieter) and wouldn’t pay the price I paid.
Jeremy, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Robyn, 1-night trip
Verified Hotels.com guest review