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REF Kumamoto by VESSEL HOTELS

4.0 star property
4-star hotel with spa, near Kumamoto Castle

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REF Kumamoto by VESSEL HOTELS

Photo gallery for REF Kumamoto by VESSEL HOTELS

Public bath
Public bath
Property entrance
Laptop workspace, blackout curtains, iron/ironing board, free WiFi
Buffet

Overview of REF Kumamoto by VESSEL HOTELS

9.4 out of 10 Exceptional
9.4/10 Exceptional

Property highlights

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
Map
7-2 Shinshigai, Chuo-ku, Kumamoto, Kumamoto, 860-0803
Main amenities
  • Restaurants
  • Full-service spa
  • Breakfast available
  • 24-hour front desk
  • Vending machine
  • Microwave in a common area
  • Self-serve laundry
  • Luggage storage
Feel at home
  • Children stay free
  • Private bathroom
  • Laundry facilities
  • Blackout curtains
  • Lift
  • In-room climate control (air conditioning)

Room options

View all photos for Single Room with shower booth,Non-smoking

Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Single Room with shower booth,Non-smoking

  • 13.8 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Standard Twin Room, Non Smoking

  • 16.8 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Moderate Twin Room, Non-smoking

Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Moderate Twin Room, Non-smoking

  • 19.8 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Adjoining Moderate Twin Room, Non Smoking

Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Adjoining Moderate Twin Room, Non Smoking

  • 19.6 sq m
  • Sleeps 4
  • 2 Large Single Beds

About this area

What's nearby

  • In Chuo Ward
  • Kumamoto Castle - 14 min walk
  • Kumamoto-jo Hall - 1 min drive

Getting around

  • Kumamoto (KMJ) - 53 min drive
  • Fujisakigumae station - 18 min walk
  • Kumamoto Station - 25 min walk
  • Kumamoto Minami Station - 29 min walk

Restaurants

  • ねぎぼうず - 6 min walk
  • 馬桜熊本下通り店 - 5 min walk
  • むつ五郎 - 3 min walk
  • スリランカ くまもと 2nd - 8 min walk
  • 紅蘭亭下通本店 - 7 min walk
Map

About this property

REF Kumamoto by VESSEL HOTELS

REF Kumamoto by VESSEL HOTELS puts you 0.7 mi (1.2 km) from Kumamoto Castle. Free perks include WiFi and wired Internet.

Languages

Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas

Safety measures

Temperature checks given to staff
Gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 229 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Breakfast is not included in the Breakfast Included rate for children ages 6-18. Breakfast is available on site for the listed surcharge.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • No on-site parking
  • Off-site parking nearby (JPY 1300 per night)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–9:30 AM
  • Restaurant
  • Shared microwave

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • Full-service spa

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Climate-controlled air conditioning and heating
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi and wired Internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free tea bags/instant coffee

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Public bath/onsen services include an indoor public bath. This service features separate men's and women's areas.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 1800 for adults and JPY 900 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve rollaway/extra beds

Parking

  • Parking is available nearby and costs JPY 1300 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including gloves, will be available to guests.

A shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property requires advance notice of the age and number of children staying at the property.
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.
Property registration number 指令(生衛)第184号

Also known as

REF Kumamoto by VESSEL HOTELS Hotel
REF Kumamoto by VESSEL HOTELS Kumamoto
REF Kumamoto by VESSEL HOTELS Hotel Kumamoto

Frequently asked questions

Does REF Kumamoto by VESSEL HOTELS offer free cancellation for a full refund?
Yes, REF Kumamoto by VESSEL HOTELS does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at REF Kumamoto by VESSEL HOTELS?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at REF Kumamoto by VESSEL HOTELS?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at REF Kumamoto by VESSEL HOTELS?
Sorry, there's no on-site parking at REF Kumamoto by VESSEL HOTELS.
What are the check-in and check-out times at REF Kumamoto by VESSEL HOTELS?
You can check in from 2:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at REF Kumamoto by VESSEL HOTELS and nearby?
REF Kumamoto by VESSEL HOTELS has a spa.
Are there restaurants at or near REF Kumamoto by VESSEL HOTELS?
Yes, there's an on-site restaurant.
What's the area around REF Kumamoto by VESSEL HOTELS like?
REF Kumamoto by VESSEL HOTELS is in Chuo Ward, a short 2-minute walk from Sakura Machi Kumamoto and 3 minutes' walk from Shinshigai Shotengai.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Manabu, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Satoshi, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Young Jin, 2-night trip
Verified Hotels.com guest review

6/10 Good

Takaaki, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daisuke, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

SEIJI, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

SHUN YING, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Well designed room that uses the small space really well. Also the onsen was really nice.
Verified Expedia guest review

10/10 Exceptional

Shao Peng, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I would go back again if I go to the area.
Eri, 1-night family trip
Verified Orbitz guest review