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All properties in Playa del Carmen, Quintana Roo, Mexico

The Gallery Apartments

Family-friendly hotel with spa, near Quinta Avenida

  • Free WiFi and free parking

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1 / 55The Gallery Apartments
Av Constituyentes esquina, Playa del Carmen, 77720, QROO, Mexico
6.0.Good.
  • The lady who met us to check us in had great communication throughout our stay. The room we hired was small and had a linked door to the main apartment which we didnt like and so…

    Sep 18, 2020

See all 3 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • 24-hour health club

For families

  • Supervised childcare/activities
  • Playground on site
  • Children's club (surcharge)
  • Connecting/adjoining rooms available
  • Television
  • Free toiletries

What’s around

  • In Downtown Playa del Carmen
  • Quinta Avenida - 2 min walk
  • Playa del Carmen Main Beach - 7 min walk
  • Mamitas Beach Club - 7 min walk
  • Playa del Carmen Maritime Terminal - 17 min walk
  • Plaza Las Americas - 38 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Premier Room
  • Premier Apartment, 1 Bedroom
  • Premier Apartment, 2 Bedrooms
  • Superior Studio, Pool View

What’s around

Landmarks

  • In Downtown Playa del Carmen
  • Quinta Avenida - 2 min walk
  • Playa del Carmen Main Beach - 7 min walk
  • Mamitas Beach Club - 7 min walk
  • Playa del Carmen Maritime Terminal - 17 min walk
  • Plaza Las Americas - 38 min walk
  • Playacar Golf Club - 41 min walk
  • Nuestra Senora del Carmen Catholic Church - 3 min walk
  • Quinta Alegría Shopping Mall - 3 min walk
  • Calle Corazón - 5 min walk
  • 3D Museum of Wonders - 7 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
map
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Av Constituyentes esquina, Playa del Carmen, 77720, QROO, Mexico

At a glance

Hotel size

  • This hotel has 1 room

Arriving/leaving

  • Check-in time 3:00 PM-8:00 PM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Children's club*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in rooms

Parking

  • Free covered onsite self parking
  • Onsite garage

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (surcharge)
  • Supervised childcare/activities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • Free reception
  • Coffee/tea in a common area

Things to do

  • Beach towels
  • Number of outdoor pools - 2
  • Pool sun loungers
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Ecotours nearby
  • Skydiving nearby
  • Pool umbrellas
  • Sauna
  • Arcade/game room
  • Billiards or pool table

Working away

  • Business center
  • Number of meeting rooms - 1

Services

  • Tours/ticket assistance
  • Multilingual staff

Facilities

  • Elevator
  • Rooftop terrace
  • Library

Accessibility

  • Wheelchair accessible

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • 40-inch flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

The Gallery Spa has 2 treatment rooms. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Fees & policies

Refundable depositPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Breakage deposit: USD 200 per stay

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • Electricity fee: USD varies after 16 kWh
  • Consumption Electricity fee: USD 0.25 for use over 16 kWh

Optional extras

  • Early check-in can be arranged for an extra charge of USD 20 (subject to availability)
  • Late check-in between 8:30 PM and 8:00 PM can be arranged for an extra charge of USD 20

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Children's club access is available for an extra charge

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Also known as

  • The Gallery Apartments Hotel
  • The Gallery Apartments Playa del Carmen
  • The Gallery Apartments Hotel Playa del Carmen

*See fees & policies for additional details or extra charges

FAQs

  • Yes, The Gallery Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 2 outdoor pools.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - 8:00 PM. There's a charge of USD 20 for early check-in (subject to availability). Check-out time is noon. Express check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Yo Amo Tacos (3-min walk), Primo (3-min walk), and Los Aguachiles (4-min walk).
  • Have fun during the warmer months with activities nearby such as skydiving. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. The Gallery Apartments also has a 24-hour health club and a sauna, as well as an arcade.
6.0.Good.
  • 10.0.Exceptional

    Un excelente y hermoso hotel . Solo les sugeriría cambiar los colchones por unos más cómodos. Todo increíble

    Antonio, 8 night family trip, Oct 3, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Son unos bandidos tengan cuidado

    Pague dos dias, mi vuelo salió demorado.Intenté comunicarme y absolutamente nadie responde..Tuve que dormir en otro lugar...Al dia siguiente me presenté en los condominios y las personas de recepción no tenían ninguna informacion de mi reserva...Me dijeron que como son departamentos tenía que comunicarme directamente con los dueños..Jamas respondieron insisto..Me robaron mi dinero y hoteles.com se limito simplemente a enviarles un correo...

    Rafael, 2 night family trip, Sep 4, 2020

    Verified Hotels.com guest review

See all 3 reviews