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Almacruz Hotel y Centro de Convenciones

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Junior Suite | Premium bedding, down duvets, pillow-top beds, minibar
Outdoor pool
Premium bedding, down duvets, pillow-top beds, minibar
Standard Double Room, 1 King Bed | Premium bedding, down duvets, pillow-top beds, minibar
Triple Room | Premium bedding, down duvets, pillow-top beds, minibar

Overview of Almacruz Hotel y Centro de Convenciones

VIP Access

Almacruz Hotel y Centro de Convenciones

4.0 star property
4-star hotel in Downtown Santiago with outdoor pool and 24-hour fitness

8.0/10 Very good

324 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
San Antonio 65, Santiago, Region Metropolitana, 8320263

Room options

About this area

What's nearby

  • In Downtown Santiago
  • Costanera Center - 15 min drive

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 24 min drive
  • Santiago Central Station - 13 min drive
  • Santa Lucia Station - 4 min walk
  • University of Chile Station - 5 min walk
  • Armas Station - 9 min walk
  • Area shuttle (surcharge)

Restaurants

  • Gohan Yokono - 3 min walk
  • Pizza Napoli - 3 min walk
  • Da Dino - 3 min walk
  • Bristol - 3 min walk
  • Sandwichería Vivi - 3 min walk

About this property

Almacruz Hotel y Centro de Convenciones

Located near a train station, Almacruz Hotel y Centro de Convenciones is a great choice for a stay in Santiago. Guests can take a dip in the outdoor pool or grab a bite to eat at Vichuquen, which is one of 2 restaurants and serves breakfast, lunch and dinner. Other highlights at this upmarket hotel include a 24-hour fitness centre, a fitness centre and a snack bar/deli. Fellow travellers love the helpful staff and airport proximity. The property is only a short walk to public transportation: Santa Lucia Station is 4 minutes and University of Chile Station is 5 minutes.

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 162 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free secured on-site self-parking
  • Free off-site parking within 2461 ft

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Winery tours nearby

Working away

  • Business centre
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness centre
  • An outdoor pool

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower

Languages

  • English
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Vichuquen – This restaurant serves breakfast, lunch and dinner. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (19%) may be charged upon checkout to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travellers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport, along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Local area shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

Galerías Hotel Santiago
Galerías Santiago
Hotel Galerías
Almacruz Y Centro Convenciones
Almacruz Hotel y Centro de Convenciones Hotel
Almacruz Hotel y Centro de Convenciones Santiago
Almacruz Hotel y Centro de Convenciones (Ex Galerías)
Almacruz Hotel y Centro de Convenciones Hotel Santiago

Frequently asked questions

Does Almacruz Hotel y Centro de Convenciones offer free cancellation for a full refund?
Yes, Almacruz Hotel y Centro de Convenciones does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Almacruz Hotel y Centro de Convenciones?
As of 30 November 2022, prices found for a 1-night stay for 2 adults at Almacruz Hotel y Centro de Convenciones on 17 December 2022 start from S$122, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Almacruz Hotel y Centro de Convenciones?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Almacruz Hotel y Centro de Convenciones?
Yes, there's an outdoor pool.
Are pets allowed at Almacruz Hotel y Centro de Convenciones?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Almacruz Hotel y Centro de Convenciones?
Yes, there's free self parking.
What are the check-in and check-out times at Almacruz Hotel y Centro de Convenciones?
You can check in from 3 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Almacruz Hotel y Centro de Convenciones and nearby?
Almacruz Hotel y Centro de Convenciones has an outdoor pool and a 24-hour fitness centre.
Are there restaurants at or near Almacruz Hotel y Centro de Convenciones?
Yes, there are 2 on-site restaurants. Nearby restaurants include La Piccola Italia (3-min walk), Lung Fung (3-min walk) and Le Due Torri (3-min walk).
What's the area around Almacruz Hotel y Centro de Convenciones like?
Almacruz Hotel y Centro de Convenciones is in Downtown Santiago, a short 4-minute walk from Santa Lucia Station and 4 minutes' walk from Santa Lucia Hill. Travellers say that this hotel is in a good location.

Overall score and ratings

8.0

Very good

8.4/10

Cleanliness

7.9/10

Staff & service

7.2/10

Amenities

7.7/10

Property conditions & facilities

6.8/10

Eco-friendliness

6/10 Good

1-night trip
Verified Hotels.com guest review

6/10 Good

Great proximity, but property could be better
Hotel is in a decent spot, easy to walk to a lot of places. The hotel from the outside looks very nice, but when you get inside your room, it is extremely outdated and quite dirty.
Lauren, 4-night trip
Verified Hotels.com guest review

8/10 Very good

good hotel for the price.
Good hotel, quite well organized, centric location, staff very friendly and helpful. Breakfast is very complete, a lot of choice, and quality food. Parking place is 5 minutes walking, onsite would be better. The gym is definitely overrated; it's not a gym, it's just a small room with few machines and couple of weights. definitely to improve.
Daniele, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

Not a pleasant stay. We had many problems with this hotel. For one, the young lady at the reception was very rude and our room was dirty the day we checked in. We had very loud neighbors next door and weren't able to get any sleep. Also, the music they play in the lobby would be very loud and that would also cause us not to get any rest. Overall, it wasn't a welcoming experience.
Irving, 5-night romance trip
Verified Expedia guest review

6/10 Good

Okay hotel
Not a good place for business travelers, the room has nothing, I mean nothing. The breakfast doesn’t open until 7:30. The room is kind run down. I paid $99USD, not a smart choice.
Xiaoqing, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

The hotel charged me for the stay, in addition to what Orbitz charged me. It never returned money after repeated disputes.
Tom, 1-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Nice hotel, very centrally located in a pedestrian friendly part of the old city.
2-night trip
Verified Hotels.com guest review

8/10 Very good

ssy Suites South America style. Friendly staff.
friendly and helpful staff. The attached restaurant had great food for dinner.
Deanna, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff were really friendly answered any questions they could and called on someone else if they weren’t sure
Mark, 4-night romance trip
Verified Expedia guest review

8/10 Very good

The breakfast was very good. The pool was nice and refreshing. The staff was very nice and accomodating. The only thing that was a little disconcerting was when we arrived after midnight the hotel was all locked up. Luckily our driver knew how to contact the staff to let us in.
Mike, 3-night romance trip
Verified Expedia guest review