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1 room, 2 adults

Southbank Hotel Jacksonville Riverwalk

3.5-star3.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Microwave
1515 Prudential Dr, Jacksonville, FL, 32207, United States of America

Riverfront hotel with outdoor pool, near Baptist Medical Center Jacksonville
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Microwave
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Florida may have travel restrictions in place due to COVID-19. 

  • When I purchased this room it stated it would have a view of the river. My room had no…Feb 14, 2021
  • Not really a good time to do reviews. A lot of businesses have cut services due to…Jan 29, 2021

Southbank Hotel Jacksonville Riverwalk

More Info: 6823 2342

from S$191
  • Room, 2 Queen Beds, Non Smoking, Pool View
  • Room, 1 King Bed, Non Smoking
  • Junior Suite, 1 Bedroom, Non Smoking, View (Partial Water View)
  • Room, 1 King Bed, Non Smoking, Pool View
  • Room, 1 King Bed, Non Smoking, River View (Partial River View)
  • Room, 1 Double Bed, Non Smoking
  • Room, 1 Double Bed, Non Smoking, River View (Partial River View)
  • Room, 1 Double Bed, Non Smoking, River View

What’s around Southbank Hotel Jacksonville Riverwalk

Landmarks

  • In Downtown Jacksonville
  • VyStar Veterans Memorial Arena - 36 min walk
  • TIAA Bank Field - 40 min walk
  • Daily's Place - 41 min walk
  • Baptist Medical Center Jacksonville - 12 min walk
  • Jacksonville University - 6.2 mi / 9.9 km
  • Jacksonville Zoo and Gardens - 8.6 mi / 13.9 km
  • Jacksonville Naval Air Station - 10.2 mi / 16.4 km

Getting around

  • Jacksonville International Airport (JAX) - 20 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 21 min drive
  • St. Augustine, FL (UST-Northeast Florida Regional) - 40 min drive
  • Jacksonville Station - 14 min drive

At a glance

Key facts

Hotel size

  • This hotel has 322 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • Florida may have travel restrictions in place due to COVID-19.
Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*

  • Restrictions apply*

  • 2 per room (up to 25 lbs)

  • Pets must be supervised

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Secured onsite self parking (USD 10 per day; includes in/out privileges)

  • Secured onsite extended parking (USD 15 per night)

  • Onsite RV/bus/truck parking (fees apply)

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
  • Golfing nearby
  • Billiards or pool table
Working away
  • 24-hour business center
  • Number of meeting rooms - 22
  • Conference space
  • Conference space size (feet) - 39425
  • Conference space size (meters) - 3663
  • Conference center
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1980
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Visual fire alarm
  • Lever door handles
  • Telephone accessibility kit
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Microwave
More
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Southbank Hotel Jacksonville Riverwalk’s small print

Also known as

  • Jacksonville Riverwalk
  • Lexington Hotel Conference Center Jacksonville Riverwalk
  • Lexington Hotel Jacksonville Riverwalk
  • Lexington Hotel Riverwalk
  • Lexington Jacksonville Riverwalk
  • Lexington Hotel Jacksonville Riverwalk
  • Lexington Hotel Riverwalk
  • Lexington Jacksonville Riverwalk
  • Lexington Riverwalk
  • Lexington Hotel Jacksonville Riverwalk
  • Wyndham Jacksonville Riverwalk Hotel
  • Lexington Hotel Riverwalk
  • Lexington Hotel Conference Center Jacksonville Riverwalk
  • Lexington Jacksonville Riverwalk
  • Hotel Lexington Hotel & Conference Center Jacksonville Riverwalk
  • Lexington Riverwalk
  • Lexington Hotel Conference Center Jacksonville Riverwalk
  • Jacksonville Wyndham Riverwalk
  • Hotel Lexington Hotel & Conference Center Jacksonville Riverwalk
  • Wyndham Jacksonville Riverwalk
  • Southbank Hotel Jacksonville Riverwalk Hotel
  • Southbank Hotel Jacksonville Riverwalk Jacksonville
  • Lexington Hotel Conference Center Jacksonville Riverwalk
  • Southbank Hotel Jacksonville Riverwalk Hotel Jacksonville
  • Riverwalk Jacksonville
  • Wyndham Jacksonville
  • Wyndham Jacksonville Riverwalk
  • Wyndham Riverwalk
  • Wyndham Riverwalk Hotel Jacksonville
  • Wyndham Riverwalk Jacksonville

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Pool access available from 7:00 AM to 10:00 PM.

Guests must contact this property in advance to reserve onsite parking. Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards, and cash.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Secured self parking costs USD 10 per day with in/out privileges

RV/bus/truck parking is available for an extra charge

Secured extended parking costs USD 15 per night

Rollaway beds are available for USD 10.0 per night

Breakfast costs between USD 5 and USD 20 for adults, and USD 5 and USD 10 for children (approximately)

Pets are allowed for an extra charge of USD 50 per pet, per day

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Southbank Hotel Jacksonville Riverwalk

  • Does Southbank Hotel Jacksonville Riverwalk offer free cancellation for a full refund?
    Yes, Southbank Hotel Jacksonville Riverwalk does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Southbank Hotel Jacksonville Riverwalk?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Southbank Hotel Jacksonville Riverwalk?
    Yes. Self parking costs USD 10 per day. Extended parking costs USD 15 per night. RV/bus/truck parking is available.
  • Is there a pool at Southbank Hotel Jacksonville Riverwalk?
    Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
  • Are pets allowed at Southbank Hotel Jacksonville Riverwalk?
    Yes, pets are welcome, with a limit of 2 per room and maximum weight of 25 lbs per pet. There's a charge of USD 50 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
  • What are the check-in and check-out times at Southbank Hotel Jacksonville Riverwalk?
    You can check in from 4:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Southbank Hotel Jacksonville Riverwalk?
    Yes, there's an onsite restaurant. Nearby restaurants include Wine Cellar (3-min walk), Chart House (5-min walk), and The Southern Grill (5-min walk).
  • Is there an onsite casino at Southbank Hotel Jacksonville Riverwalk?
    No, this hotel doesn't have a casino, but bestbet Orange Park (24-min drive) is nearby.
  • What is there to do at Southbank Hotel Jacksonville Riverwalk and nearby?
    Southbank Hotel Jacksonville Riverwalk has an outdoor pool and a fitness center.

Recent reviews

Good 7.8 From 815 reviews

Very good 8.0
Very comfortable and quiet
Exterior is not attractive and the entrance is hard to find. Interior is beautiful, modern, clean, quiet, and comfortable. I love the lighting options in the room. Excellent location on the river downtown.
Monica, us1 night trip
Very good 8.0
I enjoy the hotel. It was very pleasant and quiet. The gym and the swimming pool was a plus.. I definitely enjoy that it was pet friendly hotel.. but I wish it had microwave oven to heat up leftover food from nearby restaurant specially breaded pig..
Gio, us7 night trip
Exceptional 10.0
They staff was really nice, and knew their city. They were able to help us with some activities around the hotel and some local restaurants.
Nikki, us2 night romance trip
Exceptional 10.0
Clean, nice inside and surprisingly elegant. Walking distance to riverwalk
us3 night family trip
Exceptional 10.0
Wonderful Stay
This was my 1st time here at this hotel. I enjoyed my stay. I will be back.
Kareema, us1 night trip
Exceptional 10.0
Will be back :)
Everything was clean and comfortable. Staff was friendly and helpful
Morgan, us1 night trip
Very good 8.0
Clean hotel and room with good overall amenities. Nice bathroom in room.
MayoPatient, us3 night trip
Very good 8.0
Anniversary trip
Nice place
Timothy, us2 night trip
Very good 8.0
CHARGE FOR PARKING WITHOUT TELLING YOU
THE FACILITY IF FINE, BUT THEY ALWAYS CHARGE FOR PARKING, AND DENY THAT THE WEB SITE DOESN'T SPECIFY THAT. IF THEY DO IT AGAIN I AM GONE.
THOMAS, us1 night trip
Exceptional 10.0
Amazing Place
It was amazingly amazing, the bar service was great and the room was beautiful and the shower was great
Klark, us1 night business trip

Southbank Hotel Jacksonville Riverwalk