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Southbank Hotel by Marriott Jacksonville Riverwalk

3.5 star property
Riverfront hotel with outdoor pool, near Baptist Medical Center Jacksonville

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Photo gallery for Southbank Hotel by Marriott Jacksonville Riverwalk

Lobby
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe
Outdoor pool
Premium bedding, down duvets, pillow-top beds, in-room safe
By the St. Johns River, Southbank Hotel by Marriott Jacksonville Riverwalk offers a scenic escape with a garden and outdoor pool. Relax at the bar or get moving in the gym while staying connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Pet-friendly
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Valet parking
  • Self parking
  • Room service
  • 24-hour business centre
  • Conference centre
  • Business centre
  • 22 meeting rooms

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
The current price is S$158
includes taxes & fees
8 Jun - 9 Jun

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 2 Queen Beds, River View (Partial River View)

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Room, 2 Queen Beds, River View (Partial River View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
  • 37 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom (Partial Water View)

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Junior Suite, 1 Bedroom (Partial Water View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Sofa bed - double
  • 74 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View (Partial River View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, River View (Partial River View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
  • 37 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Pool View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, River View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Queen Bed, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
  • 37 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking, River View (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking, River View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
  • 37 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

DoubleTree by Hilton Hotel Jacksonville Riverfront

  • Pool
  • Pet-friendly
  • Parking available
  • Free WiFi
6.6 out of 10, 1,292 reviews
The price is S$169
includes taxes & fees
8 Jun - 9 Jun
DoubleTree by Hilton Hotel Jacksonville Riverfront
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About the area

Map
1515 Prudential Dr, Jacksonville, FL, 32207

What's nearby

  • Baptist Medical Center Jacksonville - 12 min walk - 1.0 km
  • Florida Theatre - 20 min walk - 1.7 km
  • VyStar Veterans Memorial Arena - 4 min drive - 3.1 km
  • EverBank Stadium - 5 min drive - 3.5 km
  • Daily's Place - 5 min drive - 4.1 km

Getting around

  • Jacksonville International Airport (JAX) - 21 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 23 min drive
  • St. Augustine, FL (UST-Northeast Florida Regional) - 42 min drive
  • Daytona Beach, FL (DAB-Daytona Beach Intl.) - 86 min drive
  • Jacksonville Station - 11 min drive
  • Riverplace Station - 5 min walk
  • San Marco Station - 9 min walk
  • Kings Avenue Station - 9 min walk

Restaurants

  • ‪Ruth's Chris Steak House - ‬7 min walk
  • ‪La Nopalera San Marco - ‬9 min walk
  • ‪Morton's The Steakhouse - ‬19 min walk
  • ‪V Pizza - ‬6 min walk
  • ‪The Bearded Pig - ‬5 min walk

About this property

Southbank Hotel by Marriott Jacksonville Riverwalk

When you stay at Southbank Hotel by Marriott Jacksonville Riverwalk, you'll be a short five-minute drive from VyStar Veterans Memorial Arena and EverBank Stadium. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other features include a fitness centre, a terrace and a garden. The comfortable beds and helpful staff get great marks from fellow travellers. Public transportation is only a short walk: Riverplace Station is 5 minutes and San Marco Station is 9 minutes.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 322 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (2 total, up to 11 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • Uncovered on-site self-parking (USD 16.00 per day; includes in/out privileges)
    • Uncovered on-site valet parking (USD 22.00 per day; includes in/out privileges)
    • On-site motorhome/coach/lorry parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Pool gate

What to do

  • Pool table
  • Golfing nearby

Working away

  • 24-hour business centre
  • 22 meeting rooms
  • Conference centre (39425 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1980
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Free local calls
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Mobile key entry
  • Guidebooks/recommendations
  • Restaurant dining guide

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 to 20 for adults and USD 5 to 10 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property will be renovating from 31 March 2025 to 28 February 2026 (completion date subject to change). The following areas are affected:
  • Front desk
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Children & extra beds

  • Rollaway beds are available for USD 10.0 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50.00 per accommodation, per night, plus a one-off cleaning fee of USD 50

Parking

  • Uncovered self-parking costs USD 16.00 per day with in/out privileges
  • Uncovered valet parking costs USD 22.00 per day with in/out privileges
  • RV/bus/lorry parking is available for an extra charge
  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay

Also known as

Jacksonville Riverwalk
Wyndham Jacksonville Riverwalk Hotel
Jacksonville Wyndham Riverwalk
Riverwalk Jacksonville
Wyndham Jacksonville
Wyndham Jacksonville Riverwalk
Wyndham Riverwalk
Wyndham Riverwalk Hotel Jacksonville
Wyndham Riverwalk Jacksonville
Lexington Hotel Conference Center Jacksonville Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Jacksonville Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Jacksonville Riverwalk
Lexington Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Hotel Conference Center Jacksonville Riverwalk
Lexington Jacksonville Riverwalk
Hotel Lexington Hotel & Conference Center Jacksonville Riverwalk
Lexington Riverwalk
Lexington Hotel Conference Center Jacksonville Riverwalk
Hotel Lexington Hotel & Conference Center Jacksonville Riverwalk
Wyndham Jacksonville Riverwalk

Frequently asked questions

Does Southbank Hotel by Marriott Jacksonville Riverwalk offer free cancellation for a full refund?

Yes, Southbank Hotel by Marriott Jacksonville Riverwalk does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Southbank Hotel by Marriott Jacksonville Riverwalk?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Southbank Hotel by Marriott Jacksonville Riverwalk?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 11 kg per pet. There's a charge of USD 50.00 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Southbank Hotel by Marriott Jacksonville Riverwalk?

Yes. Self-parking costs USD 16.00 per day. Valet parking costs USD 22.00 per day. Motorhome/coach/lorry parking is available.

What are the check-in and check-out times at Southbank Hotel by Marriott Jacksonville Riverwalk?

Check-in start time: 4:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Southbank Hotel by Marriott Jacksonville Riverwalk?

No, this hotel doesn't have a casino, but bestbet Orange Park (20-min drive) is nearby.

What is there to do at Southbank Hotel by Marriott Jacksonville Riverwalk and nearby?

Southbank Hotel by Marriott Jacksonville Riverwalk has an outdoor pool and a fitness centre, as well as a garden.

Are there restaurants at or near Southbank Hotel by Marriott Jacksonville Riverwalk?

Yes, there's an on-site restaurant.

What's the area around Southbank Hotel by Marriott Jacksonville Riverwalk like?

Southbank Hotel by Marriott Jacksonville Riverwalk is located by the river in Downtown Jacksonville, a short 5-minute walk from Riverplace Station and 9 minutes' walk from Museum of Science and History. Travellers say that the area is walkable and good for shopping.

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Southbank Hotel by Marriott Jacksonville Riverwalk Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Bed
Bar
Lobby
Food
Breakfast
Parking
Bathroom

What guests liked

  • The pool area was calming, relaxing, and clean, and a great place for kids to enjoy. (4 reviews)
  • The property's dining options, including the restaurant and bar, received high praise for their quality, variety, and excellent service. (8 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

The valet people were great. The check in ladies are amazing. The bar service was a little slow but made an ok drink.
James, 1-night trip

10/10 Exceptional

Twice as nice

Second time starting here, absolutely loved it!
Matthew, 1-night trip

10/10 Exceptional

Perfect Location

This hotel was in the perfect location for any and everything downtown Jacksonville! Great stay!
Anyzia, 1-night trip

8/10 Very good

Parking fee

Hotel was good. Did not know we needed to pay extra for parking:(
Zoe, 1-night trip

10/10 Exceptional

Southbank's Romantic Get to Away

We've stayed at this location multiple times before, we've always been very happy. The staff are always friendly and helpful, the runs are clean and comfortable, the large showers are great, there's restaurants and a bar located on the bottom floor of the hotel. When there are concerts ( and I'm assuming sporting events ) they've got shuttle buses. The Riverwalk is right behind the parking area, it's a very pretty and private.
Tammie, 1-night trip

4/10 Fair

Never stay here

Filthy, from the hallways to the room. Crumbs on the floor, a hair on the counter, dust in the cabinets. Parking was scary. Water in shower was either scorching or freezing.
2-night trip

10/10 Exceptional

Nice Stay in Jacksonville

I stayed here last year when I came for the same event and liked it. It’s quiet, comfortable, clean, affordable… and the staff has always been very nice. It has a decent restaurant as well, which is nice v
Robert, 4-night trip

10/10 Exceptional

Nice place to stay near the water
Travis, 1-night trip

10/10 Exceptional

Very friendly staff. The hotel was clean in general spaces as well as my room.
Roger, 2-night trip

10/10 Exceptional

My stay was awesome! A+ in all categories!
Theodore, 1-night trip

8/10 Very good

Great location and restaurant

The bar restaurant was excellent and the service was great. Very clean with friendly staff, very conveniently located close to restaurants and shops. Our only complaint was that we could hear the neighbors every movement until we turned the air conditioner on high to drown the noise out.
Michal, 1-night trip

4/10 Fair

Never Ever Again

I paid for a single queen room with a river view and was given 2 queen beds with a view of the parking lot. The bathroom wasn’t cleaned and they were stingy with the towels. The linens on the bed were stained, like come on.
kita, 2-night trip

10/10 Exceptional

Great hotel, just need ONE upgrade.

This was my second time staying here. I enjoyed the first time, so it wasn't a question about booking again. This time we were on the third floor and the rooms were great, comfortable, nice bed, clean however, the hallway carpet HAS GOT TO BE REPLACED. That's the ONLY issue I feel the hotel had. Once the hallway carpet is replaced, 5 stars all around.
Nicole, 2-night trip

8/10 Very good

Wish they had coke products instead of pepsi.
Eric, 1-night trip

10/10 Exceptional

Really awesome hotel, the staff is super friendly
sean, 1-night trip

10/10 Exceptional

Stay was good the services was excellent. I would love to stay there again.
Wilma, 1-night trip

8/10 Very good

Restaurant and bar were great!
Lacey N, 2-night trip

10/10 Exceptional

Great place to in the city. Large clean rooms and easy access to downtown Jacksonville.
Walter, 1-night trip

10/10 Exceptional

It was amazing, our room overlooked the river! So beautiful
Tina, 1-night trip

10/10 Exceptional

Enjoyable
Laura, 1-night trip

10/10 Exceptional

Great location
Dilru, 1-night trip

10/10 Exceptional

This is my second time staying here and its has been a pleasure I highly recommend this hotel.
Kamura, 2-night trip

6/10 Good

Solid MEH

Very musty smell in the room. The elevator smelled like urine. Very old building.
David, 1-night trip

10/10 Exceptional

The riverwalk was nice
Charles, 1-night trip

8/10 Very good

Room was very nice - updated with a nice bathroom and step in, large shower. Maid service was slow - very late in the p.m. before they ever got to our room. We just went to them for fresh towels. Riverwalk is nice but it needs some retail and more restaurants. Water taxi is great. Bartenders were very personable and efficient. Pool area could use some updating.
Pamela, 3-night trip