Eldorado Hotel & Spa

Photo gallery for Eldorado Hotel & Spa

Primary image
Outdoor pool, open 7 AM to 11 PM, cabanas (surcharge), pool umbrellas
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Suite, 1 King Bed, Multiple View (Junior Suite) | Premium bedding, pillowtop beds, in-room safe, desk

Overview of Eldorado Hotel & Spa

Eldorado Hotel & Spa

4.0 star property
4-star hotel with 2 bars/lounges, near Santa Fe Plaza

8.4/10 Very good

1,004 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
309 W San Francisco Street, Santa Fe, NM, 87501
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Outdoor pool and 2 spa tubs
  • Breakfast available
  • Fitness center
  • Sauna
  • Valet parking
  • Self parking
  • Room service
  • Massage/treatment rooms
  • Business center
For families
  • Children stay free
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace

Choose dates to view prices

About this area

Getting around

  • Santa Fe Municipal Airport (SAF) - 17 min drive
  • Los Alamos, NM (LAM-Los Alamos County) - 39 min drive
  • Santa Fe Depot - 9 min walk
  • Lamy Station - 25 min drive

About this property

Eldorado Hotel & Spa

4-star boutique hotel in the heart of Downtown Santa Fe
Take advantage of a terrace, shopping on site, and dry cleaning/laundry services at Eldorado Hotel & Spa. Treat yourself to a manicure/pedicure, aromatherapy, or a massage at Nidah Spa, the onsite spa. In addition to 2 bars and a gym, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Swimming pool with cabanas, sun loungers, and pool umbrellas
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and an outdoor pool
  • A ballroom, multilingual staff, and wedding services
  • Tour/ticket assistance, a front desk safe, and massage treatment rooms
  • Guest reviews speak highly of the dining options, helpful staff, and location
Room features
All guestrooms at Eldorado Hotel & Spa feature comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Guests reviews say good things about the comfortable rooms at the property.
More amenities include:
  • Bathrooms with designer toiletries and tubs or showers
  • 47-inch LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 219 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only, 2 per room)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite self parking (USD 25.00 per night; includes in/out privileges)
  • Secured covered onsite valet parking (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • 2 bars/lounges
  • Restaurant
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free

What to do

  • Shopping
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1986
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • 2 spa tubs
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 47-inch LCD TV
  • Premium digital channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Nidah Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Fees & policies

Optional extras

  • Breakfast costs between USD 15 and USD 30 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Covered self parking costs USD 25.00 per night with in/out privileges
  • Covered valet parking costs USD 25 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 11 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Eldorado Hotel
Eldorado Hotel Santa Fe
Eldorado Santa Fe
Hotel Eldorado
Eldorado Hotel And Spa
Eldorado Hotel Spa
Eldorado Hotel & Spa Hotel
Eldorado Hotel & Spa Santa Fe
Eldorado Hotel & Spa Hotel Santa Fe

Frequently asked questions

Does Eldorado Hotel & Spa offer free cancellation for a full refund?
Yes, Eldorado Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Eldorado Hotel & Spa?
As of 1 October 2022, prices found for a 1-night stay for 2 adults at Eldorado Hotel & Spa on 31 October 2022 start from S$270, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Eldorado Hotel & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Eldorado Hotel & Spa?
Yes, there's an outdoor pool. Guests have pool access from 7 AM to 11 PM.
Are pets allowed at Eldorado Hotel & Spa?
Yes, dogs are welcome, with a limit of 2 per room. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Eldorado Hotel & Spa?
Yes. Self parking costs USD 25.00 per night. Valet parking costs USD 25 per night. Parking spots may be limited.
What are the check-in and check-out times at Eldorado Hotel & Spa?
You can check in from 4:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Eldorado Hotel & Spa?
No, this hotel doesn't have a casino, but Camel Rock Casino (11-min drive) is nearby.
What is there to do at Eldorado Hotel & Spa and nearby?
Have fun with nearby winter activities like cross-country skiing, snowboarding, and snowshoeing, and in warmer months enjoy a round of golf at the nearby golf course. Indulge in a treatment at the spa and soothe your senses in one of the 2 spa tubs. Eldorado Hotel & Spa also has 2 bars and an outdoor pool, as well as a sauna and a fitness center.
Are there restaurants at or near Eldorado Hotel & Spa?
Yes, there's an onsite restaurant. Nearby restaurants include Casa Chimayo Restaurant (3-min walk), TerraCotta Wine Bistro (3-min walk), and El Callejon (4-min walk).
What's the area around Eldorado Hotel & Spa like?
Eldorado Hotel & Spa is a short 9-minute walk from Santa Fe Depot and 4 minutes' walk from Santa Fe Plaza. Travelers say the area is walkable and ideal for skiing.

Overall score and ratings

8.4

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

8.1/10

Amenities

8.3/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

Lechell, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Good but not sure if we'd go back
great location, just down the street from the square. Walking distance to good restaurants. The onsite restaurant was ok not great. Friendly staff. The room was clean and comfortable but could use a different color paint. The balcony was good until the smoke from the pizza place next door overwhelmed us. Overall, the stay was pleasant and reasonable value for Santa Fe
Stuart, 4-night trip
Verified Hotels.com guest review

6/10 Good

This is not a 4-Star Hotel
The cons outweighed the pros. I would suggest finding another hotel for your stay in Santa Fe. PROS: The pool was updated and beautiful, the restaurant and main areas are modern, and they are in a great location to walk to Old Town and the Railyard. CONS: Poor management, the rooms are extremely outdated with loud AC units, popcorn ceilings, muddy carpet, dark bathrooms and unappealing brown paint, and we had several incidents happen in our short stay: - When we checked in, we were given keys and a room number that didn't match so when we dragged our luggage to our floor, we couldn't get in the room. - We tried to order room service and it took 2 hours to get it. When calling in our order, we kept getting sent to an answering machine and had to call guest services several times to make sure the order was sent. Mind you, the restaurant was not crowded, they just had no one managing room service. - When we went to grab our car from Valet, they just handed us the keys as they chatted with each other. No one helped load bags. I would expect better service at a 4-star hotel. - The closet vibrated loudly due to the old AC unit. After reading other reviews, several folks experienced this in other rooms too. The staff said they could bring us box fans... - We stayed 2 nights. No one came to make-up the room after the 1st night. We were gone all day so there was plenty of time to do so.
Kristen, 2-night trip
Verified Hotels.com guest review

8/10 Very good

aleida, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jessica, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Overall good experience
We had a mostly good experience. They seemed short staffed, so room service was a little slow. The bartenders at both Agave and Cava were great, but when we had drinks at the bar in Agave and there was a waiter working nearby who was very rude and ruined that experience. The pool was wonderful though!
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I will definitely be back
Everything was great. The front Desk staff were very friendly and informative and made me feel welcome and at home.
Sarah, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Will Stay Again!
This hotel was great! The only thing I would complain about was the shower head was not good. They could replace them. I'll stay there again for sure, but I will ask about the shower head.
Pilar, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

JOHN, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review