Cally Palace Hotel & Golf Course

Photo gallery for Cally Palace Hotel & Golf Course

Primary image
Indoor pool, sun loungers
Indoor pool, sun loungers
Individually decorated, individually furnished, desk, iron/ironing board
Individually decorated, individually furnished, desk, iron/ironing board

Overview of Cally Palace Hotel & Golf Course

Cally Palace Hotel & Golf Course

4.0 star property
4-star hotel in Castle Douglas with 3 bars/lounges and golf course

8.4/10 Very good

53 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
Cally Avenue, Gatehouse of Fleet, Castle Douglas, Scotland, DG7 2DL
Main amenities
  • Daily housekeeping
  • Golf course
  • Restaurant and 3 bars/lounges
  • Indoor pool
  • Fitness center
  • Sauna
  • Spa tub
  • 24-hour room service
  • Terrace
  • 24-hour front desk
  • Garden
  • Laundry service
For families
  • Playground on site
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

Getting around

  • Glasgow International Airport (GLA) - 115 min drive

About this property

Cally Palace Hotel & Golf Course

A great stay at Cally Palace Hotel & Golf Course in Castle Douglas can include a round of golf at the 18-hole course. The restaurant is a perfect spot to grab a bite to eat, and you can unwind with a drink at one of the 3 bars/lounges or visit the spa tub for a relaxing end to the day. This upscale hotel also features an indoor pool, a fitness center, and a sauna. The convenient parking and helpful staff get good marks from fellow travelers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of We're Good To Go (UK)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 56 rooms

Arriving/Leaving

  • Check-in time from 3 PM - 10 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 2 per room)*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 3 bars/lounges
  • Restaurant
  • 24-hour room service

Traveling with children

  • Playground

What to do

  • Shopping

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers

Facilities

  • Garden
  • Terrace
  • Fitness center
  • 18 holes of golf
  • An indoor pool
  • Spa tub
  • Sauna

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Heating
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Refundable deposits

  • Deposit: GBP 50.0 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 5.00 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK).

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Cally Palace Hotel Course Castle Douglas
Cally Palace Course Castle Douglas
Cally & Golf Course Douglas
Cally Palace Hotel Golf Course
Cally Palace Hotel & Golf Course Hotel
Cally Palace Hotel & Golf Course Castle Douglas
Cally Palace Hotel & Golf Course Hotel Castle Douglas

Frequently asked questions

Overall score and ratings

8.4

Very good

8.8/10

Cleanliness

8.7/10

Staff & service

8.6/10

Amenities

7.9/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Exceptional

peter, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Awful just don’t bother
Awful service rude staff. Rooms were dirty bedding ripped. Had to change rooms and settle for the least dirtiest. Weren’t allowed breakfast on last day
Shannon, 2-night trip
Verified Hotels.com guest review

2/10 Poor

John, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Some of the artwork and furniture is a bit dated
Brendan, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Grand elegance
Fabulous food. Friendly and helpful staff. Beautiful setting and great golf course. Spacious well equipped and comfortable rooms.
Ewen, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff friendly . Golf course on site. The only criticism was that the hotel was too hot . Needed more ventilator especially due to pandemic situation
Margaret Skehan, 5-night romance trip
Verified Expedia guest review

8/10 Very good

Two night break August 2021
Pleasant stay, but not luxurious. Lovely location. Food at dinner time was superb. Staff generally friendly and helpful. Balcony room in Forest Wing lacked character and decor a little tired. The walls and roof of the balcony badly needed cleaned/decorated. Food at breakfast not as good- grill items overcooked both mornings. Enjoyed our stay but could have been better.
Colin, 2-night trip
Verified Hotels.com guest review

6/10 Good

peter, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Paul, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Hotels.com guest review