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All properties in Charlotte, North Carolina, United States of America

Hyatt Place Charlotte/Arrowood

3-star hotel in Arrowood with bar/lounge

  • Free on-the-go breakfast, free WiFi, and free parking

Image gallery

  • Hyatt Place Charlotte/Arrowood
  • Hyatt Place Charlotte/Arrowood
  • Room, 1 King Bed (High Floor) - Bathroom
  • Room, 1 King Bed, Accessible, Bathtub - Bathroom
  • Hyatt Place Charlotte/Arrowood
Hyatt Place Charlotte/Arrowood. Image 1 of 24.
1 / 24Hyatt Place Charlotte/Arrowood
7900 Forest Point Blvd, Charlotte, 28273, NC, United States of America
8.0.Very good.
  • First came into the room and it had burn marks in the carpet by the sink area. Then…

    Jul 25, 2021

  • I was not happy the same day I checked in I went down for towels and they had none. I was…

    Jul 23, 2021

See all 979 reviews

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Convenient
Safe
Easy parking
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 126 smoke-free guestrooms
  • Daily housekeeping
  • Seasonal outdoor pool
  • Bar/lounge
  • Fitness center
  • 24-hour business center

For families

  • Free cribs/infant beds
  • Sofa bed
  • Refrigerator
  • Separate sitting area
  • Premium TV channels
  • Television

What’s around

  • In Arrowood
  • Carowinds Theme Park - 5.9 mi / 9.5 km
  • SouthPark Mall - 6.1 mi / 9.8 km
  • Billy Graham Library - 5.1 mi / 8.2 km
  • Charlotte Premium Outlets - 6.1 mi / 9.8 km
  • Charlotte Convention Center - 7.6 mi / 12.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 2 Double Beds
  • Standard Room, 1 King Bed
  • Room, 1 King Bed (High Floor)
  • Room, 1 King Bed, Accessible, Bathtub
  • Room, 2 Double Beds (High Floor)
  • Room, Multiple Beds, Accessible, Bathtub

Location

7900 Forest Point Blvd, Charlotte, 28273, NC, United States of America
  • In Arrowood
  • Carowinds Theme Park - 5.9 mi / 9.5 km
  • SouthPark Mall - 6.1 mi / 9.8 km

What’s around

Landmarks

  • In Arrowood
  • Carowinds Theme Park - 5.9 mi / 9.5 km
  • SouthPark Mall - 6.1 mi / 9.8 km
  • Billy Graham Library - 5.1 mi / 8.2 km
  • Charlotte Premium Outlets - 6.1 mi / 9.8 km
  • Charlotte Convention Center - 7.6 mi / 12.3 km
  • Bank of America Stadium - 7.7 mi / 12.4 km
  • NASCAR Hall of Fame - 7.9 mi / 12.7 km
  • EpiCentre - 8.5 mi / 13.7 km
  • Spectrum Center - 8.8 mi / 14.1 km
  • Fillmore Charlotte - 9.2 mi / 14.8 km

Getting around

  • Charlotte-Douglas International Airport (CLT) - 14 min drive
  • Concord, NC (USA-Concord Regional) - 29 min drive
  • Charlotte Station - 13 min drive
  • Gastonia Station - 27 min drive

At a glance

Hotel size

  • This hotel has 126 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-6 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • 2 per room (up to 50 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free on-the-go breakfast daily
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli

Things to do

  • Outdoor seasonal pool
  • Fitness facilities

Working away

  • 24-hour business center
  • Conference space
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Elevator
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size double
  • Premium bedding

Things to enjoy

  • Separate sitting area

Freshen up

  • Designer toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Small print

Also known as

  • Hyatt Place Charlotte/Arrowood
  • Hyatt Place Charlotte/Arrowood Charlotte
  • Hyatt Place Charlotte/Arrowood Hotel
  • Hyatt Place Charlotte/Arrowood Hotel Charlotte
  • Hyatt Charlotte
  • Charlotte Hyatt
  • Hyatt Place Charlotte/Arrowood Hotel
  • Hyatt Place Charlotte/Arrowood Charlotte
  • Hyatt Place Charlotte/arrowood Hotel Charlotte

Optional extras

Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

The seasonal pool is open from May to September.

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hyatt Place Charlotte/Arrowood does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's a seasonal outdoor pool.
  • Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 75 per accommodation, per stay.
  • You can check in from 3 PM - 6 AM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Yes. Nearby restaurants include Ruby Tuesday (11-min walk), O'Charley's (2 mi), and Chili's (2.1 mi).
  • Hyatt Place Charlotte/Arrowood has a seasonal outdoor pool and a fitness center.
8.0.Very good.
  • 2.0.Poor

    Hyatt is not the same!!

    It was horrible! The hallway stinked terrible smelled like mildew!! The room carpet was dirty!! We requested for our rooms to be cleaned and no one never did it!!

    Latoya, 3 night family trip, Jul 22, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Content

    First room given was turned down due to opening door and finding bed unmade and returned to main desk. Second room in room 309 wasn’t bad , however wall between seating area and bedroom had quite a bit of soot/vent dust collected high on dividing wall. Was not a pretty sight. Also, a few more wash clothes should be placed in rooms.

    Ellis, 1 night trip, Jul 14, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Terrible service

    Front desk was rude and didn’t care when I addressed. Spoke to the manager and she didn’t care either! We stayed at another Hyatt Place and had a wonderful experience too bad I will not being coming back to this company.

    sylvia, 1 night family trip, Jul 11, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Big disappointment

    Smelled like pot in the hallways and the elevator. Lobby was not clean and the layout is not very inviting. Pool hours were supposed to be 10-10. Waited over thirty minutes before it was opened after multiple guests went to front desk with issue. For how expensive the rooms were I would have expected better quality. Will not return.

    2 night family trip, Jul 9, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    we stayed 2 nights and they didn't clean it and the room is not clean at all.

    Diana, 2 night family trip, Jul 3, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Disappointed

    The room did not look clean - carpet was stained. No clean wine glasses for purchased wine, put wine in mis-matched water goblets. Could not print out a receipt when leaving. Undisclosed pet fee at registration ended up being more than double other similar accommodations when arriving. All in all a real disappointment for a Hyatt.

    1 night family trip, Jul 1, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Experience was disappointing. Customer service was poor; very

    Adam, 1 night family trip, Jun 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Exceptional Service

    The staff was exceptional! Very friendly & helpful with all our needs. Our suite was very spacious & comfortable. Will visit again soon.

    Diana, 1 night family trip, Jun 12, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Disappointed with Charlotte NC /Arrowhead

    I love the Hyatt Place overall for family trips. However i really like to think the Hyatt staff goes above and beyond to make accommodations for their guests. I was very disappointed with my stay at Charlotte NC /Arrowhead on 6/5/2021. The room was not up to part. Not enough towels in the room, stains on the sofa, the sofa bed was broken at the foot and no bedding for the sofa sleeper. So i made 2 trips to the lobby before settling in to the room. Would check the location and reviews more in details. ☹

    4 night family trip, Jun 5, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Mas o menos!

    The room needed the carpet cleaned. The pool was very cloudy making us uneasy to go swim. The staff was nice but asked for towels 3 times in 2 days only received them after the second time on the second day the third day no towels were given after asking. Breakfast juices were stale and there wasn’t many options as far as breakfast choices. Definitely have mixed feelings about our stay.

    3 night family trip, Jun 4, 2021

    Verified Hotels.com guest review

See all 979 reviews