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Urban Anaga Hotel

Photo gallery for Urban Anaga Hotel

Deluxe Double Room | Down duvets, memory-foam beds, minibar, in-room safe
Deluxe Double Room | Down duvets, memory-foam beds, minibar, in-room safe
Deluxe Double Room | Down duvets, memory-foam beds, minibar, in-room safe
Executive Double Room | Down duvets, memory-foam beds, minibar, in-room safe
Executive Double Room | Down duvets, memory-foam beds, minibar, in-room safe

Overview of Urban Anaga Hotel

Urban Anaga Hotel

4.0 star property
4-star Santa Cruz de Tenerife hotel with restaurant, connected to a shopping centre

8.8/10 Fabulous

73 verified guest reviews

Property highlights

  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bar
  • 24/7 front desk
Calle Imeldo Seris 19, Esquina Cruz Verde, Santa Cruz de Tenerife, SANTA CRUZ DE TENERIFE, 38003
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • Heart of Santa Cruz de Tenerife
  • Teresitas Beach - 62 min drive

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 40 min drive


  • Baobab restaurant - 3 min walk
  • El Lateral - 3 min walk
  • Compostelana - 3 min walk
  • El Porron Tasca Andaluza - 3 min walk
  • Bulan - 3 min walk

About this property

Urban Anaga Hotel

Take in the views from the rooftop terrace when you stay at Urban Anaga Hotel. Guests can visit the fitness centre for a workout or grab a bite to eat at KIKI, which serves Japanese cuisine and is open for lunch and dinner. This upmarket hotel also features a bar/lounge, a snack bar/deli and a terrace.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 50 rooms
  • Arranged over 6 floors


  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an access code

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Off-site parking within 656 ft (EUR 12 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:30 AM–10:00 AM on weekdays and 8:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby

Working away

  • Business centre
  • Meeting room


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff


  • 1 building/tower
  • Built in 2019
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness centre


  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower


  • English
  • Spanish

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Memory-foam mattress
  • Day bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers


  • Daily housekeeping
  • In-room safe

Special features


KIKI – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
Vermutería OPERA – This cocktail bar only serves breakfast. Open daily.
Terraza URBAN 180 – On-site gastropub. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 11 for adults and EUR 11 for children (approximately)


  • Parking is available nearby and costs EUR 12 per day (656 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.


Only registered guests are allowed in the guestrooms.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Urban Anaga Hotel Hotel
Urban Anaga Hotel Santa Cruz de Tenerife
Urban Anaga Hotel Hotel Santa Cruz de Tenerife

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Urban Anaga Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
How much does it cost to stay at Urban Anaga Hotel?
As of 30 November 2022, prices found for a 1-night stay for 2 adults at Urban Anaga Hotel on 12 December 2022 start from S$119, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are pets allowed at Urban Anaga Hotel?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Urban Anaga Hotel?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-out is available.
What is there to do at Urban Anaga Hotel and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Urban Anaga Hotel?
Yes, KIKI offers Japanese cuisine. Nearby restaurants include Baobab restaurant (3-min walk), El Lateral (3-min walk) and Compostelana (3-min walk).
What's the area around Urban Anaga Hotel like?
Urban Anaga Hotel is in the heart of Santa Cruz de Tenerife, a short 3-minute walk from Plaza de Espana and 10 minutes' walk from Garcia Sanabria Park.

Overall score and ratings






Staff & service




Property conditions & facilities



2/10 Poor

Cockroaches in the hotel.
Everything was okay first two night till I am meeting cockroaches in the roof top area and my room. Interesting think is they accepted my complain about cockroaches but didn't return my next two night which is I left the hotel for the disgusting view. I told them charged two night which is I stayed and return my next two one. But still I didn't get anything and they don't want to return.
4-night trip
Verified guest review

8/10 Very good

City break.
Typical city hotel. Clean enough, everything you need for a couple of nights. Breakfast not so good. Hot food not very warm, coffee in machine was fine. Bar prices over the top. Very central for the old town tram right outside the hotel.
Mary, 2-night trip
Verified guest review

4/10 Fair

If you like drum and base make this your base !
A difficult review to write as I always try to see positives. Firstly the good, location wise this place is perfect, there that’s the positives covered. The roof terrace is in fact a nightclub that is open until 4am at the weekends and midnight the other nights, it is very popular and very very noisy. We were first allocated a room on the 5th floor the rooftop venue is on the seventh floor as we arrived on the Wednesday although disturbed by 1am things had calmed down little did we know what the weekend had in store. We came back from a day out on the Friday about 5pm and the hotel was already humming with noise we tried to retire at 11pm but the noise from drum and base music and revellers never let up and we finally fell asleep at 5.30 am. We then asked to be moved to a quieter room the reception staff did not seem surprised by our request but worryingly not concerned ether. We did have a better sleep the next night but worryingly access to the hotel floors is easily granted to the nightclub guests who use the passageways to conduct who knows what again disturbing sleep. This hotel claims to be four star, we have stayed in lots of four star hotels this is not four star. The rooms although spacious are basic and the amenities at this hotel non existent I cannot recommend this hotel unless you are attending the club upstairs when it will be perfect to roll back downstairs to your room.
carol, 5-night trip
Verified guest review

10/10 Exceptional

Big room.
Big room. Comfortable bed, but synthetic pillows. Great location. Some bar noise on Friday and Saturday night.
Alice, 4-night trip
Verified guest review

8/10 Very good

It was a plesat stay
Jon Tryggvi, 2-night trip
Verified guest review

6/10 Good

It was a normal stay with no wow factor or impressive customer service skills from the staff. The room was clean, well organized and the hotel is well located.
Manuel, 6-night trip
Verified guest review

10/10 Exceptional

Good hotel super location
Great super central location with tramstop just outside. Above average room size. Quite nice design although already a little tired. Super comfy bed. Staff were all super friendly espeacially @ reception. Good value for money hotel - I d gladly return or recommend it.
Christian, 4-night trip
Verified guest review

10/10 Exceptional

Amazing staff, great size room, perfect location & beautiful rooftop terrace bar & resto! Love this hotel and perfect for long term stays! :)
Samantha, 25-night trip
Verified Expedia guest review

10/10 Exceptional

Business trip
Would 100% stay again. Room was very spacious and clean. Brilliant location and friendly staff
1-night business trip
Verified guest review

10/10 Exceptional

Fab urban hotel
Great location, fab restaurant and roof bar. Modern, clean and comfortable
Paul, 3-night trip
Verified guest review