The Maids Head Hotel

Photo gallery for The Maids Head Hotel

Primary image
Executive Double or Twin Room | Premium bedding, individually decorated, individually furnished, desk
Premium bedding, individually decorated, individually furnished, desk
Standard Double Room | Premium bedding, individually decorated, individually furnished, desk
Executive Double or Twin Room | Premium bedding, individually decorated, individually furnished, desk

Overview of The Maids Head Hotel

The Maids Head Hotel

4-star property
4-star hotel with restaurant, near Elm Hill

9.0/10 Superb

1,001 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Bathtub
  • Connecting rooms available
  • Meeting Facilities
Map
Tombland, Norwich, England, NR3 1LB
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Wedding services
  • Luggage storage
  • Porter/bellhop
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains

Choose dates to view prices

About this area

What's nearby

  • In Norwich City Center
  • University of East Anglia - 13 min drive

Getting around

  • Norwich (NWI-Norwich Intl.) - 13 min drive
  • Norwich Station - 11 min walk
  • Lingwood Station - 15 min drive
  • Buckenham Station - 16 min drive

About this property

The Maids Head Hotel

4-star hotel in the heart of Norwich City Center
Take advantage of a coffee shop/cafe, dry cleaning/laundry services, and a bar at The Maids Head Hotel. Be sure to enjoy a meal at WinePress at Wensum, the onsite restaurant. In addition to conference space, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Full breakfast (surcharge), an electric car charging station, and a porter/bellhop
  • Wedding services, smoke-free premises, and meeting rooms
  • Guest reviews give top marks for the helpful staff and location
Room features
All 84 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like iPads and laptop-friendly workspaces. Guest reviews speak positively of the comfortable rooms at the property.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Plasma TVs with satellite channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 84 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children's menu

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Built in 1287

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages

  • English

Room amenities

Be entertained

  • iPad
  • Plasma television
  • Satellite TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

WinePress at Wensum - Onsite restaurant. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of GBP 14.00 for adults and GBP 7.00 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Cribs/infant beds are available for GBP 10 per night
  • Rollaway beds are available for GBP 20 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Also known as

Maids Head
Maids Head Hotel
Maids Head Hotel Norwich
Maids Head Norwich
Maids Hotel
The Maids Head Hotel Hotel
The Maids Head Hotel Norwich
The Maids Head Hotel Hotel Norwich

Frequently asked questions

Does The Maids Head Hotel offer free cancellation for a full refund?
Yes, The Maids Head Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Maids Head Hotel?
As of 3 October 2022, prices found for a 1-night stay for 2 adults at The Maids Head Hotel on 13 October 2022 start from S$160, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Maids Head Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Maids Head Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Maids Head Hotel?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at The Maids Head Hotel?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
What is there to do at The Maids Head Hotel and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course.
Are there restaurants at or near The Maids Head Hotel?
Yes, there's an onsite restaurant, WinePress at Wensum. Nearby restaurants include Wig And Pen (3-min walk), The Refectory (4-min walk), and Ruth's Kitchen (4-min walk).
What's the area around The Maids Head Hotel like?
The Maids Head Hotel is in Norwich City Center, a short 1-minute walk from Norwich Cathedral and 18 minutes' walk from Carrow Road. Travelers love the hotel's prime location.

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

9.3/10

Staff & service

8.8/10

Amenities

8.7/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Very good

Central Location
Fantastic central location, directly opposite Norwich Cathedral. Free onsite parking was also a bonus. The hotel was clean, but our room was quite small and the decor was uninspiring. The shower screen leaked, which became apparent on the first night when the bathroom floor was completely flooded.. The problem was solved by wedging a towel between the shower screen and the bath, however this isn't a Travelodge and I wouldn't expect to have to take such action.
Debbie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alison, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Just oerfect
The staff food and facilities were wonderful Food was superb
Penny, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Roy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Neil, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Colin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beverly, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Always top quality at Maid’s Head. Great rooms, great service, great value
Alison, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel in historic Norwich.
Was a very comfortable stay in a nice hotel. Staff were polite and attentive. Would definitely stay there again.
M, 1-night trip
Verified Hotels.com guest review