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Luxury hotel with 2 restaurants, near Oxford Street
The room was smaller than what I expected especially from the photos. The bathroom was…
Jan 6, 2020
It was fantastic ambiance,decoration,style,food.I felt like a princess in my room .
Apr 19, 2019
This property advises that it adheres to Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
The spa is open daily.
Self parking costs GBP 40 per day
Valet parking costs GBP 55 per day
Rollaway beds are available for GBP 70.0 per night
Full breakfast is offered for an extra charge of GBP 34 for adults and GBP 17 for children (approximately)
Babysitting/childcare is available for an extra charge
Pets are allowed for an extra charge of GBP 70 per pet, per night
Service animals exempt from feesThe property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Pool access available from 6:00 AM to 10:00 PM.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Each guestroom is kept vacant for a minimum of 48 hours between bookings.
This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.This property accepts credit cards and debit cards. Cash is not accepted.
Pet deposit: GBP 70 per night
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
Stayed here for my girlfriends birthday treat and it didn’t disappoint despite Covid regs. Lovely executive room, fantastic service and a great breakfast served in our room. Highly recommended.
Andy, 1 night trip, Dec 14, 2020
Verified Hotels.com guest review
Stunning building, excellent location and brilliant staff - if you want a luxury hassle free trip then take advantage of the valet parking. Walking distance to all the shops and restaurants. Lovely bar inside the hotel. Great swimming pool. Covid safe. Next time we are coming with the children
Dan, 2 night romance trip, Oct 23, 2020
Verified Expedia guest review
Stylish, classy hotel, would stay again!
Sheila, 1 night trip, Oct 17, 2020
Verified Hotels.com guest review
The hotel was amazing and the location is perfect. The Covid measures were exceptional whist trying to get the balance so enjoyment factor remains in place. The staff are amazing, attentive and nothing is too much trouble. The hotel went over and beyond to make the belated 50th celebrations special. Mattias is an absolute credit to the hotel and an ambassador for the prestige this hotel reflects. Well done all you deserve recognition working so hard under the “new” normal. Faultless
Racheal, 1 night trip with friends, Oct 3, 2020
Verified Hotels.com guest review
An exceptional stay at an exceptional hotel! I stayed here for my birthday and they made every effort to make sure i had an amazing stay. comfortable, pleasant, prompt, attentive, accommodating and luxurious. I would definitely recommend.
Ian, 1 night trip with friends, Sep 25, 2020
Verified Hotels.com guest review
Very good location and friendly staff. Rooms are not very big, but clean and well organized.
Nerijus, 3 night family trip, Sep 22, 2020
Verified Expedia guest review
The service was outstanding and the attention to detail was excellent. The location was fabulous and allowed for easy access to Regents Park and Oxford Street. Will definitely be returning.
1 night trip with friends, Sep 19, 2020
Verified Expedia guest review
A reasonable 5-star property, good location, nice pool
Edwin, 2 night business trip, Sep 12, 2020
Verified Expedia guest review
The standard was superb on every level. The care and attention of staff was the highlight. In particular, Ashley and Mariachiara went the extra mile to ensure our stay and anniversary Celebration was Wonderful. We will stay again very soon.
Leonora, 1 night romance trip, Sep 10, 2020
Verified Expedia guest review
Stayed at this hotel for our Ruby Anniversary night. What can I say - the hotel was fantastic and made our night a special time for us. Due to the current situation, with the Covid, a lot of the facilities were not open but we did not mind. The service and all the staff were amazing. Would highly recommend and would definitely return.
robert, 1 night trip, Sep 7, 2020
Verified Hotels.com guest review