Hotel Grand Pacific - Singapore

The staff were friendly, helpful and always polite. The hotel was clean and a little worn around the edges. There was nothing special or really detrimental about the building itself. It was average. There was one item I appreciated. Not having the ability to have a late checkout and needing to vacate the room by 11:00 was a concern since my flight was in the early evening. They did offer complimentary, the shower at the pool and baggage storage. It worked very well for me. The buffet breakfast was diversified and tasty. For the price charged it was great value. Location was superb with easy access to the MRT and bus system.

The room is spacious but I think they need an upgrade of the hotel.

Reached at 13:30PM and wasn't able to check in . Was told rooms were not ready and only able to check in at 1400hrs. Bathrobes were not prepared , had to ask for them and was told to look for them here and there before they finally BELIEVED that there were no bathrobes in the room. RANG the doorbell 4 times 9am till 11:20am for pester control or whatever while we were still sleeping. FINALLY we knew why , when the reception called and said our checkout timing is 11am . who checks out their guests at 11am ? yet only able to check in at 2pm . while rushing to check out , misplaced my deposit receipt and said unable to claim my deposit without the receipt . NEVER again. thanks and your rooms smells even though its non smoking room . had to buy an air freshner to make my night bearable.

Everythinh they charge u and very inflexible

Its only depend on which room they had given I only prefer my bed and pillow to be soft but this will depending whether the room had been taken care . Or note by the guest

Hotel location is excellent with food, shopping, bus stop, MRT, AMU all in walking distance. Can't beat that!

This is the worst hotel and not flexble at all and never book this place again ever.

Not cosy due to noisy atmosphere, difficult for guests pickup as only 1 lane and need to go a big round back to small and narrow carpark. Maybe switching entry road better so as to access carpark after drop off as carpark have no access lift.

Amazing stay!!

My experience at your hotel was good from upon arrival till depatrue. I was met by an Indian door man who was helpful and friendly. Receptionists who attended me at check-in and check-out were courteous and prompt. Friendly doormen tried hard to get a taxi to the airport for me and sent me off with a big smile.