Guests
All properties in Bilbao, Basque Country, Spain

Sercotel Ayala Bilbao

Adults-only hotel within easy reach of Guggenheim Museum Bilbao

  • Free WiFi
From
S$146

Image gallery

  • Superior Triple Room - Guest Room
  • Superior Triple Room - Guest Room
  • Standard Room - Bathroom
  • Standard Room - Bathroom
  • Superior Triple Room - Guest Room
Superior Triple Room - Guest Room. Image 1 of 44.
1 / 44Superior Triple Room - Guest Room
Canciller Ayala, Bilbao, 48008, Spain
9.8.Exceptional.
  • Was amazing the staff, the place,the location amazing

    Mar 7, 2021

See all 10 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain), Safe Travels (WTTC - Global), and Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • 72 hours Gap period enforced between guest stays -
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 61 smoke-free guestrooms
  • Daily housekeeping
  • Breakfast available
  • 24-hour front desk
  • Air conditioning
  • Luggage storage

What’s around

  • In Abando
  • Guggenheim Museum Bilbao - 15 min walk
  • San Mames Stadium - 20 min walk
  • Ensanche - 1 min walk
  • Gran Casino Bilbao - 2 min walk
  • Palacio de la Diputación Foral de Vizcaya - 3 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room
  • Basic Room
  • Superior Room
  • Superior Triple Room

What’s around

Landmarks

  • In Abando
  • Guggenheim Museum Bilbao - 15 min walk
  • San Mames Stadium - 20 min walk
  • Ensanche - 1 min walk
  • Gran Casino Bilbao - 2 min walk
  • Palacio de la Diputación Foral de Vizcaya - 3 min walk
  • Parroquia de San Vicente Martir de Abando - 4 min walk
  • Galeria Venus - 4 min walk
  • Church of San Francisco de Asis - 6 min walk
  • Plaza Moyua - 7 min walk
  • Galeria Bay Salt - 8 min walk

Getting around

  • Bilbao Airport (BIO) - 20 min drive
  • Vitoria (VIT) - 46 min drive
  • Bilbao-Abando Station - 3 min walk
  • Bilbao (YJI-Bilbao-Abando Train Station) - 4 min walk
  • Bilbao Zabalburu Station - 8 min walk
  • Abando Station - 3 min walk
  • Abando Tram Stop - 4 min walk
  • Moyua Station - 6 min walk
map
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Canciller Ayala, Bilbao, 48008, Spain

At a glance

Hotel size

  • This hotel has 61 rooms

Arriving/leaving

  • Check-in time 2:00 PM-11:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*
  • 1 per room (up to 33 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Offsite parking within 984 ft (EUR 18 per day)

Other information

  • Smoke-free property
  • Caters to adults only
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage

Facilities

  • Year Built - 2019
  • Elevator

Accessibility

  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar

Sleep well

  • Soundproofed rooms

Freshen up

  • Hair dryer

Be entertained

  • Flat-screen TV

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Sercotel Ayala Bilbao Hotel
  • Sercotel Ayala Bilbao Bilbao
  • Sercotel Ayala Bilbao Hotel Bilbao

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Parking is available nearby and costs EUR 18 per day (984 ft away)

Buffet breakfast is offered for an extra charge of EUR 13.50 for adults and EUR 5 for children (approximately)

Pets are allowed for an extra charge of EUR 30 per pet, per day

Service animals exempt from fees

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Bureau Veritas (3rd party expert - Global).

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Sercotel Ayala Bilbao does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 33 lbs per pet. There's a charge of EUR 30 per pet, per day. Service animals are exempt from fees.
  • You can check in from 2:00 PM - 11:30 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
  • Yes. Nearby restaurants include Old Shanghai (3-min walk), Museo Del Vino (3-min walk), and Jardines de Albia / Albia lorategia (3-min walk).
  • No, this hotel doesn't have a casino, but Gran Casino Bilbao (2-min walk) is nearby.
9.8.Exceptional.
  • 10.0.Exceptional

    Excelente

    El personal muy amable y atento en todo momento Las instalaciones de lo mejor

    1 night business trip, Jun 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Repetiría

    Muy agradable, todo nuevo. Ubicación 10.

    1 night trip, Jan 1, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    fantástico

    Muy bien nos gustó el hotel su ubicación

    Goncalo, 2 night trip, Sep 22, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Oscar, 1 night trip, Jul 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    1 night trip, Jul 6, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    3 night business trip, Mar 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Vanessa, 2 night business trip, Feb 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    1 night trip, Dec 20, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    M., 1 night business trip, Dec 12, 2020

    Verified Hotels.com guest review

See all 10 reviews