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Lao Cai Star Hotel

Photo gallery for Lao Cai Star Hotel

Front of property
Seasonal outdoor pool, pool umbrellas, pool loungers
Seasonal outdoor pool, pool umbrellas, pool loungers
Seasonal outdoor pool, pool umbrellas, pool loungers
Deluxe Triple Room | Minibar, desk, laptop workspace, blackout curtains

Overview of Lao Cai Star Hotel

Lao Cai Star Hotel

4.0 star property
4-star hotel with restaurant, near China-Vietnam Border Crossing

8.6/10 Fabulous

4 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bar
Map
03 Hoang Lien, Coc Leu Ward, Lao Cai, 31000

Room options

About this area

Getting around

  • Lao Cai Train Station - 28 min walk

Restaurants

  • Bánh Xèo Bà Anh - 6 min walk
  • Thit Nuong - 7 min walk
  • Space Created Coffee - 8 min walk
  • Pho Bo Bun Ga - 15 min walk
  • Bánh Xèo Bà Anh 2 - 18 min walk

About this property

Lao Cai Star Hotel

Lao Cai Star Hotel is a great choice for a stay in Lao Cai. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. This upmarket hotel also features a bar/lounge, a 24-hour fitness centre and a fitness centre.

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Cashless transactions are available for all charges at the property

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 6 and over, and test must have been administered no more than 72 hours prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 141 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a negative COVID-19 test result

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • At check-in, guests must provide a negative COVID-19 test result
  • Negative COVID-19 test result requirement applies to all guests aged 6 and over, and test must have been administered no more than 72 hours prior to check-in
  • Guests are required to contact this property by telephone prior to arrival to arrange check-in.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • On-site carport and garage

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • 24-hour business centre
  • Meeting room
  • Conference centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Spa services

Accessibility

  • Lift
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path to lift
  • Wheelchairs available on site

Languages

  • English
  • Vietnamese

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Fireplace

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of VND 100000 for adults and VND 100000 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 3 per cent

Children & extra beds

  • Rollaway beds are available for VND 400000.0 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April to October

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

At check-in, guests must provide a negative COVID-19 test result.

Negative COVID-19 test result requirement applies to all guests aged 6 and over, and test must have been administered no more than 72 hours prior to check-in.

Policies

Only registered guests are allowed in the guestrooms.

Long-term renters welcome.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Lao Cai Star Hotel Hotel
Lao Cai Star Hotel Lao Cai
Lao Cai Star Hotel Hotel Lao Cai

Frequently asked questions

Does Lao Cai Star Hotel offer free cancellation for a full refund?
Yes, Lao Cai Star Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Lao Cai Star Hotel?
As of 4 December 2022, prices found for a 1-night stay for 2 adults at Lao Cai Star Hotel on 1 January 2023 start from S$42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Lao Cai Star Hotel?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Lao Cai Star Hotel?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Lao Cai Star Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Lao Cai Star Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Lao Cai Star Hotel?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Lao Cai Star Hotel and nearby?
Lao Cai Star Hotel has a seasonal outdoor pool and a 24-hour fitness centre, as well as spa services and a garden.
Are there restaurants at or near Lao Cai Star Hotel?
Yes, there's an on-site restaurant that offers local and international cuisine. Nearby restaurants include Bánh Xèo Bà Anh (6-min walk), Thit Nuong (7-min walk) and Space Created Coffee (8-min walk).
What's the area around Lao Cai Star Hotel like?
Lao Cai Star Hotel is a short 8-minute walk from Hekou Customs Site and 9 minutes' walk from Thuy Hoa Park.

Overall score and ratings

8.6

Fabulous

8.0/10

Cleanliness

8.5/10

Staff & service

10.0/10

Amenities

8.5/10

Property conditions & facilities

6/10 Good

Linh, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

日本語を話せる女性が一人います。みんなとても親切です。大きなホテルで70人くらいの結婚式をしていました。清潔です。熱いお湯も出るし、水圧も申し分ないです。ハノイ、空港などへ行くバスをホテルまで呼んでくれます。朝食はビュッフェで、中華、洋食、いろんな種類のものを食べられます。道の向かいにドンキホーテのようなスーパーがあります。駅、国境、祠、歩いて行けます。Thank You!!
4-night trip
Verified Expedia guest review

8/10 Very good

スタッフが親切で気持ちが良かった。
1-night trip
Verified Expedia guest review

10/10 Exceptional

街のランドマーク的ホテルです
他のニャギなどよりは確実に高いが、それだけの価値があります。街のランドマークとして誰でも知っていますし、サパ行きの乗り合いバス停もすぐ近く。付近は繁華街だし立地は最高。ちょっとお湯がぬるいですが、毎日ちゃんと部屋もきれいにしてくれるし、他に不満点はありません。
NAOYA, 2-night trip
Verified Hotels.com guest review