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HI San Francisco Downtown Hostel

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Exterior
Room, 1 Queen Bed (Private) | Desk, laptop workspace, blackout curtains, free WiFi
Room, 1 Queen Bed (Private) | Desk, laptop workspace, blackout curtains, free WiFi
Desk, laptop workspace, blackout curtains, free WiFi
Desk, laptop workspace, blackout curtains, free WiFi

Overview of HI San Francisco Downtown Hostel

HI San Francisco Downtown Hostel

2.0 star property
Convenient for Pier 39

8.8/10 Fabulous

102 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Non-smoking
  • Bathtub
  • 24/7 front desk
  • Laundry facilities
Map
312 Mason Street, San Francisco, CA, 94102

Room options

About this area

What's nearby

  • In Union Square
  • Moscone Convention Center - 12 min walk
  • Oracle Park - 27 min walk
  • Lombard Street - 28 min walk
  • Pier 39 - 34 min walk
  • Chase Center - 38 min walk
  • Union Square - 4 min drive
  • San Francisco Museum of Modern Art - 6 min drive
  • Ghirardelli Square - 12 min drive
  • Alcatraz Island - 15 min drive
  • Kaiser Permanente Medical Center - 12 min drive

Getting around

  • San Francisco International Airport (SFO) - 19 min drive
  • Oakland, CA (OAK-Oakland Intl.) - 26 min drive
  • Concord, CA (CCR-Buchanan Field) - 35 min drive
  • Bayshore Station - 9 min drive
  • 22nd Street Station - 11 min drive
  • San Francisco Station - 23 min walk
  • Powell St & O'Farrell St Stop - 2 min walk
  • Powell St & Geary Blvd Stop - 3 min walk
  • Powell St & Post St Stop - 4 min walk

Restaurants

  • Daniel's Cafe - 2 min walk
  • Kuleto's - 2 min walk
  • Union Square Sports Bar - 2 min walk
  • King of Thai Noodle - 3 min walk
  • Puccini & Pinetti - 3 min walk

About this property

HI San Francisco Downtown Hostel

HI San Francisco Downtown Hostel puts you within a 15-minute drive of Pier 39 and Oracle Park. Also, Lombard Street and Golden Gate Park are within a short drive. Fellow travellers like the helpful staff. Public transportation is only a short walk: Powell St & O'Farrell St Stop is 2 minutes and Powell St & Geary Blvd Stop is 3 minutes.

Languages

Chinese (Mandarin), English, French, German, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 99 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 3:00 AM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Shared microwave
  • Shared fridge
  • Water dispenser

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Library
  • Television in common areas

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Languages

  • Chinese (Mandarin)
  • English
  • French
  • German
  • Portuguese
  • Spanish

Room amenities

Home comfort

  • Heating
  • Portable fan

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Bath or shower
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps

Special features

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Club card: USD 4 per person, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Hi Francisco Hostel Francisco
HI San Francisco Downtown Hostel San Francisco
HI San Francisco Downtown Hostel Hostel/Backpacker accommodation

Frequently asked questions

Does HI San Francisco Downtown Hostel offer free cancellation for a full refund?
Yes, HI San Francisco Downtown Hostel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at HI San Francisco Downtown Hostel?
As of 4 December 2022, prices found for a 1-night stay for 2 adults at HI San Francisco Downtown Hostel on 13 December 2022 start from S$91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at HI San Francisco Downtown Hostel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at HI San Francisco Downtown Hostel?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at HI San Francisco Downtown Hostel?
You can check in from 3:00 PM - 3:00 AM. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at HI San Francisco Downtown Hostel?
No, this hostel doesn't have a casino, but San Pablo Lytton Casino (22-min drive) is nearby.
Are there restaurants at or near HI San Francisco Downtown Hostel?
Yes. Nearby restaurants include Farallon (3-min walk), Clock Bar (3-min walk) and The Oak Room Restaurant (4-min walk).
What's the area around HI San Francisco Downtown Hostel like?
HI San Francisco Downtown Hostel is a short 2-minute walk from Powell St & O'Farrell St Stop and 11 minutes' walk from San Francisco Museum of Modern Art.

Overall score and ratings

8.8

Fabulous

8.8/10

Cleanliness

9.1/10

Staff & service

8.3/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

8/10 Very good

Very good experience. Good breakfast, big communal space, solid wifi.
Griffin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sébastien, 5-night business trip
Verified Hotels.com guest review

6/10 Good

Willard, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

TAKUMI, 7-night trip
Verified Expedia guest review

8/10 Very good

Nice staff and clean place for reasonable price.
Harvey, 4-night trip
Verified Expedia guest review

10/10 Exceptional

For a reasonable price the hostel was very good- clean, friendly, good location.
Eli, 1-night trip
Verified Expedia guest review

8/10 Very good

Juan, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff. Perfect for your visit to SF
HI was clean. The staff was friendly. The beds were really comfy and they even accommodated me when I need led some silence for a zoom call the day I checked out. I would recommend this hostel 10/10
Kathryne, 2-night business trip
Verified Hotels.com guest review

6/10 Good

I know that it is a hostel, and you have to share the room. But, I couldn't sleep. There is someone snoring, waking up early, etc... but overall the hostel is clean, except it is too old...
Vera, 3-night trip
Verified Expedia guest review

8/10 Very good

The elevator was not working during my stay. Had to carry the luggage up six storeys.
airu, 2-night romance trip
Verified Expedia guest review