W Aspen

Photo gallery for W Aspen

Primary image
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar

Overview of W Aspen

W Aspen

4.0 star property
4-star hotel with 3 restaurants, near Aspen Mountain

8.6/10 Fabulous

81 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is S$1,046
Price available on 06/07/2022
Map
550 South Spring Street, Aspen, CO, 81611
Main amenities
  • Daily housekeeping
  • 3 restaurants and pool bar
  • Outdoor pool
  • 24-hour health club
  • Valet parking
  • 24-hour room service
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Concierge services
For families
  • Free cribs/infant beds
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Downtown Aspen
  • Aspen Mountain - 2 min walk
  • Silver Queen Gondola - 1 min drive
  • The John Denver Sanctuary - 2 min drive
  • Aspen Art Museum - 2 min drive
  • Aspen Recreation Center - 7 min drive
  • Aspen Highlands - 13 min drive
  • Buttermilk Mountain - 11 min drive
  • Aspen Snowmass - 16 min drive
  • Snowmass Club - 20 min drive
  • Snowmass Mall - 21 min drive

Getting around

  • Aspen/Pitkin County Airport (ASE) - 14 min drive

About this property

W Aspen

Just 4.2 mi (6.8 km) from the airport, W Aspen puts you within a 15-minute drive of Aspen Mountain and Buttermilk Mountain. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at 39°, one of 3 restaurants, which serves American cuisine and is open for dinner. Other highlights at this upscale hotel include a poolside bar, a 24-hour health club, and a 24-hour fitness center. Fellow travelers like the helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 88 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only, 1 per room)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Onsite valet parking (USD 52 per day)
  • Electric vehicle charging point on site
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • Poolside bar
  • 24-hour room service

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Ski area nearby
  • Snowboarding nearby
  • Fishing nearby

Working away

  • Conference space (700 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Pool loungers
  • Pool umbrellas

Facilities

  • 24-hour health club
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Sign language-capable staff
  • Handrails in hallways
  • Handrails in stairways
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Premium cable channels
  • Netflix
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

39° - This restaurant specializes in American cuisine and serves dinner only.
Living Room - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
WET Deck - This bar specializes in American cuisine. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 50 per accommodation, per night
  • Resort fee inclusions:
    • Fitness center access
    • Airport shuttle
    • Ski storage
    • Internet access (may be limited)

Optional extras

  • WiFi is available in guestrooms for USD 12.95

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 50.0 per day

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 25 per pet, per stay

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Valet parking costs USD 52 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

W Aspen Hotel
W Aspen Aspen
W Aspen Hotel Aspen

Frequently asked questions

Overall score and ratings

8.6

Fabulous

9.3/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.3/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Very good

Good but....
The hotel is clean and overall service was OK. Little things were challenging. When checking in, I gave the front desk my credit card and they immediately came back and said it was declined. I told her I am sure there is not a problem and she said I was probably right because she has had other problems with the machine. She ran the card again it was good. We checked our luggage because we arrived early and then we requested it to be brought to the room - it took an hour and three calls. None of these were big issues but at a W would not expect this.
Brian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Louie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Luis, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Everyone was super helpful and nice at checkout. They helped us get our boards dried off to get them packed. The Wheels team is definilty 5 stars. The only minor issue we had was at check in when we were given the wrong room number and I had to run up and down the stairs multiple times back to the lobby to find out why our key wasn’t working. Then once we got to our I went to hop in the shower to rinse off real quick and the shower head was pointed and I got blasted with cold water, soaked the bathroom floor and my clothes I had intended to wear were now soaked. I would like to think this wasn’t intentional, but it happened 2 more times (but i checked before I turned the water on) Other then that the hotel was awesome. The hot tub was fun, and bar was great!
JENNIFER, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Excellent hotel
Rick, 1-night business trip
Verified Hotels.com guest review

6/10 Good

The jacuzzi and the pool at the W are public. So you pay $ 1000 a day for your room and want to enjoy the jacuzzi after a long day of skiing and you find out that the entire town of Aspen can you use it until 7 pm and there is no room for you. Literally there were 30 people in the jacuzzi and pool at once from 4-6 pm. Two were staying at the hotel.
Ali, 6-night romance trip
Verified Expedia guest review

4/10 Fair

There were so many little issues here that I have to assume it is managed poorly - room not clean, fixtures in disrepair, poor attitude of some staff, some view areas not cleared/cleaned. Nice place but all the issues ruined it. If you want a premium hotel there are other much better options for the same premium price in Aspen. Best/friendliest staff were the doormen/drivers - others not so much.
Michael, 4-night family trip
Verified Expedia guest review

8/10 Very good

Ani, 5-night trip
Verified Expedia guest review

2/10 Poor

Service was a total joke. Looked like a bunch of kids running the place with ZERO management. Not sure who is letting this happen but you guys are ruining your reputation. How many times did we see people walking out of you restaurant (entire families), waiting fro 45 minutes for a cup of coffee or getting food and getting their drinks at the end of the breakfast. These kids were just running around and we could tell they were frustrated and overwhelmed. In that case you make the buffet the only selection at a lower price and you put coffee and drinks also in the buffet. Why have to order a cup of coffee and create confusion. Not only that you order a cup of coffee with cream and they run over like 30 minutes later with coffee but no cream. Ask for cream then it doesn't come. It was so bad the waiter had to comp our breakfast and after that we just decided going to the coffee shop across the street was a better bet. Room service: mistakes on multiple occasions. its the same things that make a luxury hotel and $13,000 for 5 nights you should expect it. Just a very frustrating experience, when you pay top dollar you expect a relaxing experience, and I can guarantee you these types of reviews will keep on coming in till you guys have ADULTS running this place!
Stefan, 5-night family trip
Verified Expedia guest review

6/10 Good

Gregory, 2-night trip
Verified Expedia guest review