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The Benson, a Coast Hotel

4 stars4 stars
309 SW BroadwayPortlandOR97205United States of America, 800 1205131 (Singapore Toll Free) +1-817-524-0058 (From abroad)
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Excellent4.3 / 5
Breakfast
Tasty breakfast
Amenities
Great amenities
Vibe
Awesome vibe
WiFi
WiFi system needs upgrading
1034See all 1,034 Hotels.com reviews
From 2,026 reviewsTripAdvisor Traveller Rating

The Benson, a Coast Hotel

Hotel Info: 800 1205131

from S$200
  • Presidential Suite, 1 Bedroom, Fireplace, City View
  • Grand Suite
  • Benson Junior Suite
  • Grand Suite, 1 Bedroom, Fireplace, City View
  • Penthouse
  • Deluxe One Queen
  • Presidential Suite
  • Deluxe Two Doubles
  • Deluxe King

At a glance

Key facts

Hotel size

  • This hotel has 287 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Minimum check-in age is 21

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • 2 per room (up to 25 lb)

  • Restrictions apply *

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Benson Coast Hotel
  • Benson Coast Hotel Portland
  • Benson Hotel
  • Benson Hotel Coast Hotel
  • Benson Hotel Coast Hotel Portland
  • Hotel Benson
  • Benson Coast Portland
  • Benson Coast

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Valet parking costs USD 40.00 per night with in/out privileges

Rollaway beds are available for USD 15.00 per night

Breakfast costs between USD 9.00 and USD 30 per person (approximately)

Pets are allowed for an extra charge of USD 25 per accommodation, per stay

Airport shuttle service is offered for an extra charge of USD 14.00 per person (one way)

Airport shuttle for children between the ages of 0 and 18 costs USD 14.00 (one-way)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • 24-hour fitness facilities
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • Business center
  • Number of meeting rooms - 18
  • Conference space
  • Conference space size (feet) - 18000
  • Conference space size (meters) - 1672
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1913
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
  • Premium bedding
  • Tempur-Pedic mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator (on request)
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

El Gaucho - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.

The Palm Court - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

The Benson, a Coast Hotel’s small print

Also known as

  • Benson Coast Hotel
  • Benson Coast Hotel Portland
  • Benson Hotel
  • Benson Hotel Coast Hotel
  • Benson Hotel Coast Hotel Portland
  • Hotel Benson
  • Benson Coast Portland
  • Benson Coast

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Valet parking costs USD 40.00 per night with in/out privileges

Rollaway beds are available for USD 15.00 per night

Breakfast costs between USD 9.00 and USD 30 per person (approximately)

Pets are allowed for an extra charge of USD 25 per accommodation, per stay

Airport shuttle service is offered for an extra charge of USD 14.00 per person (one way)

Airport shuttle for children between the ages of 0 and 18 costs USD 14.00 (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 1034 reviews

The Benson, a Coast Hotel
Fair2.0 / 5
Declining Room Quality & Shrinking Room Sizes
I have been staying at The Benson at least once a year for many years due to it's proximity to shopping, quality of service and the fact that it has Tempurpedic mattresses. The last two times I've stayed at The Benson I've booked a room with two queen beds and have been put into a tiny corner room that shares an entryway with another room. These two tiny rooms were obviously once one larger room. The bathroom in the room was so small that unless I was in the shower, I had to leave the door open to keep from feeling clausterphobic. As I shared the room with my mother and young daughter, this was more than a little irritating. The deadbolt lock on the main door didn't work, and the lock on the bathroom door was disabled. Although the quality of service from the staff has been consistently exemplary, if I were able to find another hotel in the vicinity that offered tempurpedic mattresses and more comfortable spacious rooms, I would probably not return to The Benson.
2 night family trip
The Benson, a Coast Hotel
Outstanding5.0 / 5
Excellent
Room was clean and cozy. Service providers were very helpful and friendly and remembered my name.
1 night trip
The Benson, a Coast Hotel
Fair2.0 / 5
Way overpriced
Room not finished from remodel. New carpet, old worn furniture, no wall paintings, no dressing mirror, smallest bathroom ever in a hotel
1 night romance trip
The Benson, a Coast Hotel
Good3.0 / 5
I wouldn't stay again
The hotel is going through a remodel, so there are issues. WiFi was extremely slow, rooms are hodge podge of old furnishings and new, and front desk staff seemed put out by every interaction we had with them. The elevators were slow, so it seemed we spent an inordinate portion of our vacation time waiting on them. To make matters more frustrating, our card keys (which are required to operate elevators) would only last for a day or less. We kept them away from all other cards, phones, etc., but still had to replace them 1 to 2 times each day just to be able to use the elevator to our room. Rather than apologize for the inconvenience this caused, the front desk clerk just shrugged her shoulders and told me "we sometimes get a bad batch of cards". That seemed to sum up their level of care for their guests -- just a shrug.
5 night romance trip
The Benson, a Coast Hotel
Outstanding5.0 / 5
Great location, friendly staff and great service. We ate breakfast in the lobby restaurant one morning and food was good with prompt service. Our only real challenge was getting the room key to work in the elevator slot to access our floor. This seemed to be a secret skill that we lacked but had no real problems getting to our room. Beds and pillows were very comfortable and not overly soft like you find many places.
4 night trip with friends

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The Benson, a Coast Hotel

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