Winstar Hotel

Photo gallery for Winstar Hotel

Primary image
Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets

Overview of Winstar Hotel

Winstar Hotel

2.5 star property
Pekanbaru hotel with 1 restaurants, connected to a shopping center

6.0/10 Good

2 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
  • Restaurant
The price is S$17
Price available on 11/07/2022
Map
Jl. M Ali No.118, Pekanbaru, Riau, 28155
Main amenities
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • 24-hour room service
  • Business center
  • 24-hour front desk
  • Air conditioning
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Concierge services
For families
  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Cable TV service
  • Free self parking
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Pekan Baru Mall - 3 min drive
  • Great Mosque of An-Nur - 12 min drive
  • Riau University - 13 min drive
  • Tesso Nilo National Park - 101 min drive

Getting around

  • Pekanbaru (PKU-Sultan Syarif Qasim II Intl.) - 25 min drive

About this property

Winstar Hotel

Enjoy your visit to Pekanbaru with a stay at Winstar Hotel. Guests indulge in massages, then grab a bite to eat at the restaurant.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 91 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - 10:00 PM
  • Express check-in/out
  • Minimum check-in age - 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • 24-hour room service

Taking the kids

  • Children stay free

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • ATM/banking

Languages spoken

  • Chinese (Mandarin)
  • English
  • Indonesian
  • Malay

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 60000 for adults and IDR 30000 for children (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Policies

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts debit cards and cash.

Also known as

Winstar Hotel Hotel
Winstar Hotel Pekanbaru
Capital O 1101 Winstar Hotel
Winstar Hotel Hotel Pekanbaru

Frequently asked questions

Overall score and ratings

6.0

Good

5.0/10

Cleanliness

6.0/10

Staff & service

4.0/10

Amenities

5.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

8/10 Very good

Just ok
kevin, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Room is dirty (the floor, the sheets, the pillow, yellow running water). We booked a room through Expedia for 2 nights stay. Somehow when we arrive at 9pm for check-in, we were told that our reservation was cancelled was cancelled by us at 5pm that day and was not given any explanation,we had no choice but to rebook over the counter at TRIPLE the price we original had to pay. This felt like a scam honestly. Furthermore, for some reason the housekeepers always knocks at around 9am and attempts to enter even though the DO NOT DISTURB sign was clearly flashed. This is extremely disturbing. Overall,I am extremely dissatisfied with the hotel.
2-night trip with friends
Verified Expedia guest review