Destination
Guests
All properties in Kansas City, Missouri, United States of America

Crowne Plaza Kansas City Downtown, an IHG Hotel

3.5-star hotel with restaurant, near Kansas City Convention Center

  • Free WiFi
From
S$176

Property renovations and closures

  • This property is closed from February 18 2021 to March 31 2021 (dates subject to change).

Image gallery

  • Rooftop Pool
  • Rooftop Pool
  • Living Area
  • Living Area
  • Rooftop Pool
Rooftop Pool. Image 1 of 101.
1 / 101Rooftop Pool
8.0.Very good.
  • Parking garage was full and they were not offering valet parking as usual. Had to drive…

    Apr 24, 2021

  • Rooms/bathrooms could use some updating. Beds were very comfortable though. No option for…

    Apr 23, 2021

See all 474 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Safe
Easy parking
  • Free WiFi
  • Parking available
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 385 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Free area shuttle
  • Seasonal outdoor pool

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • In Downtown Kansas City
  • Kansas City Convention Center - 2 min walk
  • T-Mobile Center - 7 min walk
  • Union Station - 22 min walk
  • Crown Center - 27 min walk
  • Municipal Auditorium - 1 min walk
This property is closed from February 18 2021 to March 31 2021 (dates subject to change).

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed, Non Smoking (Leisure)
  • Room, 2 Queen Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Standard Room, Non Smoking
  • Suite, Accessible, Non Smoking (Mobility, Roll-In Shower)
  • Room, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Accessible
  • Room, 2 Queen Beds, Non Smoking
  • Executive Suite, 1 King Bed, Executive Level
  • Suite, 1 King Bed, Non Smoking

Location

  • In Downtown Kansas City
  • Kansas City Convention Center - 2 min walk
  • T-Mobile Center - 7 min walk

What’s around

Landmarks

  • In Downtown Kansas City
  • Kansas City Convention Center - 2 min walk
  • T-Mobile Center - 7 min walk
  • Union Station - 22 min walk
  • Crown Center - 27 min walk
  • Municipal Auditorium - 1 min walk
  • Sea Life Kansas City Aquarium - 25 min walk
  • Science City at Union Station - 28 min walk
  • Kemper Arena - 36 min walk
  • Arvest Bank Theatre at the Midland - 2 min walk
  • Kansas City Power and Light Building - 3 min walk

Getting around

  • Kansas City International Airport (MCI) - 26 min drive
  • Kansas City Union Station - 22 min walk
  • Independence Station - 20 min drive
  • Lee's Summit Station - 27 min drive
  • Free area shuttle

At a glance

Hotel size

  • This hotel has 385 rooms
  • This hotel is arranged over 28 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 4 children (21 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 20 per day; includes in/out privileges)
  • Onsite valet parking (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)

Things to do

  • Outdoor seasonal pool
  • 24-hour fitness facilities
  • Fitness facilities

Working away

  • 24-hour business center
  • Number of meeting rooms - 10
  • Conference space
  • Conference space size (meters) - 14615
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Braille signage
  • Closed captioned TV
  • Visual fire alarm

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch LED TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

City Grille - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Starbucks - This coffee shop serves breakfast only.

Small print

Also known as

  • Crowne Plaza Kansas City Downtown Hotel
  • Crowne Plaza Kansas City Downtown
  • Crowne Plaza Kansas City Downtown, an IHG Hotel Hotel
  • Crowne Plaza Kansas City Downtown, an IHG Hotel Kansas City
  • Crowne Plaza Hotel Kansas City Downtown
  • Crowne Plaza Kansas City Downtown
  • Crowne Plaza Kansas City
  • Kansas City Crowne Plaza

Optional extras

Late check-out can be arranged for an extra charge (subject to availability)

Self parking costs USD 20 per day with in/out privileges

Valet parking costs USD 25 per day with in/out privileges

Rollaway beds are available for USD 20.0 per night

Breakfast costs between USD 5 and USD 15 per person (approximately)

Pets are allowed for an extra charge of USD 50.00 per pet, per stay

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The seasonal pool is open from July to September.

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Resort fee: USD 1.75 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Crowne Plaza Kansas City Downtown, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from February 18 2021 to March 31 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 20 per day. Valet parking costs USD 25 per day.
  • Yes, there's a seasonal outdoor pool.
  • Yes, dogs are welcome. There's a charge of USD 50.00 per pet, per stay. Service animals are exempt from fees.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
  • Yes, City Grille offers American cuisine. Nearby restaurants include Flying Saucer (4-min walk), Drunken Fish (4-min walk), and BRGR Kitchen + Bar (4-min walk).
  • No, this hotel doesn't have a casino, but Isle of Capri Casino Kansas City (8-min drive) and Argosy Casino (15-min drive) are both nearby.
  • Crowne Plaza Kansas City Downtown, an IHG Hotel has a seasonal outdoor pool and a 24-hour fitness center.
8.0.Very good.
  • 10.0.Exceptional

    Location

    Location is great if you’re going to the convention center! Parking was super easy.

    Lisa, 1 night business trip, Apr 23, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice place, pool closed though and small rooms

    Great place. The pool was close which disappointed the wife and kid. Rooms was pretty small, no microwaves in rooms either. Fridge worked, keureg worked, great view of the city. Friendly staff.

    Drew, 1 night family trip, Apr 11, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    This location is PERFECT if you are wanting to walk to anything downtown/Power & Light district! The check-in process was simple and quick. Our only complaint was that the walls were kind of thin and we could hear every time our neighbor slammed their door shut. The bathroom could've been deep cleaned, but all in all was worth the price we paid. We will definitely stay here again if we are in KC again.

    3 night romance trip, Feb 5, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    We were on the 22nd floor ... beautiful ! The place very nice! Would definitely stay again

    2 night trip with friends, Feb 5, 2021

    Verified Orbitz guest review

  • 8.0.Very good

    Liked we could walk several places in the area, seemed safe for most part. Our room had nice view, but when you used the tub it flooded into the room. We reported it, but they didn't seem to have another suite like ours, said maintenance would handle the next day. We explored the entire day, and got back at 8pm to discover it had not even been addressed. It was our last night and we did not want to move for an 8 hour sleep. Maintenance knocked on our door to lok at it at 9pm and said it would have to be addressed tomorrow and if we didn't want to move, he could maybe see about getting us a comped drink or something. No thanks. This is the only issue we had with staying here. Hopefully they fixed it because my husband said by looks of the carpet it had done it before and he was worried about mold getting in the carpet.

    3 night romance trip, Feb 2, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Hotel is pretty much center to all food and attractions down town

    Aaron, 1 night family trip, Jan 29, 2021

    Verified Expedia guest review

  • 8.0.Very good

    I liked the view from our room and the fact that the hotel was placed on top of the 6 floor parking ramp. I did not like our room that was adjacent to the older elevator with a lot of squeaking throughout the day and at night.

    Nathan, 2 night romance trip, Jan 29, 2021

    Verified Expedia guest review

  • 6.0.Good

    Disappointed

    We were disappointed that we weren’t told ahead time of no food service. Room was not set up completely and no room service.

    3 night trip, Jan 28, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing

    Amazing customer service. The cleanliness of the hotel was perfect. It was a quiet stay and the room was spectacular.

    1 night trip, Jan 23, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Pay a little extra to get that little bit more

    Was an average hotel, was like a 6.5/10 beds were comfy but no microwave in the hotel, whixh was weird, and the front deak ladies were rude, but also seemed.like we were a bother. When were leaving the elevators stopped working for like 30 min around check out time so had to haul all our stuff around, but it was near everything,

    Robert, 2 night trip, Jan 22, 2021

    Verified Hotels.com guest review

See all 474 reviews