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Château de l'Ile & Spa

Photo gallery for Château de l'Ile & Spa

Indoor pool
Indoor spa tub
Indoor pool
1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk

Overview of Château de l'Ile & Spa

Château de l'Ile & Spa

5-star property
Luxury hotel in Ostwald with spa and indoor pool

8.6/10 Fabulous

313 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
Map
4 Quai Heydt, Ostwald, Bas-Rhin, 67540

Room options

About this area

What's nearby

  • Strasbourg Cathedral - 21 min drive
  • Train Station Square - 19 min drive
  • Strasbourg Christmas Market - 22 min drive

Getting around

  • Strasbourg (SXB-Strasbourg Intl.) - 15 min drive
  • Karlsruhe Baden-Baden (FKB-Baden Airpark) - 56 min drive
  • Geispolsheim Station - 5 min drive
  • Lingolsheim Station - 6 min drive
  • Graffenstaden Station - 30 min walk
  • Ostwald Hotel de Ville Tram Station - 12 min walk
  • Bohrie Tram Station - 15 min walk
  • Wihrel Tram Station - 17 min walk
  • Airport shuttle (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • AK Vigie - 5 min walk
  • Chez Michel - 3 min drive
  • Le Bistroquet - 4 min drive
  • À l'Agneau - 4 min drive
  • Il Momento - 4 min drive

About this property

Château de l'Ile & Spa

Château de l'Ile & Spa offers an airport shuttle (available 24 hours) for EUR 30 per vehicle one-way. Guests can visit the spa to indulge in massages, facials or body scrubs, and La Winstub de l'Ile serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a sauna. Fellow travellers love the pool and helpful staff. Public transportation is only a short walk: Ostwald Hotel de Ville Tram Station is 12 minutes and Bohrie Tram Station is 15 minutes.

Languages

English, French, German, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 62 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Train station pickup*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Pool table
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 1891
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Grab bar near toilet

Languages

  • English
  • French
  • German
  • Russian
  • Spanish

Room amenities

Be entertained

  • Television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns
  • Children's dressing gowns
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Spa de L Ile has 2 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

La Winstub de l'Ile – Overlooking the garden, this brasserie serves breakfast, lunch and dinner. A children's menu is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 24 per person
  • Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one-way)
  • Train station pick-up service is offered for an extra charge

Renovations and closures

The following facilities are closed on Sunday, Monday and Tuesday:
  • Restaurant

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 40.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per stay

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Château l'Ile Hotel
Château l'Ile Hotel Ostwald
Château l'Ile Ostwald
Chateau De l`Ile Hotel Ostwald
Château l'Ile
Chateau De L'Ile Strasbourg/Ostwald, France
Château de l'Ile & Spa Hotel
Château de l'Ile & Spa Ostwald
Château de l'Ile & Spa Hotel Ostwald

Frequently asked questions

Does Château de l'Ile & Spa offer free cancellation for a full refund?
Yes, Château de l'Ile & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Château de l'Ile & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Château de l'Ile & Spa?
Yes, there's an indoor pool.
Are pets allowed at Château de l'Ile & Spa?
Yes, pets are welcome. There's a charge of EUR 20 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Château de l'Ile & Spa?
Yes, there's free self parking.
Is an airport shuttle service offered by Château de l'Ile & Spa?
Yes, an airport shuttle is available. The charge is EUR 30 per vehicle one-way.
What are the check-in and check-out times at Château de l'Ile & Spa?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
What is there to do at Château de l'Ile & Spa and nearby?
Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Château de l'Ile & Spa also has a sauna and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Château de l'Ile & Spa?
Yes, La Winstub de l'Ile offers garden views. Nearby restaurants include AK Vigie (5-min walk), Aux Senteurs du Marché (2 mi) and Domino's (2.1 mi).
What's the area around Château de l'Ile & Spa like?
Château de l'Ile & Spa is located by the river. Popular attractions include Vosges Mountains, which is 17 minutes away by car.

Reviews

8.6

Fabulous

8.9/10

Cleanliness

8.5/10

Staff & service

8.3/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Spa hotel
recommend hotel. Restaurants and spa. Big rooms.
Eyal, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Matias, 4-night family trip
Verified Hotels.com guest review

6/10 Good

It was ok, bit dated, not convinced it a 4☆, food choices limited.
1-night family trip
Verified Expedia guest review

6/10 Good

We came to stay for 4 nights/no breakfast over christmas with our 5 and 14 year old kids to escape the usual Uk xmas. We decided to have christmas eve dinner with them for €340 including drinks. None of us ate much from the 3.5 course meal, as most of it was not only bland but a lot of it actually unpleasant in taste! Ive never before experience a meal, where i didn’t like anything. But we had similar experiences with the food in other areas of Strasbourg and Colmar. So it wasnt just the hotel’s restaurant food. The first day we got up early to use the gym - to find out there was none. Better check the facilities properly next time.. The pool and sauna however were excellent. Lucky from the second day onwards the jacuzzi’s heater worked and we could enjoy that too. The beds very massive and comfy. Strasbourg is about 20mins by car. Watch out for speed restrictions in km, as a speeding ticket was send to us in the UK afterwards. Overall I doubt we’ll be visiting Alsace again in a hurry.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Oh my goodness- what an unexpected joy! An incredibly beautiful property, huge rooms, lovely setting and excellent front desk staff.
Valerie, 1-night family trip
Verified Expedia guest review

8/10 Very good

Nice Castel hotel
Very nice looking historical Castle hotel. However, little disappointed with the normal interior. Service was nice and could be much better if they invest in matching the interior design with its outstanding exterior.
Keiji, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

The Château is a lovely old building. Our room was very beautiful and we enjoyed our dinner in the restaurant.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

A fantastic place!!! A great place to stay if you have transportation and want to visit Alsace Lorraine
2-night family trip
Verified Expedia guest review

10/10 Exceptional

If you want to relax, GO GO GO AMAZING!
WOW WOWWWW WOWWWWW!! We loved the hotel! So Beautiful, Amazing Relaxing and so much more! Great service, Great food, Amazing rooms very big and comfortable, Great Air Condition, Wifi and all the facilities was so nice and welcoming. Big swimming pool and Jacuzzi, such a nice location and garden - SO SO SO Beautiful over there the hotel and everything in it. No words can explain, it was so Great!! we will go back there for SURE!
Michelle, 4-night family trip
Verified Hotels.com guest review