I stayed at the Sonesta Hotel in Auburn Hills for a business trip, and unfortunately, my experience was far from satisfactory. Upon arrival, I was given a room that clearly had not been cleaned—there was hair all over the bed, which was unsettling. After reporting this, I was moved to a second room. However, the issues didn’t stop there. The door to the new room wouldn’t lock properly, meaning I had to frequently call or go down to the front desk to have it manually locked—a significant safety concern, especially considering I had valuable items with me.
To make matters worse, the second room was not up to standard either, with cat hair found on the bed and other surfaces. Overall, I felt uncomfortable and unsafe throughout my stay. This experience was not what I expected, and I would not recommend this hotel to anyone, especially business travelers looking for a reliable and secure place to stay.