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ONOMO Hotel Douala

Photo gallery for ONOMO Hotel Douala

Reception
Outdoor pool, pool umbrellas, pool loungers
Terrace/patio
Terrace/patio
Standard Room, 1 Queen Bed | In-room safe, desk, blackout curtains, soundproofing

Overview of ONOMO Hotel Douala

ONOMO Hotel Douala

2.5 star property
Douala hotel with outdoor pool and restaurant

8.8/10 Fabulous

77 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
Avenue Charles de GAULLE, Bonanjo, Douala
Main amenities
  • Daily housekeeping
  • Restaurants and pool bar
  • Outdoor pool
  • Breakfast available
  • Free airport shuttle
  • 24-hour fitness centre
  • 3 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Snack bar/deli
For families
  • Garden
  • Daily housekeeping
  • Blackout curtains
  • Lift
  • Flat-screen TV
  • Dry cleaning/laundry service

Room options

About this area

What's nearby

  • Heart of Douala

Getting around

  • Douala (DLA-Douala Intl.) - 15 min drive
  • Free airport shuttle

Restaurants

  • UPWE - 5 min drive
  • Boulangerie saker - 2 min drive
  • Black & White - 20 min walk
  • Bali rue de la Joie - 2 min drive
  • One Rooftop - 3 min drive
Map

About this property

ONOMO Hotel Douala

ONOMO Hotel Douala is only 3.3 mi (5.3 km) from the airport and offers a free shuttle (available 24 hours). The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at ONOMO Hotel Douala, which serves local and international cuisine and is open for breakfast, lunch and dinner. Other highlights include a poolside bar, a 24-hour fitness centre and a snack bar/deli.

Languages

Chinese (Mandarin), English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 146 rooms

Arriving/Leaving

  • Check-in time from 1:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Free airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Poolside bar
  • Coffee/tea in a common area
  • Snack bar/deli

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Garden
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Languages

  • Chinese (Mandarin)
  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

ONOMO Hotel Douala – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
On-site venue No. 2 – This restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: XAF 1000.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately XAF 10000 per person
  • Early check-in can be arranged for an extra charge of XAF 35000 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of XAF 10000 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>This property accepts credit cards and cash.</p>

Also known as

ONOMO Hotel Douala Hotel
ONOMO Hotel Douala Douala
ONOMO Hotel Douala Hotel Douala

Frequently asked questions

Does ONOMO Hotel Douala offer free cancellation for a full refund?
Yes, ONOMO Hotel Douala does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at ONOMO Hotel Douala?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at ONOMO Hotel Douala?
Yes, there's an outdoor pool.
Are pets allowed at ONOMO Hotel Douala?
Yes, cats and dogs are welcome. There's a charge of XAF 10000 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at ONOMO Hotel Douala?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by ONOMO Hotel Douala?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at ONOMO Hotel Douala?
You can check in from 1:00 PM - midnight. There's a charge of XAF 35000 for early check-in (subject to availability). Check-out time is noon.
What is there to do at ONOMO Hotel Douala and nearby?
ONOMO Hotel Douala has an outdoor pool and a 24-hour fitness centre, as well as a garden.
Are there restaurants at or near ONOMO Hotel Douala?
Yes, ONOMO Hotel Douala offers local and international cuisine.
What's the area around ONOMO Hotel Douala like?
ONOMO Hotel Douala is in the heart of Douala, a short 18-minute walk from Espace Doual'art.

Reviews

8.8

Fabulous

8.9/10

Cleanliness

8.9/10

Staff & service

8.9/10

Amenities

8.7/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

Their check-in and check-out procedures were not the best, I left the hotel without a receipt as the system was always down. when I paid online, it was 2000cfa to the hotel but when I got there, the receptionist charged me about 7000 cfa with no good explanation.
Sylverine Anong, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great service
Terence, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Love the safe box, nice breakfast, clean room, reliable wi-fi. Didn’t like water leaking from the bathroom to the bedroom from underneath the door.
nestor, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Clean, safe and affordable. Staff was friendly and helpful.
Kenneth, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Area around property. Front desk staff during check in was okay.
Eugine, 4-night family trip
Verified Expedia guest review

2/10 Poor

Avoid this property at all cost. I paid Expedia a total of $307.24 for a two night stay for 1 person. The hotel charged my card an additional $543.47 (yes five hundred forty three American dollars). The very definition of "Highway Robbery" Avoid. Avoid Avoid
Robert, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very clean. Friendly employees, but no help with your luggages.
Nyonkah, 1-night trip
Verified Orbitz guest review

8/10 Very good

On Expedia, it stated I would have breakfast included and come to find out, on the day of the checkout, I was told that I would have to pay for breakfast which was the morning after my Checking in, that option was no longer available.
Audrey, 2-night trip
Verified Expedia guest review

6/10 Good

House keeping was excellent!!! Hallway smells really bad. Rooms are good but tiny
Laura M., 2-night romance trip
Verified Expedia guest review

8/10 Very good

Great customer service Needs gym facilities
melvis, 3-night family trip
Verified Expedia guest review