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Best Western The Cromwell

4 stars4 stars
110 Cromwell RdKensington, LondonEnglandSW7 4ESUnited Kingdom
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Good3.6 / 5
Room
Room needs to be improved
Location
Great location
Service
Fantastic service
WiFi
Regular internet service
546See all 546 Hotels.com reviews
From 1,238 reviewsTripAdvisor Traveller Rating

Best Western The Cromwell

from S$119
  • Superior Room, 1 Double Bed, Non Smoking
  • Standard Double Room
  • Standard Double Room
  • Standard Single Room
  • Double Room
  • Comfort Room, 2 Single Beds, Non Smoking
  • Superior Room, 1 Double Bed, Non Smoking
  • Standard Twin Room, 2 Twin Beds
  • Twin Room
  • Standard Double Room
  • Executive Room, 1 Double Bed
  • Standard Double Room
  • Double Room, Garden View
  • Standard Room, 1 Double Bed, Balcony, Garden View
  • Comfort Room, 1 Single Bed, Non Smoking
  • Comfort Room, 1 Double Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 85 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM

Other information

  • Smoke-free property

In the hotel

Things to do
  • Fitness facilities
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Elevator/lift
  • Television in common areas
Accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Recent reviews

Good 3.6 /5 from 546 reviews

Best Western The Cromwell
Excellent4.0 / 5
Good
I could hear noises outside the room at night.
1 night business trip
Best Western The Cromwell
Excellent4.0 / 5
It was ok, however we had advised that the reception that the bed sheets were dirty and the curtain was broken and nothing was done about This.
2 night trip
Best Western The Cromwell
Excellent4.0 / 5
hmmm..not really 4 stars
The rooms in the basement were freezing cold, and the air con keep turning on even though we tuned the system off on numerous times. The breakfast was not 4 star quality at all. There was a whole drama about payment. Firstly I was told no payment had been taken, but a hold was placed on my Barclaycard that shouldnt have been there. The next morning my colleague, who was staying on a separate room tried paying his part, and reception made a whole deal about him not beong able too, which was preposterous. too many issues really....
1 night business trip
Best Western The Cromwell
Outstanding5.0 / 5
Great location
Great location, clean and great friendly service from reception staff. Definitely use it again.
1 night romance trip
Best Western The Cromwell
Excellent4.0 / 5
Nice hotel - rubbish service
We were told about the happy hour on the bar so we went for a drink on our first night. - no-one was there to serve us. The 2nd night on our way home from the West End we decided to go to the bar, again no-one was there to serve us. We had walked passed reception and been ignored on both occasions, I had to go and ask someone to serve my boyfriend and I a coca-cola and a lemonade.
2 night romance trip

See all reviews

Best Western The Cromwell

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