Novotel Madrid Center

Photo gallery for Novotel Madrid Center

Primary image
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
In-room safe, desk, blackout drapes, soundproofing

Overview of Novotel Madrid Center

UNESCO Sustainable Travel Pledge

Novotel Madrid Center

4.0 star property
4-star hotel with restaurant, connected to the convention center, near El Retiro Park

9.0/10 Superb

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is S$139
Price available on 21/08/2022
Map
O'donnell 53, Madrid, Madrid, 28009
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Breakfast available
  • Fitness center
  • Self parking
  • Seasonal outdoor pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center
  • Business center
  • UNESCO Sustainable Property
For families
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Salamanca
  • El Retiro Park - 11 min walk
  • Prado Museum - 28 min walk
  • Gran Via Street - 28 min walk
  • Puerta del Sol - 35 min walk
  • Plaza Mayor - 41 min walk
  • WiZink Center - 1 min drive
  • Puerta de Alcala - 4 min drive
  • Las Ventas - 8 min drive
  • Museo Nacional Centro de Arte Reina Sofia - 10 min drive
  • Santiago Bernabeu Stadium - 15 min drive

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 12 min drive
  • Calanas Station - 4 min drive
  • Atocha Cercanías Station - 5 min drive
  • Madrid Recoletos Station - 21 min walk
  • O'Donnell Station - 6 min walk
  • Goya Station - 8 min walk
  • Principe de Vergara Station - 10 min walk

About this property

Novotel Madrid Center

4-star eco-friendly hotel near Gran Via Street
El Retiro Park is located near Novotel Madrid Center, which provides a poolside bar, a terrace, and a coffee shop/cafe. The onsite restaurant, Eat Bar, features brunch and light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
Additional perks include:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and a reception hall
  • A TV in the lobby, luggage storage, and a front desk safe
  • Wedding services, meeting rooms, and free newspapers
  • Guest reviews give top marks for the quiet location
Room features
All guestrooms at Novotel Madrid Center feature thoughtful touches such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews speak positively of the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 37-inch LED TVs with satellite channels
  • Daily housekeeping, desks, and phones

Languages

English, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and SGS (3rd party expert - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 790 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2 PM - 2 AM
  • Express check-in/out
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 25 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekend mornings 7:00 AM–11:00 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

What to do

  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (16146 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2015
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • Seasonal outdoor pool

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Pool access ramp on site

Languages

  • English
  • French
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 37-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Eat Bar - This restaurant serves breakfast, brunch, lunch, and dinner.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 22 per person (approximately)

Parking

  • Self parking costs EUR 25 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from July to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and SGS (3rd party expert - Global).

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Convencion Hotel
Convencion Madrid
Hotel Convencion
Hotel Convencion Madrid
Novotel Madrid Center Hotel
Novotel Madrid Center
Novotel Madrid Center Hotel
Novotel Madrid Center Madrid
Novotel Madrid Center Hotel Madrid

Frequently asked questions

Does Novotel Madrid Center offer free cancellation for a full refund?
Yes, Novotel Madrid Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Novotel Madrid Center?
As of 18 August 2022, prices found for a 1-night stay for 2 adults at Novotel Madrid Center on 21 August 2022 start from S$139, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Novotel Madrid Center?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Novotel Madrid Center?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Novotel Madrid Center?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Novotel Madrid Center?
Yes. Self parking costs EUR 25 per day.
What are the check-in and check-out times at Novotel Madrid Center?
You can check in from 2 PM - 2 AM. Check-out time is noon. Express check-out is available.
Is there an onsite casino at Novotel Madrid Center?
No, this hotel doesn't have a casino, but Casino de Madrid (3-min drive) and Casino Gran Via (4-min drive) are both nearby.
What is there to do at Novotel Madrid Center and nearby?
Novotel Madrid Center has 2 bars and a seasonal outdoor pool, as well as a fitness center and a garden.
Are there restaurants at or near Novotel Madrid Center?
Yes, there's an onsite restaurant, Eat Bar. Nearby restaurants include El Pescaíto (4-min walk), La Trattoria Di Brera (4-min walk), and Cosme (5-min walk).
What's the area around Novotel Madrid Center like?
Novotel Madrid Center is in Salamanca, a short 6-minute walk from O'Donnell Station and 11 minutes' walk from El Retiro Park. Travelers say the local area is good for shopping and very quiet.

Overall score and ratings

9.0

Superb

9.1/10

Cleanliness

9.1/10

Staff & service

8.8/10

Amenities

8.9/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Novotel Bravo!
Staff were great! So helpful and accommodating. So good for families. Novotel as a group, bravo!
Nicholas J, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amr, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I booked this hotel for my daughter for 5 nights trip. She absolutely loved it and always felt safe in the hotel and area around. The room was very nice and clean and the hotel personnel was very professional and accommodating.
Yana, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christine, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Brad, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beatriz, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing.
Very well looked after hotel. All the staff were very friendly, the rooms were very well presented and cleaned to the highest standard on a daily basis. The roof top bar and pool was great, very clean. Very relaxing. You wouldnt think it was in the middle of city. Multilingual staff helped the experience as i was practicing my spanish and they either helped me correct it or we spoke in english for the rest of the conversation. Definitely going back
Keeley, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Weekend in Madrid
Modern hotel with big rooms suitable for families. Friendly staff.
Markus, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Delbert, 2-night family trip
Verified Hotels.com guest review