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Novotel Madrid Center

4.0 star property
Shopping hotel with restaurant, connected to the convention centre, near WiZink Center

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Novotel Madrid Center

Photo gallery for Novotel Madrid Center

Sports facility
Interior entrance
In-room safe, desk, blackout curtains, soundproofing
Daily buffet breakfast (EUR 26 per person)
Meeting facility

Overview of Novotel Madrid Center

9.0 out of 10 Superb
9.0/10 Superb

Property highlights

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
O'donnell 53, Madrid, Madrid, 28009
Main amenities
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Breakfast available
  • Fitness centre
  • Self parking
  • Seasonal outdoor pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Conference centre
  • Business centre
  • Meeting rooms
Feel at home
  • Playground on site
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Executive Room, 1 Queen Bed

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed

Standard Twin Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, Multiple Beds

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Standard Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room, Multiple Beds

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Superior Twin Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Executive Room, 1 Queen Bed, Terrace

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

About this area

What's nearby

  • In Salamanca
  • WiZink Center - 4 min walk
  • El Retiro Park - 22 min walk
  • Gran Via Street - 28 min walk
  • Prado Museum - 29 min walk
  • Plaza de Santa Ana - 35 min walk
  • Puerta del Sol - 35 min walk
  • Plaza Mayor - 41 min walk
  • Calle de Alcalá - 1 min drive
  • Puerta de Alcalá - 2 min drive
  • Paseo de la Castellana - 3 min drive

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 14 min drive
  • Calanas Station - 5 min drive
  • Atocha Cercanías Station - 5 min drive
  • Madrid Recoletos Station - 21 min walk
  • O'Donnell Station - 6 min walk
  • Goya Station - 9 min walk
  • Ibiza Station - 10 min walk

Restaurants

  • La Castela - 6 min walk
  • Taberna Laredo - 5 min walk
  • La Raquetista - 7 min walk
  • El Paraguas - 17 min walk
  • La Montería - 7 min walk

About this property

Novotel Madrid Center

At Novotel Madrid Center, you'll be a short five-minute drive from Gran Via Street and El Retiro Park. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Eat Bar, which serves breakfast, lunch and dinner. Other highlights at this upmarket hotel include 2 bars/lounges, a poolside bar and a fitness centre. The helpful staff and size get good marks from fellow travellers. Public transportation is only a short walk: O'Donnell Station is 6 minutes and Goya Station is 9 minutes.

Languages

English, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of SGS (third-party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 790 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2 PM until 2 AM
  • Express check-out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 25 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Playground

What to do

  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (16146 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Built in 2015
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • Seasonal outdoor pool
  • Arcade/games room
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • 37-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Special features

Dining

Eat Bar – This restaurant serves breakfast, brunch, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 26 per person

Parking

  • Self-parking costs EUR 25 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from July to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SGS (third-party expert - Global) and Safe Travels (WTTC - Global).

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Convencion Hotel
Convencion Madrid
Hotel Convencion
Hotel Convencion Madrid
Novotel Madrid Center Hotel
Novotel Madrid Center
Novotel Madrid Center Hotel
Novotel Madrid Center Madrid
Novotel Madrid Center Hotel Madrid

Frequently asked questions

Does Novotel Madrid Center offer free cancellation for a full refund?
Yes, Novotel Madrid Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Novotel Madrid Center?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Novotel Madrid Center?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Novotel Madrid Center?
Sorry, pets aren't allowed.
Is parking offered on site at Novotel Madrid Center?
Yes. Self-parking costs EUR 25 per day.
What are the check-in and check-out times at Novotel Madrid Center?
You can check in from 2 PM - 2 AM. Check-out time is noon. Express check-out is available.
Is there an on-site casino at Novotel Madrid Center?
No, this hotel doesn't have a casino, but Casino de Madrid (3-min drive) and Casino Gran Via (4-min drive) are both nearby.
What is there to do at Novotel Madrid Center and nearby?
Novotel Madrid Center has 2 bars, a seasonal outdoor pool and a fitness centre, as well as an arcade and a garden.
Are there restaurants at or near Novotel Madrid Center?
Yes, there's an on-site restaurant, Eat Bar.
What's the area around Novotel Madrid Center like?
Novotel Madrid Center is in Salamanca, a short 6-minute walk from O'Donnell Station and 4 minutes' walk from WiZink Center.

Reviews

9.0

Superb

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Family stay- amazing hotel
The hotel is fantastic!! All the staff are really friendly and helpful. The hotel is lovely, really modern and clean. We are a family 2x adults and 2x children (boys aged 13 and 14). We are staying in a Standard family room which is brilliant! It’s really spacious and had two single beds for the boys. The hotel is slightly away from the main bits in Madrid but only 20 min walk to Retiro park. 30 mins to Plaza Mayor. The hotel also had 3 metro stations within 5 mins walk. Would fully recommend this hotel to anyone.
james, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Leia, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bogdan, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Room Service in this stay was lousy
Marlene, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Hotel lobby needs a bit of an updating but was quite comfortable
Darrell, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Jorge, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jose, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joe, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Namlung D, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Our stay.
The hotel was very close to the Wizink centre. The hotel was very clean and the staff were very accommodating.
Anthony, 2-night trip
Verified Hotels.com guest review