The Plaza Inn & Suites

Photo gallery for The Plaza Inn & Suites

Primary image
Indoor pool
Indoor pool
Indoor pool
Free WiFi, bed sheets

Overview of The Plaza Inn & Suites

The Plaza Inn & Suites

2.5 star property
No-frills Hagerstown hotel with indoor pool

173 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Bathtub
Map
931 Dual Highway, Building A, Hagerstown, MD, 21740
Main amenities
  • Housekeeping (on request)
  • Indoor pool
  • 3 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Conference space
For families
  • Private bathroom
  • Elevator
  • Flat-panel TV
  • Free self parking
  • Indoor swimming pools
  • Free toiletries
Cleaning & safety
  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Hagerstown, MD (HGR-Hagerstown Regional) - 14 min drive
  • Martinsburg, WV (MRB-Eastern West Virginia Regional) - 37 min drive
  • Martinsburg Station - 28 min drive

About this property

The Plaza Inn & Suites

The Plaza Inn & Suites is a great choice for a stay in Hagerstown. Guests can enjoy the indoor pool or take advantage of nearby snow tubing.

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

At a glance

Hotel size

  • 145 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 7:00 AM
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 2 per room, up to 70 lbs)*
  • Service animals welcome
  • Specific rooms only*

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking

Other information

  • Designated smoking areas

Property amenities

What to do

  • Skiing nearby
  • Ice skating nearby

Working away

  • 3 meeting rooms
  • Conference space (2400 square feet)

Services

  • 24-hour front desk

Facilities

  • 2 buildings/towers
  • Built in 1973
  • An indoor pool

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages

  • English
  • Hindi

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Toilet paper

Stay connected

  • Free WiFi and wired Internet
  • Free local calls

More

  • Housekeeping (on request)

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Clarion Inn
The Plaza Inn & Suites Hotel
The Plaza Inn & Suites Hagerstown
The Plaza Inn & Suites Hotel Hagerstown

Frequently asked questions

Overall score and ratings

5.2

5.3/10

Cleanliness

5.7/10

Staff & service

4.4/10

Amenities

5.1/10

Property conditions & facilities

4.4/10

Eco-friendliness

4/10 Fair

Miguel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The room was comfortable, but some repairs needed done. BB in the wall, AC made the room smell a little like a basement, carpet seemed damp. Shower looked clean, until I looked closer. I was able to scratch off a black substance when it was wet. Staff kept asking what room we belong to. We were stopped twice in the first hour of checking in. It's expected though, we heard other guests arguing about drugs and there are homeless people trying to use hotel amenities. Pool is beautiful! Nice garden surrounding the indoor mineral pool. That was by far the best part of the stay.
Jessica, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Re-up on supplies
Where's the coffee 😞
charles, 3-night trip
Verified Hotels.com guest review

4/10 Fair

icky
as we were checking in a staff member came into the lobby yelling and cussing at a guest. not quite sure what was going on there but i guess it makes for an interesting check in. our room smelled like urine, the shower handle did not work well, shower head was grimy and rusty. there were crickets in the bathroom too. the pool area seemed pretty cool though.
1-night family trip
Verified Hotels.com guest review

4/10 Fair

Lavalmontener, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Absolutely not happy with my stay
I was not given the room I paid for I was not greeted in a good or welcoming manor.
Jeremy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Eugene, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Nope, will not return
This location used to be much better. The website suggests free breakfast and it isn't the case. They state upon check in no breakfast. The pool was old and questionable. There was a leak in the roof above pool. Pool closed to early. Vending machines were all out of order. No microwave in room. Just not a good feel. Will not go back.
Sandra, 2-night trip
Verified Hotels.com guest review

8/10 Very good

A basic hotel which was good for a night stay while traveling. Very fair price, clean enough, great shower water pressure, large parking lot on side and back, quiet, felt safe area. If your looking to just get off the road sleep & shower with out spending much this would be a good choice.
james, 1-night trip
Verified Hotels.com guest review

2/10 Poor

The front desk try to change my rate on the next day that I was leaving and wanted to stay another night. Also the woman don’t know how to talk to there guest when they walk in, and they’d changed there time frame on the free breakfast.
1-night trip
Verified Hotels.com guest review