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All properties in Acapulco, Guerrero, Mexico
1 room, 2 adults

Playa Suites

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Children's club (free)
  • Children's pool
  • On beach
Av Costera Miguel Aleman No 123, Acapulco, GRO, 39670, Mexico

4-star beachfront hotel with outdoor pool, near Condesa Beach
  • Free WiFi in lobby
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Children's club (free)
    • Children's pool
    • On beach
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • Todo muy bien, el hotel ya tiene sus ayeres, sin embargo la atención, recepción, todo muy…Jul 4, 2020
  • Al edificio ya se le nota lo cansado, urge una renovación. Su proceso de check-out, lento…Feb 22, 2020

Playa Suites

More Info: 6823 2342

from S$61
  • Junior Suite
  • Bahia Suite
  • Estandar Suite

What’s around Playa Suites

Landmarks

  • In Costera Acapulco
  • Condesa Beach - 1 min walk
  • Diana the Huntress - 4 min walk
  • Parque Papagayo - 23 min walk
  • El Rollo Acapulco - 36 min walk
  • La Quebrada Cliffs - 3.2 mi / 5.1 km
  • Playa Caletilla - 4.4 mi / 7.1 km
  • Bahia de Puerto Marques - 7.2 mi / 11.6 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 35 min drive

At a glance

Key facts

Hotel size

  • This hotel has 488 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 3 PM-noon
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum guest age is 18
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transport

Parking

  • Onsite valet parking (MXN 65 per night)

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Water skiing nearby
  • Beach towels
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 5262
  • Conference space size (meters) - 489
Services
  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 2
  • Year Built - 1997
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
Things to enjoy
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • Flat-screen TV
  • Satellite TV channels
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Playa Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, and body treatments.

Dining

Las Gaviotas - This buffet restaurant specializes in international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

El Morro - This beachfront buffet restaurant serves lunch and light fare. Open daily.

Playa Suites’s small print

Also known as

  • Playa Suites
  • Playa Suites Hotel
  • Playa Suites Acapulco
  • Playa Suites Hotel Acapulco
  • Playa Suites Acapulco
  • Playa Suites Hotel
  • Playa Suites Hotel Acapulco
  • Playa Hotel Acapulco
  • Playa Resort Acapulco
  • Playa Suites Acapulco Hotel Acapulco
  • Playa Hotel Acapulco
  • Playa Resort Acapulco

Policies

Only registered guests are allowed in the guestrooms.

Children under 6 years old are not allowed in the swimming pool without adult supervision.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property accepts credit cards, debit cards, and cash.

Optional extras

Valet parking costs MXN 65 per night

Buffet breakfast is offered for an extra charge of MXN 250.00 for adults and MXN 150.00 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Playa Suites

  • Does Playa Suites offer free cancellation for a full refund?
    Yes, Playa Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Playa Suites?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Playa Suites?
    Yes. Valet parking costs MXN 65 per night.
  • Is there a pool at Playa Suites?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Playa Suites?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Playa Suites?
    You can check in from 3 PM - noon. Check-out time is noon.
  • Are there restaurants at or near Playa Suites?
    Yes, there are 2 onsite restaurants, featuring alfresco dining and international cuisine. The dining venue will be unavailable from December 1 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Mr. Lalo's (4-min walk), Mahalo Beach Club (4-min walk), and 100% Natural (6-min walk).
  • What is there to do near Playa Suites?
    Recommended spots to visit include Condesa Beach (1-min walk) and Diana the Huntress (4-min walk), along with Parque Papagayo (1.2 mi) and El Rollo Acapulco (1.9 mi).

Recent reviews

Good 7.0 From 275 reviews

Very good 8.0
Buena ubicación, al frente de la playa, las instalaciones están un poco viejas
us3 night family trip
Very good 8.0
Family trip
The mattresses were the worst.
Noe, us2 night family trip
Poor 2.0
Terrible service and dirt rooms terrible pools no lights terrible bar no ice
us1 night family trip
Exceptional 10.0
The staff kindly wasn’t very prepared to help guests request or Anwser questions, also they were taking very long to complete the checking in
us2 night family trip
Poor 2.0
2⭐️Hotel
Old, it’s a 2 ⭐️Hotel, very uncomfortable beds
Gustavo, us2 night trip
Very good 8.0
Acapulco vacaciones
Great location the hotel is a bit old our room had a great view
cristian, us3 night family trip
Poor 2.0
not a good trip
Beginning from the hour long check in my stay was not good. Had the all inclusive. Had to wait to eat breakfast 20 minutes. Pool towels need to be returned by 6 pm daily or be charged $38.00 each. Hotel held me hostage and would not let me leave without surrendering your bracelet. The wifi is terrible. Waited 20 minutes to get to the ground floor on Saturday because all elevators full, I was on the 9th floor. Had to go up to the 18 floor first to ensure there was a space in elevator.going down.
craig, us2 night business trip
Good 6.0
I didn’t like that when someone puked in the pool , they didn’t clean it right away.
us2 night family trip
Exceptional 10.0
It was not as clean or luxury as it's made to be.
us2 night romance trip
Good 6.0
Hotel is old, furnishings outdated, maintenace, both interior and exterior very poopoor
us3 night trip

Playa Suites