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All properties in Puerto Vallarta, Puerto Vallarta, Jalisco, Mexico
1 room, 2 adults

Krystal Vallarta - All Inclusive

3.5-star3.5 stars
Great for families

Good to know

  • Children's pool
  • Free WiFi
  • On beach
  • All-inclusive resort
Av. de las Garzas S/N, Zona Hotelera, Puerto Vallarta, JAL, 48300, Mexico

All-inclusive beachfront property with pool bar, near Cruise Ship Terminal
  • Free WiFi
  • Great for families

    Good to know

    • Children's pool
    • Free WiFi
    • On beach
    • All-inclusive resort
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • No botes de basura la gente fuma donde quiere no tenían regaderas de la playa y las…Oct 22, 2020
  • love the place, needs some updates but the staff is very friendly and helpfullOct 2, 2020

Krystal Vallarta - All Inclusive

More Info: 6823 2342

from S$187
  • Standard Room, Garden View
  • Deluxe Room, Mountain View
  • Deluxe Room, Sea View
  • Standard Room, Ocean View

What’s around Krystal Vallarta - All Inclusive

Landmarks

  • In South Hotel Zone
  • Cruise Ship Terminal - 9 min walk
  • La Isla - 14 min walk
  • Plaza Caracol - 17 min walk
  • Playa Las Glorias - 28 min walk
  • Vallarta Casino - 28 min walk
  • El Faro Lighthouse - 38 min walk
  • Bay of Banderas - 2.8 mi / 4.5 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 11 min drive

At a glance

Key facts

Size

  • 388 rooms

Arriving/leaving

  • Check-in time 6:00 AM-11:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival. This property offers onsite health screenings for COVID-19. There is no charge for rapid antigen departure screenings for US citizens (up to 2 guests per booking) staying 3 nights or more. PCR screening for COVID-19 is available for a surcharge. Guests should contact the concierge upon arrival to schedule departure health screenings.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Onsite self parking (MXN 50 per night)

  • Wheelchair-accessible parking on site

  • Onsite parking limited

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Food and drink
  • 4 restaurants
  • 2 bars/lounges
  • Snack bar/deli
  • Poolside bar
Things to do
  • Number of outdoor pools - 3
  • Children's pool
  • Fitness facilities
  • Waterslide
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Number of meeting rooms - 5
  • Conference space
  • Conference space size (feet) - 11819
  • Conference space size (meters) - 1098
Services
  • 24-hour front desk
Facilities
  • Elevator
Accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch plasma TV
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Shared accommodations

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Dining

Aquamarina - This buffet restaurant specializes in regional cuisine. Guests can enjoy drinks at the bar.

Las Velas - This buffet restaurant is located by the pool and specializes in regional cuisine. Guests can enjoy drinks at the bar. Open select days.

Cinque Terre - This diner specializes in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Kamakura - Onsite theme restaurant. Open daily.

Lobby Bar - Onsite lobby lounge. Open daily.

Krystal Vallarta - All Inclusive’s small print

Also known as

  • Krystal Vallarta All Inclusive
  • Krystal Vallarta - All Inclusive Puerto Vallarta
  • Krystal Vallarta - All Inclusive All-inclusive property

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Pool access available from 8:00 AM to 8:00 PM.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Optional extras

Self parking costs MXN 50 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Krystal Vallarta - All Inclusive

  • Does Krystal Vallarta - All Inclusive offer free cancellation for a full refund?
    Yes, Krystal Vallarta - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Krystal Vallarta - All Inclusive?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Krystal Vallarta - All Inclusive?
    Yes. Self parking costs MXN 50 per night. Parking spots may be limited.
  • Is there a pool at Krystal Vallarta - All Inclusive?
    Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
  • Are pets allowed at Krystal Vallarta - All Inclusive?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Krystal Vallarta - All Inclusive?
    You can check in from 6:00 AM - 11:30 PM. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Krystal Vallarta - All Inclusive?
    Yes, there are 4 onsite restaurants, featuring beachfront dining, regional cuisine, and pool views. Nearby restaurants include Pizzeria La Dolce (11-min walk), La Vaca Argentina (11-min walk), and el oasis Del holi (12-min walk).
  • Is there an onsite casino at Krystal Vallarta - All Inclusive?
    No, this property doesn't have a casino, but Vallarta Casino (2-min drive) is nearby.
  • What is there to do at Krystal Vallarta - All Inclusive and nearby?
    Krystal Vallarta - All Inclusive has 3 outdoor pools and 2 bars, as well as a fitness center.

Recent reviews

Good 6.4 From 134 reviews

Very good 8.0
The room was good and clean. The all inclusive was ok because alcoholic beverages won't served until 11am.
us3 night family trip
Poor 2.0
very poor services the food bad breakfast and lunch and the employes very rude they want tip for all
polo, us4 night family trip
Fair 4.0
The resort was a real let down. I paid extra for the all inclusive package, but it definitely was not worth it. They said at the front desk during checkin that room service was available 24 hrs but we tried to order at 11pm and they said no cause they stop @ 10:30. Tried to get water and they said it was only free on the first night and you have to pay after that. What kind of all-inclusive can’t even give you free water? The beer at the bar was always warm and at the beach they said they wouldn’t bring the beers to your table, you have to come get them, then we tipped a guy and all of a sudden they can deliver to the beach now. The hustle is real. The rooms didn’t really look like the photos in the advertisement but they were clean. The hotel is real basic but if you stay there don’t waste the extra money on all-inclusive cause it really doesn’t mean all-inclusive, at least at this place. As far as the staff, some were nice and others were rude. Personally I will never stay here again.
Naquia, us3 night trip with friends
Fair 4.0
Resort is very old an in need of repair and serious updates.
Tim, us3 night romance trip
Fair 4.0
Not Worth what I paid for. I reserved All-inclusive and was not able to use anything at the hotel. Pool closed, gym, beach, bar etc. Worst front customer service ever. Made us feel like if they were mad because we were there. Got duty looks from a couple of employees like if we were sick. VERY VERY DISAPPOINTED.
us1 night family trip
Poor 2.0
Staff was nice. The place is horrible. Not enough soace in this comment box, let know how bad this place is.
MARK, us7 night romance trip
Fair 4.0
We were forced to return home a week early and no compensation has been offered..Mar 18
RSandLS, ca14 night family trip
Exceptional 10.0
People were really nice and the service was really good. They were very helpful all times and the customer service was amazing. Food and drinks were not that bad. The co diction of the rooms was average. They can improve many of the things inside the room. Overall it was great to stay here.
Unknown, us3 night family trip
Fair 4.0
The costumer service it's too bad need more bar's near the summing pools and better ailments
us2 night family trip
Good 6.0
Service from the servers for food service was probably the best thing of this trip as we did have all inclusive. Very attentive and welcoming. Other than that, front desk definitely needs a re-up. The hotel has such great potential if money was invested in the old building/furniture. Which I know other people are not a fan of the old school rooms. The food was decent, definitely more room for improvement. Lack of flavor for a lot of things. And being from Mexico we are known for our flavorful food. Check out was such a hassle, we weren’t able to eat breakfast because the guy at our tower cut our all inclusive bracelets and didn’t tell us. Front desk just told us to pay again.. why? When we spend over $1k for 2 of us on all inclusive. Expected much more as we had been to Krystal in Cancun. This location needs big improvements.
us4 night romance trip

Krystal Vallarta - All Inclusive