Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Guatemala City, Guatemala (department), Guatemala
1 room, 2 adults

Hilton Garden Inn Guatemala City

4-star4 stars
13 Calle 7 65 Zona 9, Guatemala City, Guatemala, 01009, Guatemala

4-star hotel with restaurant, near Oakland Mall
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • Look old really small room with a small windowFeb 21, 2020
  • Double paid ( pre pay hotels.com and hotel charged 4 night stay when The credit card was…Jan 27, 2020

Hilton Garden Inn Guatemala City

More Info: 6823 2342

from S$101
  • Room, 2 Double Beds
  • Room, 2 Double Beds, City View
  • Room, 1 King Bed
  • Junior Suite, 1 King Bed
  • Junior Suite, 1 King Bed, City View
  • Room, 1 King Bed, City View
  • Room, 1 Queen Bed
  • Room, 1 Queen Bed, Accessible (Roll-in Shower)
  • Room, 2 Queen Beds
  • Room, 2 Queen Beds, City View

What’s around Hilton Garden Inn Guatemala City

Landmarks

  • In Zona 9
  • Oakland Mall - 14 min walk
  • Children's Museum - 20 min walk
  • Natural History Museum - 23 min walk
  • Teatro Nacional - 42 min walk
  • Central Market - 3.1 mi / 4.9 km
  • Kaminaljuyu - 3.4 mi / 5.5 km
  • Universidad del Valle de Guatemala - 3.9 mi / 6.3 km

Getting around

  • La Aurora Intl. Airport (GUA) - 10 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 109 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 1 PM
  • Express check-out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Microwave in a common area
Things to do
  • Fitness facilities
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1993
  • Elevator
  • ATM/banking
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Garden Grille & Bar - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Hilton Garden Inn Guatemala City’s small print

Also known as

  • Guatemala Princess
  • Hilton Garden Inn Guatemala City Guatemala City
  • Hilton Garden Inn Guatemala City Hotel Guatemala City
  • Princess Guatemala
  • Princess Hotel Guatemala
  • Hotel Princess Guatemala/Guatemala City
  • Princess Hotel Guatemala City
  • Hilton Garden Inn Guatemala City Hotel
  • Hilton Garden Inn Guatemala City
  • Hilton Garden Guatemala City
  • Hilton Garden Inn Guatemala City Hotel

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Late check-out can be arranged for an extra charge of USD 45.00 (subject to availability)

Refrigerators are available for an additional charge

Buffet breakfast is offered for an extra charge of USD 15.40 for adults and USD 7.70 for children (approximately)

Airport shuttle service is offered for an extra charge of USD 22.50 per person (roundtrip)

Airport shuttle service for children costs USD 0

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hilton Garden Inn Guatemala City

  • Does Hilton Garden Inn Guatemala City offer free cancellation for a full refund?
    Yes, Hilton Garden Inn Guatemala City does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hilton Garden Inn Guatemala City?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hilton Garden Inn Guatemala City?
    Yes, there's free self parking.
  • Are pets allowed at Hilton Garden Inn Guatemala City?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hilton Garden Inn Guatemala City?
    You can check in from 3:00 PM - midnight. Check-out time is 1 PM. Late check-out is available for a charge of USD 45.00 (subject to availability). Express check-out and contactless check-out are available.
  • Are there restaurants at or near Hilton Garden Inn Guatemala City?
    Yes, Garden Grille & Bar offers international cuisine. Nearby restaurants include De Mario (3-min walk), Carpaccio Restaurant (4-min walk), and Inca Iskay (4-min walk).
  • Is airport shuttle service offered by Hilton Garden Inn Guatemala City?
    Yes, an airport shuttle is available. The charge is USD 22.50 per person roundtrip.
  • What is there to do near Hilton Garden Inn Guatemala City?
    Recommended spots to visit include Oakland Mall (14-min walk) and Children's Museum (1 mi), along with Natural History Museum (1.2 mi) and Teatro Nacional (2.2 mi).

Recent reviews

Superb 9.0 From 301 reviews

Very good 8.0
Room too small. Asked for a large single bed and was given a twin bed room and manager refused to change it l.
us1 night romance trip
Exceptional 10.0
very clean, wish there was a pool though. My family really enjoyed it
Aileen, us1 night family trip
Exceptional 10.0
Amazing service! Safe transportation!
Bianca, us1 night family trip
Exceptional 10.0
Convenient, reasonably safe to walk around in the daytime, and very short drive to the airport, which is why we stayed there.
us1 night family trip
Exceptional 10.0
Not here long enough to explore...................
us1 night family trip
Very good 8.0
The hotel is in a safe area and close to restaurants, malls amd the airport. Good place to stay!
Eddie, us1 night family trip
Good 6.0
Not the quietest
The hotel is nice and modern. I happen to be there during a wedding, so the music was playing until 1am. I also think many rooms (including the one I stayed at) are exposed to the noises of the common eating area. I could hear people dropping their cutlery and I was on the fourth floor. In all it's a nice hotel, but if you want a quieter stay, you might want to look elsewhere.
Cameron, ca1 night trip
Exceptional 10.0
Overall an excellent choice. Just to say the walls doesn't block enough the other guest noise.
Ruben, us1 night business trip
Poor 2.0
The hotel is beautiful and the rooms are great. Unfortunately, we were there to rest and couldn’t because of the parties that were taking place. We were given a room where we could hear the music too loud till 1:00 AM and then the guests came in too loud on the halls. The guy at the front desk told me next time I need to call and ask for another room. I think they should place the people strategically since the beginning, common sense!!
Maria, us1 night romance trip
Exceptional 10.0
Just one day at nigth was noisy brcause they have a party in a room
Veronica, mx3 night business trip

Hilton Garden Inn Guatemala City