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Chalet Ivy Jozankei

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Front of property
Corner Suite | View from room
Premium Suite, 2 Bedrooms | View from room
Deluxe Corner Suite | Living area | LED TV
Deluxe Suite | View from room

Overview of Chalet Ivy Jozankei

VIP Access

Chalet Ivy Jozankei

3.5 star property
3.5-star ryokan in Jozankei with spa and restaurant

10.0/10 Exceptional

22 verified guest reviews

Property highlights

  • Onsen
  • Free breakfast
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
3-231 Jozankei Onsen Higashi, Mimamiku, Sapporo, Hokkaido, 061-2302
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Hot springs
  • 24-hour fitness centre
  • Sauna
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Front desk safe
  • Water dispenser
Feel at home
  • Children stay free
  • Separate bath and shower
  • Living room
  • Television
  • Garden
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Jozankei
  • Jozankei Hot Spring - 1 min drive
  • Makomanai Sekisui Heim Ice Arena - 18 min drive
  • Nakajima Park - 21 min drive
  • Tanukikoji Shopping Street - 22 min drive
  • Nijo Market - 24 min drive
  • Sapporo Clock Tower - 23 min drive
  • Sapporo TV Tower - 24 min drive
  • Hokkaido University - 25 min drive

Getting around

  • Sapporo (OKD-Okadama) - 66 min drive
  • New Chitose Airport (CTS) - 80 min drive
  • Soen Station - 24 min drive
  • Naebo Station - 25 min drive
  • Shiroishi Station - 26 min drive


  • ラーメン山岡家藤野店 - 9 min drive
  • 雨ノ日と雪ノ日 - 13 min walk
  • 坂ノ上の最中 - 8 min walk
  • J glacee - 6 min walk
  • お茶処 ひだまり - 5 min walk

About this property

Chalet Ivy Jozankei

Enjoy your visit to Sapporo with a stay at Chalet Ivy Jozankei. You can visit the spa to indulge in massages, body treatments or aromatherapy, and Japanese cuisine is served at ZUI(ズイ), which is open for breakfast and dinner. A bar/lounge, a 24-hour fitness centre and a sauna are other highlights.


Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 26 rooms


  • Check-in time from 3:00 PM until 8:00 PM
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • The full-service spa will be closed on March 3-9, 15, 16, 20, 23, 28 and 29, 2023.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site
  • On-site parking includes off-street options

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free Japanese breakfast each morning 7:00 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Hot springs
  • Ski lifts nearby


  • 24-hour front desk
  • Free newspapers in reception
  • Luggage storage


  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness centre
  • Full-service spa
  • Sauna


  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Bathroom emergency pull cord


  • Chinese (Mandarin)
  • English
  • Japanese

Room amenities

Be entertained

  • 49-inch LED TV

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Free stocked minibar
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout curtains
  • Free extra futon
  • Bed sheets provided

Freshen up

  • Spring water bath
  • Separate bath and shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Free international and long-distance calls
  • Electrical adapters/chargers

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • LED light bulbs
  • Recycling

Special features


Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). The ryokan bathing area is open 24 hours a day. There are hot springs on site.


ZUI(ズイ) – This fine-dining restaurant specialises in Japanese cuisine and serves breakfast and dinner. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from April 4 2023 to April 5 2023 (dates subject to change):
  • Spa

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan) guidelines.


<p>The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. </p> <p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.</p> <p>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards and cash.</p>
Property Registration Number 北海道指令札保環許可(旅)第25

Also known as

Chalet Ivy Jozankei Ryokan
Chalet Ivy Jozankei Sapporo
Chalet Ivy Jozankei Ryokan Sapporo

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Chalet Ivy Jozankei?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Chalet Ivy Jozankei?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Chalet Ivy Jozankei?
Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Chalet Ivy Jozankei?
You can check in from 3:00 PM - 8:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Chalet Ivy Jozankei and nearby?
Have fun with nearby winter activities such as skiing. Additional recreation on-site includes hot springs. Indulge in a treatment at the spa and enjoy other amenities such as a 24-hour fitness centre and a sauna. Chalet Ivy Jozankei also has a garden.
Are there restaurants at or near Chalet Ivy Jozankei?
Yes, ZUI(ズイ) offers Japanese cuisine.
Does Chalet Ivy Jozankei have rooms with private hot tubs?
Yes, each room has a spring water bath.
What's the area around Chalet Ivy Jozankei like?
Chalet Ivy Jozankei is a short 4-minute walk from Jozankei Hot Spring and 8 minutes' walk from Jozankei Futami Park.







Staff & service




Property conditions & facilities




10/10 Exceptional

elyse, 2-night trip
Verified guest review

10/10 Exceptional

Miyoung, 2-night trip
Verified guest review

10/10 Exceptional

CHING TING, 1-night trip
Verified guest review

10/10 Exceptional

Ricky, 2-night trip
Verified guest review

10/10 Exceptional

JUYOUNG, 1-night trip
Verified guest review

10/10 Exceptional

Sook, 1-night trip
Verified guest review

10/10 Exceptional

YEONCHAE, 1-night trip
Verified guest review

10/10 Exceptional

Jiayi, 1-night trip
Verified guest review

10/10 Exceptional

Super clean !staff are all trained and speaks well English! What a good experience! Amenities are excellent and excellent hospitality
Verified Expedia guest review

10/10 Exceptional

SEUNG HWA, 1-night trip
Verified guest review