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Casa De Palmas, Trademark Collection by Wyndham

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Outdoor pool
Outdoor pool
Outdoor pool
Outdoor pool
View from room

Overview of Casa De Palmas, Trademark Collection by Wyndham

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Casa De Palmas, Trademark Collection by Wyndham

3.5 star property
3.5-star hotel in McAllen with outdoor pool and restaurant

8.4/10 Very good

1,003 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
101 N Main St, McAllen, TX, 78501

Room options

About this area

What's nearby

  • Heart of McAllen
  • La Plaza Mall - 6 min drive
  • McAllen Convention Center - 5 min drive

Getting around

  • McAllen, TX (MFE-Miller Intl.) - 7 min drive
  • Reynosa, Tamaulipas (REX-General Lucio Blanco Intl.) - 41 min drive
  • Free airport shuttle
  • Free local area shuttle

Restaurants

  • House Wine & Bistro - 4 min walk
  • The Patio on Guerra - 7 min walk
  • The Flying Walrus - 8 min walk
  • Mama's Pizzeria - 9 min walk
  • Lotus Inn Chinese Restaurant - 18 min walk

About this property

Casa De Palmas, Trademark Collection by Wyndham

Casa De Palmas, Trademark Collection by Wyndham is only 2.1 mi (3.4 km) from the airport and offers a free shuttle (available 24 hours). After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a poolside bar, a 24-hour fitness centre and a fitness centre. Fellow travellers say great things about the helpful staff and restaurant.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Count on Us (Wyndham)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property for guests who have not received COVID-19 vaccination
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 165 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until anytime
  • Express check-in/out available
  • Minimum check-in age – 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle on request (available 24 hours a day)*

Off-site

  • Free area shuttle within 3 miles

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free local shuttle

What to do

  • Golfing nearby

Working away

  • 24-hour business centre
  • 8 meeting rooms
  • Conference space (280 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1918
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • 24-hour fitness centre
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch Smart TV
  • Premium cable channels
  • Netflix
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Mini fridge
  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Cantina Lomax – This lobby lounge specialises in American cuisine and serves breakfast, lunch and dinner. Open daily.

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas for unvaccinated guests.

Contactless check-out is available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Casa McAllen
Casa Palmas Renaissance
Casa Palmas Renaissance Hotel
Casa Palmas Renaissance McAllen
Casa Palmas Renaissance McAllen Hotel
Casa Renaissance
McAllen Renaissance Hotel
Renaissance Casa
Renaissance Hotel McAllen
Renaissance McAllen
Casa De Palmas Renaissance McAllen Hotel
Casa De Palmas, Trademark Collection by Wyndham Hotel
Casa De Palmas, Trademark Collection by Wyndham McAllen
Casa De Palmas, Trademark Collection by Wyndham Hotel McAllen
Casa De Palmas, Trademark Collection by Wyndham Hotel
Casa De Palmas, Trademark Collection by Wyndham McAllen
Casa De Palmas, Trademark Collection by Wyndham Hotel McAllen

Frequently asked questions

Does Casa De Palmas, Trademark Collection by Wyndham offer free cancellation for a full refund?
Yes, Casa De Palmas, Trademark Collection by Wyndham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Casa De Palmas, Trademark Collection by Wyndham?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Casa De Palmas, Trademark Collection by Wyndham?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Casa De Palmas, Trademark Collection by Wyndham?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Casa De Palmas, Trademark Collection by Wyndham?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
Is an airport shuttle service offered by Casa De Palmas, Trademark Collection by Wyndham?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Casa De Palmas, Trademark Collection by Wyndham?
You can check in from 4:00 PM - anytime. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at Casa De Palmas, Trademark Collection by Wyndham and nearby?
Casa De Palmas, Trademark Collection by Wyndham has an outdoor pool and a 24-hour fitness centre, as well as a garden.
Are there restaurants at or near Casa De Palmas, Trademark Collection by Wyndham?
Yes, there's an on-site restaurant that offers American cuisine. Nearby restaurants include House Wine & Bistro (4-min walk), The Patio on Guerra (7-min walk) and The Flying Walrus (8-min walk).
What's the area around Casa De Palmas, Trademark Collection by Wyndham like?
Casa De Palmas, Trademark Collection by Wyndham is a short 7-minute drive from McAllen, TX (MFE-Miller Intl.) and 4 minutes' walk from 17th Street Entertainment District. Travellers say that this hotel is in a good location.

Overall score and ratings

8.4

Very good

8.7/10

Cleanliness

8.7/10

Staff & service

8.1/10

Amenities

8.3/10

Property conditions & facilities

7.8/10

Eco-friendliness

2/10 Poor

AC didn’t work!
Horrible experience and service. Listen to the reviews and don’t stay here. The room was so hot. The hotel had the heater on and it was only 65 outside and you couldn’t switch your room to the AC because “it was an old building” the rooms were 74 and we like to sleep in the cold. They also put us near the sewage room and our room stunk and it was coming out of our bathroom pipes! The refrigerator also didn’t work. I feel like i was staying at motel 6. Just horrible
Krystal, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gracie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

McAllen Frame Of Mind
Nice hotel near downtown McAllen, which was nice.
Jeff, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Iris, 1-night trip
Verified Hotels.com guest review

6/10 Good

DIANA, 1-night trip
Verified Hotels.com guest review

6/10 Good

DAVID, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Leonardo, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Michael, 1-night trip
Verified Expedia guest review

8/10 Very good

This property is a beautiful old hotel. It is comfortable. But it needs excessive maintenance. The food credit is not accepted for all meals. Room 163 was stinky because of poor draining sinks. This was resolved. The bar personnel are great; especially Hebert and Chris. The food selection, though limited is good.
MITCH, 2-night business trip
Verified Expedia guest review

8/10 Very good

Rooms are decent price and the location is good.
Victor, 1-night romance trip
Verified Expedia guest review