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All properties in Cairns, Cairns, Queensland, Australia

Crystalbrook Bailey

Luxury hotel with outdoor pool, near Cairns Esplanade

  • Free WiFi
From
S$219

Image gallery

  • Pool
  • Pool
  • Poolside Bar
  • Pool
  • Pool
Pool. Image 1 of 117.
1 / 117Pool
9.4.Exceptional.
  • Exceptional Service for an unforgettable 5 day trip. The staff are the difference! They…

    Apr 1, 2021

  • The rooms were beautifully appointed, clean and a pleasure to stay in. Will definitely…

    Mar 18, 2021

See all 112 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Safe
Shopping
  • Free WiFi
  • Parking available
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 217 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • 24-hour fitness center
  • Valet parking

For families

  • Television
  • Free toiletries
  • Daily housekeeping
  • Iron/ironing board
  • Hair dryer
  • Espresso maker

What’s around

  • In Cairns Central Business District
  • Cairns Esplanade - 7 min walk
  • Cairns Marlin Marina - 10 min walk
  • Reef Fleet Terminal - 10 min walk
  • Cairns Central Shopping Centre - 10 min walk
  • Cairns Convention Centre - 14 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Urban Queen
  • Urban Master
  • Family Urban
  • Urban King
  • One Bedroom Residence
  • Two Bedroom Residence
  • Three Bedroom Residence
  • Urban Twin

Location

  • In Cairns Central Business District
  • Cairns Esplanade - 7 min walk
  • Cairns Marlin Marina - 10 min walk

What’s around

Landmarks

  • In Cairns Central Business District
  • Cairns Esplanade - 7 min walk
  • Cairns Marlin Marina - 10 min walk
  • Reef Fleet Terminal - 10 min walk
  • Cairns Central Shopping Centre - 10 min walk
  • Cairns Convention Centre - 14 min walk
  • Cairns Night Markets - 2 min walk
  • Kick Contemporary Arts - 2 min walk
  • Jute Theatre - 2 min walk
  • Center of Contemporary Arts - 3 min walk
  • The Cultural Place - 3 min walk

Getting around

  • Cairns Intl. Airport (CNS) - 10 min drive
  • Cairns Station - 12 min walk
  • Freshwater Station - 15 min drive
  • Redlynch Station - 17 min drive

At a glance

Hotel size

  • This hotel has 217 rooms

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is 11:00 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (AUD 12 per day)
  • Onsite valet parking (AUD 22 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge

Things to do

  • Outdoor pool
  • 24-hour fitness facilities

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Elevator

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • First-run movies
  • Netflix
  • Digital TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

CC's Bar & Grill - This steakhouse serves dinner only. Guests can enjoy drinks at the bar.

Small print

Also known as

  • Crystalbrook Bailey Hotel
  • Crystalbrook Bailey Cairns
  • Crystalbrook Bailey Hotel Cairns
  • Bailey a Crystalbrook Collection Hotel
  • Bailey a Crystalbrook Collection Hotel Residence

Optional extras

Credit card charges are subject to an extra charge of 1 percent

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs AUD 12 per day

Valet parking costs AUD 22 per day

Policies

Only registered guests are allowed in the guestrooms.

Pool access available from 6:00 AM to 9:00 PM.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Parking height restrictions apply.

Guests must contact this property in advance to reserve cribs/infant beds. Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property accepts credit cards and debit cards. Cash is not accepted. 

Mandatory fees

Deposit: AUD 75 per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Crystalbrook Bailey does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes. Self parking costs AUD 12 per day. Valet parking costs AUD 22 per day. Parking spots may be limited.
  • Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 9:00 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, CC's Bar & Grill. Nearby restaurants include Oasis Kebab (3-min walk), Grill'd (3-min walk), and Perrotta's at the Gallery (4-min walk).
  • No, this hotel doesn't have a casino, but Reef Hotel Casino (9-min walk) and Cazalys Cairns (5-min drive) are both nearby.
  • Crystalbrook Bailey has an outdoor pool and a 24-hour fitness center.
9.4.Exceptional.
  • 10.0.Exceptional

    Joe ad pam

    Baileys is very central to the city centre and the rooms were great.A very modern hotel and covd safe

    Pam, 1 night trip with friends, Mar 17, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Almost brand new apartments

    Very

    1 night trip, Mar 13, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    City stay in cairns

    Room were lovely and clean and new,but a little too small.being a new hotel in a warm climate you would think the swimming pool would have be bigger,it was pretty pathetic actually.

    Sonia, 4 night trip, Mar 12, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice hotel just a shame that the bars and restaurants werent open it would have made such a difference

    Rianna, 4 night trip, Feb 27, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Awesome

    Fabulously clean and spacious room, loved it

    Ben, 1 night trip, Feb 7, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    I liked the decor. I thought the staff were friendly. The hotel was close to the lagoon, night markets and shops.

    Burtom, 3 night trip, Jan 14, 2021

    Verified Wotif guest review

  • 10.0.Exceptional

    Excellent service and Facilities

    Mary, 1 night family trip, Jan 8, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Good location, needed more towels

    Mike, 2 night business trip, Jan 7, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Best hotel with good customers service, understanding and helpful. If I could rate it up to 100 I would but let me stick with 10/10

    2 night family trip, Dec 31, 2020

    Verified Expedia guest review

  • 6.0.Good

    There were no shower caps and plastic bags for pads. There was not enough towels in the room and some towels were torn.The TV was not user friendly.could not use Netflix or utube as it kept bouncing back.For a 5 star hotel I was disappointed.

    1 night romance trip, Dec 30, 2020

    Verified Wotif guest review

See all 112 reviews