Front desk staff was great. Room was not made up when we checked in. Dirty towels, dirty sink, dirty kitchen sink, dirty fridge with spilled drink, couch pillows on the floor. Beds were made. Trash removed but no trash bags. They changed our room. 2nd room was made nice but shower was mildewed and a little gross. All the hallways (1st room was on 2nd floor, 2nd room was on 3rd floor) were very filthy… not vacuumed in days/weeks? All in all, the price paid was not reflected in the quality received. Just plain dirty. I will not return.