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All properties in Acapulco, Guerrero, Mexico
1 room, 2 adults

Hotel Elcano

3.5-star3.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Children's pool
  • Free WiFi
Av del parque y las palmas S/N, Acapulco, GRO, 39690, Mexico

3.5-star beachfront hotel with outdoor pool, near Condesa Beach
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Children's pool
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • Great place. Loacatiin is good. The restaurant was nice. Good food reasonable prices.…Jan 18, 2021
  • Lobby employees lack training. It takes forever to check in . They do not basic stuff,…Nov 8, 2020

Hotel Elcano

More Info: 6823 2342

from S$70
  • Studio, 1 King Bed
  • Standard Room, 2 Queen Beds

What’s around Hotel Elcano

Landmarks

  • In Costera Acapulco
  • Condesa Beach - 12 min walk
  • Icacos Beach - 1 min walk
  • El Rollo Acapulco - 11 min walk
  • Diana the Huntress - 23 min walk
  • Gran Plaza Shopping Mall - 36 min walk
  • Acapulco Golf Club - 1 min walk
  • Acapulco Convention Center - 8 min walk

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 30 min drive

At a glance

Key facts

Hotel size

  • This hotel has 180 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Onsite parking limited

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast on weekends (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Free beach cabanas
  • Beach sun loungers
  • Outdoor pool
  • Children's pool
  • Volleyball on site
  • Golfing nearby
  • Surfing/boogie boarding nearby
  • Beach towels
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • 25-inch TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Bambuco - This poolside restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Hotel Elcano’s small print

Also known as

  • Elcano Acapulco
  • Elcano Hotel
  • Hotel Elcano
  • Hotel Elcano Acapulco
  • Elcano Hotel Acapulco
  • Elcano Resort Acapulco
  • Hotel Elcano Hotel
  • Hotel Elcano Acapulco
  • Hotel Elcano Hotel Acapulco

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Guests are provided with hand sanitizer.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: MXN 1000 per stay

Optional extras

Buffet breakfast is offered for an extra charge of MXN 255 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Elcano

  • Does Hotel Elcano offer free cancellation for a full refund?
    Yes, Hotel Elcano does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Hotel Elcano currently open?
    The property is closed between April 04 and April 30.
  • What are the cleanliness and hygiene measures currently in place at Hotel Elcano?
    This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Elcano?
    Yes, there's free self parking. Parking spots may be limited.
  • Is there a pool at Hotel Elcano?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Hotel Elcano?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hotel Elcano?
    You can check in from 3 PM - midnight. Check-out time is noon.
  • Are there restaurants at or near Hotel Elcano?
    Yes, Bambuco offers alfresco dining. Nearby restaurants include El Coctelito de Katan (3-min walk), La Playita Santa Lucia (4-min walk), and El Cabrito (9-min walk).
  • What is there to do at Hotel Elcano and nearby?
    Have fun with nearby activities such as boogie boarding and practice your swing at the nearby golf course. Additional recreation onsite includes volleyball. Hotel Elcano also has an outdoor pool.

Recent reviews

Very good 8.2 From 236 reviews

Very good 8.0
Great service ,clean place with good stuff i really enjoyed it .
us1 night family trip
Exceptional 10.0
This was a great hotel! We had a wonderful stay. Pros: -beautiful pool overlooking the beach, extremely clean. Part of the pool is divided as a shallow pool which is nice for sun bathing or very younger kids. -good restaurant on site, also with beachfront tables. We had both breakfast and lunch there; both good. Didn't try the buffet though. -nice little cafe to buy coffee, snacks, etc. as well -entire property very clean; staff out constantly cleaning, sweeping, mopping. Bar service at pool. -all staff members we encountered were very pleasant and polite -big balconies all have full front ocean views -palapas/ beach umbrellas and chairs included for free -lifeguard service on beach seemed very attentive -beach very clean as well, lifeguard even raked the sand. No litter at all on the beach and ocean water was crystal clear. -rooms clean and comfortable, nice classic decor Cons: -a bit older property, but still very well kept up and the blue/white mediterranean type decor made it look more classic styled and not "old" -the hot water in our shower could be a little tempermental but wasn't a big deal at most times -location is slightly farther from the main "action" of the strip but still walkable and plenty of things around. We had a car but taxis seemed plentiful as well. I would definitely recommend this hotel. For the price it was an excellent deal. We were not there during a busy time; pool could maybe become crowded if it were a busy season but for us it was great.
KKR, us3 night family trip
Exceptional 10.0
Great views. Spotlessly clean. Friendly staff. Location. Large rooms.
ca5 night romance trip
Exceptional 10.0
Es un hotel ya viejito, pero la limpieza de todo el hotel es evidente. El super servicio en todo momento, los precios justos, la alberca de un tamaño pequeño, pero excelente diseño. La playa muy bien,el servicio en la playa excelente. El buffet de desayuno variado y cada dia diferente, la comida rica. Las porciones de la comida son pequeñas (sobre todo los cocteles y ceviches), pero de buen sazon. Quedamos felices e invitados a volver pronto.
Utz, us3 night family trip
Exceptional 10.0
Nice hotel
I loved it. It is one of my favourite hotels in Acapulco. It is even possible and nice to swim in the beach
NIDIA, gb1 night family trip
Exceptional 10.0
Best deal hotel on the Costera!! Highly recommend
Great Acapulco hotel with character. Excellent longtime staff who will make you stay even better. Best value on the costera!! Clean and fresh just as it has been for the past 25 years!!
William, ca1 night trip
Exceptional 10.0
Exceptional and friendly service which had not changed over many years. Wonderful location in the heart of everything.
us1 night family trip
Exceptional 10.0
Great hotel. Clean and very good staff service. You can walk right into the beach. The hotel DOES have a reception/front desk.
ViajeroNJ, us2 night trip
Very good 8.0
The majority of the staff were super friendly, especially during breakfast. Some waiters were very attentive and had the best service. The only downside was the WiFi signal was weak and had bad reception. Also, one of the sink knobs was a bit hard to twist and the water won’t stop running. Other than that, I’m very pleased with the hotel.
us3 night trip
Fair 4.0
Cleanliness was the main concern, staff is rude, food is bad, beach is dirty.
us3 night family trip

Hotel Elcano