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All properties in Guayaquil, Guayas, Ecuador

Grand Hotel Guayaquil, Ascend Hotel Collection

4-star hotel with outdoor pool, near Malecon 2000

  • Free buffet breakfast and free WiFi in lobby
From
S$81

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

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Boyaca 1615, Guayaquil, Guayas, Ecuador
9.0.Superb.
  • Awesome location, clean and spacious room, good breakfast, smooth checkin, nice pool and…

    Aug 25, 2021

  • Service and food exceeded expectations

    Aug 12, 2021

See all 183 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Choice), Safe Travels (WTTC - Global), and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Convenient
Dining options
Shopping
  • Free WiFi
  • Parking available
  • Pool
  • Airport transfer
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 181 smoke-free guestrooms
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Free airport pick-up

For families

  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Free toiletries
  • Garden

What’s around

  • In Downtown Guayaquil
  • Malecon 2000 - 7 min walk
  • Malecon Mall - 11 min walk
  • Chocolate Museum - 15 min walk
  • Artisan Market - 16 min walk
  • San Marino Mall - 2.5 mi / 4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 2 Double Beds, Non Smoking
  • Standard Room, 2 Double Beds, Non Smoking
  • Standard Room, Multiple Beds, Non Smoking
  • Standard Room, 1 Queen Bed, Non Smoking
  • Standard Suite, 1 King Bed, Non Smoking
  • Deluxe Room, 1 Queen Bed, Non Smoking

What’s around

Landmarks

  • In Downtown Guayaquil
  • Malecon 2000 - 7 min walk
  • Malecon Mall - 11 min walk
  • Chocolate Museum - 15 min walk
  • Artisan Market - 16 min walk
  • San Marino Mall - 2.5 mi / 4 km
  • Caraguay Market - 2.5 mi / 4 km
  • Guayaquil Convention Center - 3 mi / 4.8 km
  • Mall del Sol Commercial Center - 4 mi / 6.4 km
  • U.S. Consulate General - 4.8 mi / 7.8 km

Getting around

  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 10 min drive
  • Duran Train Station - 11 min drive
  • Free airport pick-up
map
See on map
Boyaca 1615, Guayaquil, Guayas, Ecuador

At a glance

Hotel size

  • This hotel has 181 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transfers

  • Free airport pickup (available 24 hours)*

Parking

  • Covered onsite valet parking (USD 8 per day)
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 492 ft (USD 8 per day)

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café

Things to do

  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Arcade/game room
  • Billiards or pool table

Working away

  • Business center
  • Number of meeting rooms - 7
  • Conference space
  • Conference space size (feet) - 9149
  • Conference space size (meters) - 850
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1976
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Closed captioned TV
  • Grab bar - in bathtub
  • Grab bar - in shower
  • Accessible bathtub
  • Visual fire alarm

Languages Spoken

  • English
  • Italian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

La pepa de oro - This family restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

La Tortuga - This bar specializes in international cuisine and serves dinner only. Open daily.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of USD 25 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 25 (subject to availability)

ParkingPay at property

  • Covered valet parking costs USD 8 per day
  • Parking is available nearby and costs USD 8 per day (492 ft away; open 24 hours)
  • Parking height restrictions apply

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 8:00 AM to 8:00 PM
  • Guests must contact this property in advance to reserve access to the heated pool

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

  • Grand Hotel Guayaquil
  • Grand Guayaquil
  • Guayaquil, Ascend Collection
  • Grand Hotel Guayaquil, Ascend Hotel Collection Hotel
  • Grand Hotel Guayaquil an Ascend Hotel Collection Member
  • Grand Hotel Guayaquil, Ascend Hotel Collection Guayaquil
  • Grand Hotel Guayaquil, Ascend Hotel Collection Hotel Guayaquil

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Grand Hotel Guayaquil, Ascend Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs USD 8 per day.
  • Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - anytime. There's a charge of USD 25 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 25 (subject to availability). Contactless check-in and check-out are available.
  • Yes, La pepa de oro offers international cuisine. Nearby restaurants include La Canoa (3-min walk), El Fortin (4-min walk), and Las 3 Canastas (5-min walk).
  • Yes, a free shuttle from the airport is available.
  • Grand Hotel Guayaquil, Ascend Hotel Collection has an outdoor pool and a fitness center, as well as an arcade and a garden.
9.0.Superb.
  • 10.0.Exceptional

    Excellent stay, I would recommend it very much.

    Great Stay, awsome hotel, nice pool, staff was so helpful, I would return to this hotel everytime I'm in Guayquil.

    Edgar, 2 night family trip, Jun 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful hotel located in the heart of Guayaquil. All of the staff were helpful and kind.

    1 night family trip, Jun 14, 2021

    Verified Expedia guest review

  • 8.0.Very good

    The employees make the difference.

    Long story short... 1) This hotel is NOT pet friendly...yet. Urgently Needs a area for pets to relive themselves inside the property or a park nearby. 2) Thankfully, employees like Renato at the front desk was able to take care of the situation...efficiently. I didn’t even ask for help and the young man knew that something wasn’t right. High value employee.

    Marco, 1 night business trip, May 26, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    I felt completely disappointed after my stay at the hotel. Basically I liked nothing about this hotel. Probably the hotel’s location is the only plus I can point out. The hotel is located in the city center (pretty safe area) right next to the old temple, there are a lot of shops and dining options around. The hotel is pretty secure, and the security guards who work outside always were nice and friendly to me. Who was not nice and friendly were the front desk staff. Some of them were rude and mean (especially when I asked for a late check-out, a lady said NO right away and disconnected my call), and some of them simply did not care and were absolutely unhelpful (they could not even recommend me a clinic where I could get a COVID test for my flight). Anyway, I believe that the entire front desk staff needs to be fired and exchanged for nicer and more professional people. The hotel’s building in the inside looked pretty basic, but, as a plus, it was very very clean. I did not like the small and slow elevators, they barely fit 2 people with 2 big pieces of luggage. The hotel has an indoor relaxing area with a swimming pool in a courtyard. It looks pretty, but at the same time the swimming pool is small, and because this relaxing area is generally not super big, it is noisy there because of the hotel’s visitors. The room I got was big, but it looked super standard and kind of crappy like a motel room (and I booked one of the best room type the hotel has – a Deluxe Room).

    3 night romance trip, May 5, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Once we got there, it was great!

    It was a great stay -- again, once we got there. Our flight landed at GYE at around 11:30 PM, and we cleared customs about an hour later. Despite telling them twice that we had over 10 bags to transport to the hotel with us, they were 1) not there when we went outside to meet them, and 2) only one taxi showed up! He explained that the van was down and that another taxi was coming, but I am not sure that he was telling the truth, because he had to hail another taxi to take the rest of our luggage 00 and me -- to the hotel. It was very unsettling to have the hassle of customs finished (and it WAS a hassle) and get outside the airport and find NOBODY there. We waited over 20 minutes, frantically trying to contact the hotel and failing to do so, until one guy in a taxi shows up. Once we got to the hotel, it was great, just as it was when we stayed there in 2019. We were permitted to stow our 10 large pieces of luggage downstairs, and retrieved them the next day with no problem, and the hotel staff was great and the breakfast was superb, as always. Sure wish they were better at airport-to-hotel transportation, though.

    Wally, 1 night trip, May 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Perfect stay & an awesome place to restart travel

    It was our first time in Guayaquil and I couldn't have asked for a better stay. Our flight arrived after midnight and was even delayed, but a representative from the hotel was still right outside the airport exit with a sign with our name. The staff was very responsive to our questions via email before booking and incredibly helpful during the stay. The staff takes sanitation and cleanliness more seriously than any place I have seen since the pandemic began. Even the buffet breakfast was well-thought out. The bartop and tables were well-spaced and signs noted to maintain distance between parties. Table mats were set and individually packaged flatware were set with tongs. A single staff member served your food and made plates for you and it was still a buffet experience while also remaining contactless. We had dinner at the hotel restaurant and the menu was available via a QR code instead of physical menus. We were offered the option to take our food to our rooms for further distancing, but opted for the views from the dining room. The chef sent out small plates while we waited and made us feel welcome and comfortable. The food was impeccable for both the included breakfast and for dinner. Staff were regularly sanitizing all shared spaces on the terrace, pool, dining areas and elevators which put us both at ease. 10/10 would recommend and hope to revisit

    Brandi, 2 night trip, Apr 8, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Great service

    This is the second time i stayed here .great service like always. The bed need to be change to something more comfortable. This is not a 5* hotel mattress

    hugo, 3 night business trip, Mar 31, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    very friendly and helpful staff. This was my second time and I would stay there again.

    1 night romance trip, Mar 31, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The scenery was the best in the pool area. The restaurant was delicious with Guaquil typical foods and very reasonable price. Perfection location. Beds and pillows were very comfortable.

    3 night family trip, Mar 19, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    I like that the staff was very helpful and accommodating, with ability to speak English for those of us with limited Spanish.

    1 night family trip, Mar 17, 2021

    Verified Expedia guest review

See all 183 reviews