Guests
All properties in Agadir, Souss-Massa, Morocco

Kenzi Europa

4-star hotel with full-service spa, connected to a shopping center, near Agadir Beach

  • Free buffet breakfast, free WiFi, and free parking
From
S$83

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

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  • Kenzi Europa
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Kenzi Europa. Image 1 of 39.
1 / 39Kenzi Europa
Boulevard 20 Aout B P 808, Agadir, 80000, Morocco
7.6.Good.
  • Initially the room they assigned was not the best. They had ro change it to a “better”…

    Mar 18, 2022

  • Dear Sir or Madam, I wanted to just say thank you to everyone in Kenzi Europa Agadir.…

    Oct 1, 2021

See all 442 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) and SGS (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Shopping
Safe
Convenient
Dining options
  • Free breakfast
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Gym

Property highlights

Main amenities

  • 236 guestrooms
  • Daily housekeeping
  • Private beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools and 2 spa tubs

For families

  • Free cribs/infant beds
  • Children's pool
  • Children's club
  • Playground on site
  • Babysitting or childcare (free)
  • Children's club (free)

What’s around

  • In Agadir City Center
  • Agadir Beach - 5 min walk
  • Agadir Marina - 22 min walk
  • Vallee de Oiseaux - 5 min walk
  • Shems Casino - 7 min walk
  • Agadir Open Air Theatre - 9 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Single Room
  • Standard Double or Twin Room

What’s around

Landmarks

  • In Agadir City Center
  • Agadir Beach - 5 min walk
  • Agadir Marina - 22 min walk
  • Vallee de Oiseaux - 5 min walk
  • Shems Casino - 7 min walk
  • Agadir Open Air Theatre - 9 min walk
  • Stade Al Inbiaate - 10 min walk
  • Musee du Patrimoine Amazigh - 10 min walk
  • Club Royal de Tennis - 12 min walk
  • Royal Palace - 14 min walk
  • Synagogue - 14 min walk

Getting around

  • Al Massira Airport (AGA) - 69 min drive
map
See on map
Boulevard 20 Aout B P 808, Agadir, 80000, Morocco

At a glance

Hotel size

  • This hotel has 236 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 2:00 PM

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Local laws may restrict unmarried guests from sharing a room

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Free babysitting
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (surcharge)

Food and drink

  • Free buffet breakfast daily
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/cafe
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Free beach cabanas
  • Beach sun loungers
  • Number of outdoor pools - 2
  • Children's pool
  • 24-hour fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Number of spa tubs - 2
  • Basketball on site
  • Playground on site
  • Racquetball/squash on site
  • Volleyball on site
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Scooter/moped rentals nearby
  • Free water park access
  • Beach umbrellas
  • Waterslide
  • Fitness facilities
  • Tennis on site
  • Steam room
  • Beach towels
  • Free pool cabanas
  • Health club
  • Sauna
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table

Working away

  • Business center
  • Number of meeting rooms - 1
  • Conference space
  • Conference space size (feet) - 732
  • Conference space size (meters) - 68
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Year Built - 1978
  • Elevator
  • ATM/banking
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Wheelchair accessible
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

Languages Spoken

  • Arabic
  • English
  • French
  • German
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar

Sleep well

  • Turndown service
  • Premium bedding

Things to enjoy

  • In-room massage available
  • Balcony

Freshen up

  • Deep soaking bathtub
  • Hair dryer

Be entertained

  • LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Special features

All inclusive

All-inclusive room rates at Kenzi Europa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages
  • All buffet meals, snacks, and beverages included
  • 24-hour room service

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities
  • Fitness facilities
  • Soccer

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language

Entertainment
  • Access to onsite nightclubs
  • Onsite live performances
  • Theme parties

Not included
  • Gratuities

Spa

Kenzi Spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

Dining

The Valentino - Overlooking the pool and garden, this buffet restaurant specializes in international cuisine.

Moroccan - Overlooking the garden, this restaurant serves lunch and dinner.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis courts -
  • Sauna
  • Steam room
  • Tennis on site
  • Basketball on site
  • Playground on site
  • Racquetball/squash on site
  • Volleyball on site
  • Free water park access

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Scooter/moped rentals nearby

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A tax is imposed by the city: EUR 1.6 per person, per night

Optional extras

  • Safes in guestrooms can be used for EUR 2.5 per day

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Supervised childcare is available for an extra charge

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 18 years old are not allowed in the spa
  • Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global) and Intertek Cristal (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

  • Europa Kenzi
  • Kenzi Europa
  • Kenzi Europa Agadir
  • Kenzi Europa Hotel
  • Kenzi Europa Hotel Agadir
  • Kenzi Europa Hotel
  • Kenzi Europa Agadir
  • Kenzi Europa Hotel Agadir

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Kenzi Europa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

  • Yes, there's free self parking. Parking spots may be limited.

  • Yes, there are 2 outdoor pools and a children's pool.

  • Sorry, pets and service animals aren't allowed.

  • You can check in from 2:00 PM - midnight. Check-out time is 2:00 PM. Contactless check-in and check-out are available.

  • Yes, there are 2 onsite restaurants, featuring international cuisine and garden views. Nearby restaurants include English Pub (4-min walk), Le Jardin d'eau (5-min walk), and LE NIL (7-min walk).

  • No, this hotel doesn't have a casino, but Shems Casino (7-min walk) and Casino Le Mirage (16-min walk) are both nearby.

  • Have fun with onsite activities such as volleyball, and improve your game on the tennis courts. Additional recreation onsite includes basketball, racquetball/squash, and volleyball. Indulge in a treatment at the spa and soothe your senses in one of the 2 spa tubs. Kenzi Europa also has 2 outdoor pools, a 24-hour fitness center, and a sauna, as well as an arcade and a garden.
7.6.Good.
  • 4.0.Fair

    The place is old and runndown. They advertise of an AC in the room but claim it has no remote control to restrict you from using it to save elecricuty until you make a big deal of it and then the remote for the AC showes up! The bathroom in the room smells like sewage and water does not drain well. Trash xans are limited to one oer room (non in the bathroom) with NO plastic bags in it...The water is hard and tastes salty and irritated my skin, but this may be an Agadir issue not a hotel issue... The staff is strange and try to make up rules on the fly that were not in expedia nor communicated upfront ...for example they were trying to restrict my visitors from coming to ny room and were claiming that i can only meet visitors in the lobby; otgerwise, tgey will need to be considred as added occupants to the room and should pay to come to my room (even though they stayed in a different hotel and were planning to be at ny room briefly)!!! The best part of the included breakfast probably the coffe andbtge olives...the breakfast buffet can definitely use some improvements...

    9 night trip, Jun 11, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Awsome

    1 night family trip, May 27, 2021

    Verified Expedia guest review

  • 8.0.Very good

    I really liked the staff, they are very friendly. Also location was perfect, just a few minutes walk from the beach. Something I didn't like was the music they played al day long (from 10 a.m. till 6 p.m.) by the pool at a loud volume.

    7 night romance trip, Mar 7, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Brilliant Hotel

    This is a brilliant hotel. Food is nice and staff are very friendly and helpful.

    Mohammed, 4 night business trip, Feb 8, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    This hotel has gone down the drain, my 5th visit here and will be the last! I cannot believe this hotel is still open. Upon check in we were given a room which was not even for guests, it may have been where the staff sleep. There was no balcony but a small window even when we paid for a balcony room. The room was dirty and had no amenities such as fridge, towels, bin or soap. We asked for a room change and the receptionists were adamant that they had no more rooms even swearing on god. We didn't take no for an answer so they somehow found a room when none was available. This room was a little bit better but was still on the ground floor with a balcony door that opens up to nothing. It was dirty with spiders and ants. There was also no fridge, bin or amenities in the bathroom. Also, the pillow was so thin and rock hard. Went back to reception but they said come back the next day for a new room. The next day we went back but they said still no room available as all the rooms have already been given away. We gave up and accepted the room but asked for a kettle, tea cups and a fridge. The cleaning lady did a really good job in the bathroom. The fridge arrived 8 hours after requesting and the cups are still not here after 3 phone calls to room service. I went to reception and they said that they cannot do anything about it passing me on to the restaurant who passed me on to the bar. The bar could only let me take the wine glasses up to the room. Please avoid this hotel!

    3 night trip with friends, Feb 4, 2020

    Verified Ebookers guest review

  • 4.0.Fair

    AVOID!

    awful. Towels not washed properly and smelling. Smelly toilets and not cleaned properly with stained toilets. Very dirty pools and Not heated as advertised. Also not safe for children as pieces of glasses lying on the floor near pool and not cleaned.Only good thing is that it is close to the beach.

    Mohammad, 2 night family trip, Dec 25, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Front staff need to be replaced

    The stay was great except for the reception staff. They were not friendly and looked like they hate their job and would not be bothered. Every stay starts with a first impression and how reception staff make you feel welcome or not. Would not stay there for this reason.

    6 night trip, Dec 21, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The staff was great and helpful. I would definitely recommend and plan on staying there again ❤️

    2 night romance trip, Oct 5, 2019

    Verified Orbitz guest review

  • 6.0.Good

    We didn’t like the food, it was mediocre , the breakfast buffet has nothing special

    Abdel, 2 night family trip, Jun 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    NAIK TRUST

    Top hotel. Friendly clean & close to all attractions

    Khalil, 3 night business trip, May 4, 2019

    Verified Hotels.com guest review

See all 442 reviews