Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Acapulco, Guerrero, Mexico
1 room, 2 adults

Fiesta Americana Acapulco Villas

4-star4 stars
Great for families

Good to know

  • Supervised childcare/activities (free)
  • Beach property
  • Free WiFi
  • Beach towels
Av Costera Miguel Aleman 97, Acapulco, GRO, 39690, Mexico

Upscale beach resort with spa, near Diana Galleries Mall
  • Free WiFi
  • Great for families

    Good to know

    • Supervised childcare/activities (free)
    • Beach property
    • Free WiFi
    • Beach towels
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • Amazing people taking care of youJan 8, 2021
  • VERY GOOD SERVICE, VERY GOOD LOCATIONJan 6, 2021

Fiesta Americana Acapulco Villas

More Info: 6823 2342

from S$106
  • Suite, 3 Bedrooms
  • Deluxe Room
  • Villa Master Suite, Lock Off
  • Deluxe Room (Stand Alone)
  • Deluxe Room (Lock Off)
  • Villa Master Suite, Stand Alone

What’s around Fiesta Americana Acapulco Villas

Landmarks

  • In Costera Acapulco
  • Gran Plaza Shopping Mall - 22 min walk
  • Diana Galleries Mall - 11 min walk

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 32 min drive

At a glance

Key facts

Hotel size

  • This hotel has 324 rooms
  • This hotel is arranged over 19 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11:00 AM
  • Express check-out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Onsite self parking (USD 12 per night)

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 3 bars/lounges
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Deep soaking bathtub
  • Designer toiletries
Be entertained
  • 56-inch plasma TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Health club has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

Chulavista - This restaurant serves breakfast only.

Maima - This restaurant serves lunch only. Open daily.

Rosato Ristorante - This restaurant serves dinner only. Open daily.

Recreation

On Site

  • Fitness facilities
  • Health club

Nearby

  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Fiesta Americana Acapulco Villas’s small print

Also known as

  • Acapulco Fiesta Americana
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  • Fiesta Americana Hotel Acapulco
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Policies

Only registered guests are allowed in the guestrooms.

Guests under 12 years old are not allowed in the spa.

Onsite parties or group events are strictly prohibited.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of National Guidelines for reopening Tourism (Mexico) guidelines.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Self parking costs USD 12 per night

Buffet breakfast is offered for an extra charge of USD 17 for adults and USD 8.50 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Fiesta Americana Acapulco Villas

  • Does Fiesta Americana Acapulco Villas offer free cancellation for a full refund?
    Yes, Fiesta Americana Acapulco Villas does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Fiesta Americana Acapulco Villas?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Fiesta Americana Acapulco Villas?
    Yes. Self parking costs USD 12 per night.
  • Is there a pool at Fiesta Americana Acapulco Villas?
    Yes, there's an outdoor pool.
  • Are pets allowed at Fiesta Americana Acapulco Villas?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Fiesta Americana Acapulco Villas?
    You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Fiesta Americana Acapulco Villas?
    Yes, there are 3 onsite restaurants. Nearby restaurants include Tacos & Beer (5-min walk), Mr. Lalo's (8-min walk), and El Jaguar (10-min walk).
  • What is there to do near Fiesta Americana Acapulco Villas?
    Recommended spots to visit include Diana Galleries Mall (11-min walk) and Gran Plaza Shopping Mall (1.1 mi).

Recent reviews

Fabulous 8.6 From 840 reviews

Exceptional 10.0
Location, Excellent Service, Spa, Pool, Beach access
us3 night trip
Exceptional 10.0
Great place to bring family or friends
Great for the money
Melina, us2 night trip with friends
Poor 2.0
Awful Americana Acapulco
This hotel is in very poor condition we visited 15 years ago and it was good but they haven’t repaired anything since.The rooms were very old and didn’t have any amenities or coffee machine they only had one restaurant and this was only half open and the swimming pools were closed the hotel is in a dilapidated state and it’s not like one expects from Fiesta Americana Hotel chain.
Tim, gb1 night family trip
Good 6.0
El hotel bien, pero fui a trabajar y el ínternet era libre solo 24 hrs
Michel, us1 night business trip
Exceptional 10.0
Berry good hotel excellent breakfast restaurant is very good
Freddy, us1 night family trip
Exceptional 10.0
Relaxing.
This review is tough to do as we stayed here during the beginning of the virus craziness and the hotel was only at 20%. I will say Gerardo (front desk check in) and Isabel (pool server) were very nice and attentive to our needs. It was nice having the pool area and beach to our selves. At total rarity this time of year in Acapulco. The grounds were very clean and the staff in all areas were very nice and pleasant to be around. We will be coming back to a place that is warm and inviting.
Wesley, us2 night trip
Very good 8.0
The views from this hotel are amazing. One of the pools is under construction so we missed out on that one. We felt very safe. My son left his baseball cap behind and we recovered it in lost and found. Fresh clean sheets daily were a plus. We enjoyed the bar. My husband and i disliked and felt pressured by their Villa sales associates. Other than that awful experience everything was okay
us3 night family trip
Fair 4.0
Check in was a mess. First I check in. Then they wanted me to pay for 2 extra people, even do I call before I arrive at the hotel to informed then about having 2 extra people. The hotel said it was find since I paid for 2 rooms an each room was for 4 people it was 5 of us in the begining. It took up 30 min. To clear it up and it seems the receptionest just went to the back and came back an said it was find this time. Seems to fishy for me. But as far as the hotel it was great by the water and the pool was excellent the rooms where clean with a/c working. Mini fridge for your drinks.
JOEL, us1 night family trip
Fair 4.0
They closed the main pool for repairs which could have been done at a better time.
ca14 night family trip
Good 6.0
Stayed at this property twice in prior years without issue. This year the pool is being refurbished and no alternate accommodations were made available. The shower was antiquated with no pressure but plenty of cold water.
us6 night trip with friends

Fiesta Americana Acapulco Villas