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1 room, 2 adults

Congress Plaza Hotel - Chicago

3.5-star3.5 stars
Great for familiesThis property has good facilities for families.
520 South Michigan Avenue, Chicago, IL, 60605, United States of America

3.5-star hotel with 2 restaurants, near Columbia College Chicago
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 3,343 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Value
Fairly good value for money
Vibe
Decent vibe

Congress Plaza Hotel - Chicago

More Info: 6823 2342

from S$206
  • Standard Room, 1 King Bed, Lake View
  • Standard Room, 1 Queen Bed
  • Standard Suite, 1 King Bed, Lakeside
  • Standard Room, 1 King Bed
  • Standard Room, 2 Double Beds
  • Standard Room, 2 Double Beds, Lake View
  • Family Suite

What’s around Congress Plaza Hotel - Chicago

Top spots nearby

Recommended by this property

  • Auditorium Building and Theatre (1-minute walk)
  • Columbia College Chicago (1-minute walk)
  • Museum of Contemporary Photography (1-minute walk)
  • Fine Arts Building (2-minute walk)
  • Buckingham Fountain (3-minute walk)
  • Harold Washington Library Center (3-minute walk)
  • Millennium Park (8-minute walk)

Getting around

  • Chicago, IL (MDW-Midway Intl.) - 16 min drive
  • Chicago, IL (PWK-Chicago Executive) - 31 min drive
  • Chicago Van Buren Street Station - 2 min walk
  • Chicago Museum Campus-11th Street Station - 10 min walk
  • Millennium Station - 13 min walk
  • Harrison Station - 5 min walk
  • Harold Washington Library Station - 6 min walk
  • Jackson Station (Red Line) - 7 min walk

At a glance

Key facts

Hotel size

  • This hotel has 870 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Bicycle rentals nearby
  • Golfing nearby
  • Sailing nearby
  • Windsurfing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 50000
  • Conference space size (meters) - 4645
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 1893
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Disabled parking
  • Wheelchair accessible path of travel
  • Assistive listening devices available
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Congress Plaza Hotel - Chicago’s small print

Also known as

  • Congress Hotel
  • Congress Plaza Hotel Hotel
  • Congress Plaza Hotel Chicago
  • Congress Plaza Hotel Hotel Chicago
  • Congress Hotel Plaza
  • Congress Plaza
  • Congress Plaza Chicago
  • Congress Plaza Hotel
  • Congress Plaza Hotel Chicago
  • Hotel Congress Plaza
  • Plaza Congress Hotel
  • Congress Hotel Chicago

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

Deposit: USD 25.00 per night

Optional extras

Early check-in can be arranged for an extra charge of USD 49.00 (subject to availability)

Late check-out can be arranged for an extra charge of USD 59.00 (subject to availability)

Self parking costs USD 44.00 per day with in/out privileges

Valet parking costs USD 49.00 per day with in/out privileges

Rollaway beds are available for USD 20.00 per night

Breakfast costs between USD 16 and USD 20 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.4 From 5,317 reviews

Very good 8.0
stay
front desk not friendly but concierge was great . room had a mustroom smell was musty y smell and carpet was dirty Hotel is very large . Long walk to room. Very unique and interesting building.
Yvonne, us1 night business trip
Good 6.0
Ok if you absolutely need a place to stay
The hotel was great in that I needed a place to stay in Chicago that wasn't $400. The staff was nice. That's where it's a down turn. The hotel lobby area was nice, but the hallways and the rooms smelled. I agree with the smells described in prior reviews. The toilet ran all day while I was gone at an appointment. It ran all night and every fifteen minutes did a really loud refill that left me with little sleep. The safe got stuck with my stuff in it and the staff had to come open it. The staff informed me that it was "open" yet I wasn't able to get the door open by myself. When I left, the door didn't shut. I had to mess with it for 2 minutes to get it to actually latch. I took a video of that. The toilet leaked. The tub didn't drain. The sink didn't drain. Did I mention it smelled? One other positive piece is that there were no signs of bed bugs.
us1 night trip
Exceptional 10.0
Very clean and conveniently located
If you are looking for an affordable centrally located hotel in Chicago, this is your place! The room was clean and I had zero issues. The negative reviews that others have posted are uncalled for.
Jennifer, us4 night trip
Good 6.0
The hotel is a beautiful hotel... unfortunately it is old and showing its wear. My first room smelled horrible and the air conditioner had awful smelling air coming out of it. I could not get it to stop or change, so I covered it with pillows and opened the windows. Unfortunately, I didn't have time to change rooms as I had to get to a meeting. I returned late and suffered through the night and asked to change rooms in the morning.... which they were very helpful with although it was inconvenient to have to return twice to finally get into my room. The second room was much better. The bellhops and valets were great! The hotel would benefit from rooms and hallways upgrades!
us2 night business trip
Very good 8.0
History and charm, but few outlets
The Congress Plaza is a very impressive hotel, with lots of history and charm, and the location is great. The lobby is beautiful and the restaurants and bar looked nice and well patronized, although I didn't use them myself. The problem I had was with the room. It was small and lacked electrical outlets. I had to move furniture and inplug a lamp to recharge my devices.
Peter, us2 night trip

Congress Plaza Hotel - Chicago

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