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Congress Plaza Hotel - Chicago

3.5-star3.5 stars
Great for familiesThis property has good facilities for families.
520 South Michigan Avenue, Chicago, IL, 60605, United States of America

3.5-star hotel with 2 restaurants, near Columbia College Chicago
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 3,315 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Beach
Beautiful beach
Location
Great location
Room
Room is all right
Vibe
Decent vibe

Congress Plaza Hotel - Chicago

More Info: 6823 2342

from S$151
  • Standard Room, 1 King Bed, Lake View
  • Standard Room, 1 Queen Bed
  • Standard Suite, 1 King Bed, Lakeside
  • Standard Room, 1 King Bed
  • Standard Room, 2 Double Beds
  • Standard Room, 2 Double Beds, Lake View
  • Family Suite

What’s around Congress Plaza Hotel - Chicago

Top spots nearby

Recommended by this property

  • Auditorium Building and Theatre (1-minute walk)
  • Columbia College Chicago (1-minute walk)
  • Museum of Contemporary Photography (1-minute walk)
  • Fine Arts Building (2-minute walk)
  • Buckingham Fountain (3-minute walk)
  • Harold Washington Library Center (3-minute walk)
  • Millennium Park (8-minute walk)

Getting around

  • Chicago, IL (MDW-Midway Intl.) - 16 min drive
  • Chicago, IL (PWK-Chicago Executive) - 31 min drive
  • Chicago Van Buren Street Station - 2 min walk
  • Chicago Museum Campus-11th Street Station - 10 min walk
  • Millennium Station - 13 min walk
  • Harrison Station - 5 min walk
  • Harold Washington Library Station - 6 min walk
  • Jackson Station (Red Line) - 7 min walk

At a glance

Key facts

Hotel size

  • This hotel has 870 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Bicycle rentals nearby
  • Golfing nearby
  • Sailing nearby
  • Windsurfing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 50000
  • Conference space size (meters) - 4645
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 1893
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Congress Plaza Hotel - Chicago’s small print

Also known as

  • Congress Hotel
  • Congress Hotel Plaza
  • Congress Plaza
  • Congress Plaza Chicago
  • Congress Plaza Hotel
  • Congress Plaza Hotel Chicago
  • Hotel Congress Plaza
  • Plaza Congress Hotel
  • Congress Hotel Chicago

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

Deposit: USD 25.00 per night

Optional extras

Early check-in can be arranged for an extra charge of USD 49.00 (subject to availability)

Late check-out can be arranged for an extra charge of USD 59.00 (subject to availability)

Self parking costs USD 44.00 per day with in/out privileges

Valet parking costs USD 49.00 per day with in/out privileges

Rollaway beds are available for USD 20.00 per night

Breakfast costs between USD 16 and USD 20 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.4 From 5,040 reviews

Fair 4.0
Bad service and outdated room
Room was not in good condition. Seemed like the room hadn't been updated since the hotel was first built. It was a lake view room but wasn't worth the pay. Housekeeping was horrible. The only plus was the bell man to help with luggage. He was the only bright spot when I came to service. This was my 2nd time staying here and this experience was night and day compared to the last one.
Kenneth, us2 night romance trip
Very good 8.0
Quick trip
Nice and quiet
Tom, us1 night business trip
Very good 8.0
After a bad first night, they made things right.
After initially having a bad experience at check-in and being put in a room that smelled like cigarette smoke, mold, and had someone else's hair in the drain of the shower, the hotel moved us to a cleaner and upgraded room. They heard our complaint, and made it right. We were happy with their responsiveness to the problem. This is a massive hotel, and many areas seem to be in ill-repair. Our first room was in one such area, and the upgraded room was in a more renovated area.
Jeremy, us4 night business trip
Exceptional 10.0
Location and atmosphere
We stayed here because it was close to a race we ran. We will be back next year! Great location, enjoyed a drink in the bar, beautiful room.
Jessica, us1 night romance trip
Exceptional 10.0
Amazing location and what a view!!!
Gorgeous view of Lake Michigan from the bay window in my room! The room was clean and elegantly furnished. The location was perfect, central to downtown attractions, close to the L, a block away from the bike share, and a quick bus ride to the convention center. I only had minor quibbles- for example the curtains were a bit dated and I wish there had been a microwave in the room. All in all, an excellent stay and I’d stay there again next time I’m in Chicago.
Kamala, us4 night business trip

Congress Plaza Hotel - Chicago

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