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All properties in Chicago, Illinois, United States of America
1 room, 2 adults

Congress Plaza Hotel - Chicago

3.5-star3.5 stars
520 South Michigan Avenue, Chicago, IL, 60605, United States of America

3.5-star hotel with 2 restaurants, near Columbia College Chicago
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
  • Relive the old chicago charm. Steps from millennium and grant park. 5 mins off train…Aug 1, 2018
  • It was amazing, so beautiful inside!! Aug 7, 2020

Congress Plaza Hotel - Chicago

More Info: 6823 2342

from S$136
  • Standard Room, 1 King Bed, Lake View
  • Standard Room, 1 Queen Bed
  • Standard Suite, 1 King Bed, Lakeside
  • Standard Room, 1 King Bed
  • Standard Room, 2 Double Beds
  • Standard Room, 2 Double Beds, Lake View
  • Family Suite
  • Standard Room, 2 Double Beds, Accessible

What’s around Congress Plaza Hotel - Chicago


  • In The Loop
  • Millennium Park - 10 min walk
  • Columbia College Chicago - 1 min walk
  • Buckingham Fountain - 5 min walk
  • Museum of Contemporary Photography - 1 min walk
  • Auditorium Building and Theatre - 2 min walk
  • Fine Arts Building - 3 min walk
  • Harold Washington Library Center - 5 min walk

Getting around

  • O'Hare Intl. Airport (ORD) - 24 min drive
  • Midway Intl. Airport (MDW) - 23 min drive
  • Chicago, IL (PWK-Chicago Executive) - 32 min drive
  • Chicago Van Buren Street Station - 2 min walk
  • Chicago Museum Campus-11th Street Station - 10 min walk
  • Millennium Station - 13 min walk
  • Harrison Station - 5 min walk
  • Harold Washington Library Station - 6 min walk
  • Jackson Station (Red Line) - 7 min walk

At a glance

Key facts

Hotel size

  • This hotel has 870 rooms
  • This hotel is arranged over 14 floors


  • Check-in time 3:00 PM-5:00 AM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed (service animals welcome)


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Valet parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast on weekends (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Bicycle rentals nearby
  • Golfing nearby
  • Sailing nearby
  • Windsurfing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 50000
  • Conference space size (meters) - 4645
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 3
  • Year Built - 1893
  • Elevator
  • Safe-deposit box at front desk
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Hand-held showerhead
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Congress Plaza Hotel - Chicago’s small print

Also known as

  • Congress Hotel
  • Congress Plaza Hotel Hotel
  • Congress Plaza Hotel Chicago
  • Congress Plaza Hotel Hotel Chicago
  • Congress Hotel Plaza
  • Congress Plaza
  • Congress Plaza Chicago
  • Congress Plaza Hotel
  • Congress Plaza Hotel Chicago
  • Hotel Congress Plaza
  • Plaza Congress Hotel
  • Congress Hotel Chicago


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property is licensed under an applicable law.Property Registration Number Hotel License

Mandatory fees

Deposit: USD 25.00 per night

Optional extras

Early check-in can be arranged for an extra charge of USD 49.00 (subject to availability)

Late check-out can be arranged for an extra charge of USD 59.00 (subject to availability)

Self parking costs USD 46.00 per night with in/out privileges

Valet parking costs USD 52.00 per night with in/out privileges

Rollaway beds are available for USD 20.0 per night

Breakfast costs between USD 16 and USD 23 for adults, and USD 12 and USD 18 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Congress Plaza Hotel - Chicago

  • Does Congress Plaza Hotel offer free cancellation for a full refund?
    Yes, Congress Plaza Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Congress Plaza Hotel?
    Yes. Self parking costs USD 46.00 per night. Valet parking costs USD 52.00 per night.
  • Are pets allowed at Congress Plaza Hotel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Congress Plaza Hotel?
    You can check in from 3:00 PM to 5:00 AM. There's a charge of USD 49.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 59.00 (subject to availability).
  • Are there restaurants at or near Congress Plaza Hotel?
    Yes, there are 2 onsite restaurants. Nearby restaurants include Cafecito (3-min walk), Meli (6-min walk), and Russian Tea Time (6-min walk).
  • What is there to do near Congress Plaza Hotel?
    Recommended spots to visit include Columbia College Chicago (1-min walk) and Museum of Contemporary Photography (1-min walk), along with Auditorium Building and Theatre (2-min walk) and Fine Arts Building (3-min walk).

Recent reviews

Good 7.4 From 5,838 reviews

Exceptional 10.0
Beautiful hotel. A few needed updates but well taking care of with excellent staff.
us3 night trip
Very good 8.0
A Step Back in Time
Beautiful lake view, amazing architecture design, close to downtown & public transportation, large screen TV, bed a little too firm, bathroom with tub. Is suppose to be one of the most haunted hotels in Chicago!
us1 night trip
Exceptional 10.0
Congress Plaza experience
My stay was really good. The room was clean, the staff was cooperative, the atmosphere was a little different but, only because of the pandemic that's going on. I would refer this hotel to others. The only issue I had was the $47 per night for parking but, it's downtown Chicago I should not have been so surprised.
Janet, us2 night family trip
Poor 2.0
Will not be coming back to this hotel
This was my 2nd and last time staying at this hotel. My 1st time was in December for my birthday and me and some friends were in the side lobby and some manager or staff member called security on us for no reason and that was rude. The 2nd time was July 10th 2020. Right when we got into our room the toilet water was running and was loud. They came and fixed it and we left and came back and it still was doing the same thing and it had to be fixed again. At night I needed something from my car I left and came back and security of the building didn’t think I had a room and was demanding to see my key car which I thought was weird because he saw me leave. The next morning my mom was waiting for me to move the car around she because she has a bad knee and couldn’t walk far which is why we had a handicap room she walked outside the hotel to wait then got hot and wanted to go back in and security told her no you can’t come back in without a car when she clearly was just waiting for me to drive around. She told them she had a bad knee and they didn’t care and told her again she can’t come back in without a key car. I liked this hotel because of its history but now I don’t like this hotel and will not be coming back unless the staff gets better and some updates are made to better your customers.
Roy, us1 night family trip
Poor 2.0
This is the worst hotel I ever been to in my life !! I only stayed cause I was so tired !! I deserve a refund for how bad this place is !!
Mario, us1 night trip
Poor 2.0
Never Again
It was one of the worst hotels I’ve ever been to. I felt like I was at a haunted house. The carpet was dingy and the smoke detector was hanging out the ceiling. Don’t go here if you’re trying to have a peaceful relaxing stay.You could hear people yelling and partying all night. They said nobody would come into our room until we left because of the corona virus and a maid walked right in on me and my boyfriend while we were sleeping! I was suppose to stay for 3 days because of the 4th of July holiday but I end up leaving the next day because I couldn’t do it anymore! Don’t stay here!
us3 night trip
Exceptional 10.0
Congress Hotel is Veteran-friendly
I have been going to the Congress Hotel for the past five or six years on 4th of July... They remember me every year and they always put me on the floor that is high up usually the 11 10th or 13th floor... They understand that I do not do well with the fireworks but they understand that I do want to see them... just not the pops and bangs and every single year they accommodate me and my stay is Fantastical... Thank you Congress Hotel and staff your work and kindness towards this veteran is greatly appreciated
Juan, us2 night trip
Exceptional 10.0
Great view and friendly staff
The view was absolutely gorgeous. Staff was very friendly. everything was clean and comfortable. Will definitely stay again.
Angelica, us1 night trip
Fair 4.0
Handle on toilet hard to push & then would stick Hand rail in tub rusted. Bathroom door needs repairs. Housekeeping knocked on door. We said leaving soon. When we got back to hotel at 11:30 pm no one had come back & no clean towels Many areas smell when we walked through
Deborah, us2 night business trip
Fair 4.0
I would describe my stay as odd.
Samuel, us2 night trip

Congress Plaza Hotel - Chicago

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