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The Ritz-Carlton, Chicago

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Premium bedding, down duvets, minibar, in-room safe
Indoor pool
Indoor pool
Premium bedding, down duvets, minibar, in-room safe
Suite, 1 Bedroom, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Overview of The Ritz-Carlton, Chicago

The Ritz-Carlton, Chicago

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Michigan Avenue

9.2/10 Superb

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Pet-friendly
  • Gym
  • Non-smoking
Map
160 E Pearson Street, Chicago, IL, 60611
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Free children's club
  • Fitness centre
  • Valet parking
  • Self parking
  • Room service
  • Babysitting
  • Business centre
  • Terrace
For families
  • Babysitting (surcharge)
  • Children's club (free)
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Terrace

Room options

About this area

What's nearby

  • In Downtown Chicago
  • Michigan Avenue - 1 min walk
  • Chicago Riverwalk - 15 min walk
  • Millennium Park - 19 min walk
  • Chicago Theatre - 19 min walk
  • Grant Park - 19 min walk
  • Navy Pier - 24 min walk
  • Art Institute of Chicago - 25 min walk
  • Willis Tower - 36 min walk
  • Lake Michigan - 4 min drive
  • Field Museum of Natural History - 9 min drive

Getting around

  • Chicago Midway Airport (MDW) - 33 min drive
  • Chicago O'Hare International Airport (ORD) - 45 min drive
  • Chicago, IL (PWK-Chicago Executive) - 53 min drive
  • Chicago 18th Street Station - 4 min drive
  • Millennium Station - 19 min walk
  • Chicago Van Buren Street Station - 28 min walk
  • Chicago Station (Red Line) - 6 min walk
  • Grand Station (Red Line) - 12 min walk
  • Chicago Station (Brown Line) - 13 min walk

Restaurants

  • The Signature Room at the 95th - 2 min walk
  • Signature Room - 2 min walk
  • Francesca's on Chestnut - 3 min walk
  • The Grill on the Alley - 3 min walk
  • Truluck’s - 4 min walk

About this property

The Ritz-Carlton, Chicago

The Ritz-Carlton, Chicago features a free kids' club and puts you only steps from Michigan Avenue. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, aromatherapy or manicures and pedicures. This luxurious hotel also features a bar/lounge, a fitness centre and a terrace. Fellow travellers love the pool and nice bathrooms. The property is only a short walk to public transportation: Chicago Station (Red Line) is 6 minutes and Grand Station (Red Line) is 12 minutes.

Languages

English, French, Polish, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 434 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 4 PM until midnight
  • Express check-in available
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)
  • Babysitting*
  • Free children's club

Pets

  • Pets allowed (up to 25 lbs)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • WiFi in rooms*

Parking

  • On-site self-parking (USD 48.00 per day)
  • On-site valet parking (USD 76.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Free children's club
  • Babysitting (surcharge)

What to do

  • Yoga classes
  • Shopping
  • Beach nearby
  • Bike rentals nearby
  • Sailing nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • Swimming pool
  • Shopping centre on site
  • Full-service spa

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Close-captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Languages

  • English
  • French
  • Polish
  • Spanish

Room amenities

Be entertained

  • DVD player
  • Smart television
  • Premium cable channels
  • Netflix
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 14.95 per night (rates may vary)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 40.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 250 per accommodation, per stay

Parking

  • Self-parking costs USD 48.00 per day
  • Valet parking costs USD 76.00 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Chicago Four Seasons Hotel
Chicago Ritz-Carlton
Four Seasons Hotel Chicago Ritz-Carlton
Ritz-Carlton Chicago
Ritz-Carlton Chicago Four Seasons
Ritz-Carlton Chicago Four Seasons Hotel
Ritz-Carlton Four Seasons
Ritz-Carlton Four Seasons Hotel
Ritz-Carlton Chicago Hotel
The Ritz-Carlton Chicago (a Four Seasons Hotel) Hotel Chicago
The Ritz-Carlton Chicago (a 4 Seasons Hotel)
Ritz Chicago
The Ritz Carlton, Chicago
The Ritz-Carlton, Chicago Hotel
The Ritz-Carlton, Chicago Chicago
The Ritz-Carlton, Chicago Hotel Chicago

Frequently asked questions

Does The Ritz-Carlton, Chicago offer free cancellation for a full refund?
Yes, The Ritz-Carlton, Chicago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Ritz-Carlton, Chicago?
As of 8 December 2022, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Chicago on 7 January 2023 start from S$454, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Ritz-Carlton, Chicago?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at The Ritz-Carlton, Chicago?
Yes, there's a pool.
Are pets allowed at The Ritz-Carlton, Chicago?
Yes, pets are welcome, with a maximum weight of 25 lbs per pet. There's a charge of USD 250 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at The Ritz-Carlton, Chicago?
Yes. Self-parking costs USD 48.00 per day. Valet parking costs USD 76.00 per night. Electric car charging is available.
What are the check-in and check-out times at The Ritz-Carlton, Chicago?
You can check in from 4 PM - midnight. Check-out time is noon. Express check-in is available.
What is there to do at The Ritz-Carlton, Chicago and nearby?
Have fun with nearby activities such as cycling and sailing. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and make the most of other amenities such as a fitness centre.
Are there restaurants at or near The Ritz-Carlton, Chicago?
Yes, there's an on-site restaurant. Nearby restaurants include The Grill on the Alley (3-min walk), Truluck’s (4-min walk) and Bistronomic (4-min walk).
What's the area around The Ritz-Carlton, Chicago like?
The Ritz-Carlton, Chicago is in Downtown Chicago, a short 6-minute walk from Chicago Station (Red Line) and 19 minutes' walk from Millennium Park. Travellers give top marks for the hotel's prime location.

Overall score and ratings

9.2

Superb

9.5/10

Cleanliness

9.3/10

Staff & service

9.0/10

Amenities

9.1/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Great location
Great hotel all around. I will be coming back.
GLENN, 3-night trip
Verified Hotels.com guest review

8/10 Very good

OK - but not as good as its competitors
The property is nice but not outstanding. Overall, the decor is a bit dated and the service is just OK. For example, the check in took longer than expected, the breakfast service was a bit slow, etc. more specifically, one evening we asked the front desk to make arrangements with the concierge for some activities the following day. To our surprise, according to the concierge (Melissa I think) she indicated that she had received no messages from the front desk from the previous evening - very disconcerting…
Paulo, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Melissa Long the concierge was so excellent in recommendation on where to eat and places to go.
Diana, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

I liked everything...
rosemary, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Our family had an amazing stay. The location is perfect for quick trips to the beach, shopping or food 👍. The bedding and pillows were amazingly comfy and the view of the lake was gorgeous. Our room service attendant Victor was awesome. Super professional gentleman who made us feel like VIPs. Would definitely recommend a stay 👍
Trisha, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great as always!
Bryan, 1-night romance trip
Verified Expedia guest review

2/10 Poor

J.Fernando, 1-night trip
Verified Expedia guest review

8/10 Very good

I was told i would have a room to view the fireworks. I was not
Steven, 1-night trip
Verified Travelocity guest review

10/10 Exceptional

Excellent hotel!!
Excellent in every way!!
Jeri, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Charles, 2-night family trip
Verified Hotels.com guest review