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All properties in Cleveland, Ohio, United States of America
1 room, 2 adults

Renaissance Cleveland Hotel

4-star4 stars
24 Public Sq, Cleveland, OH, 44113, United States of America

4-star hotel with casino, connected to a shopping center, near JACK Cleveland Casino
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Right next to Terminal Tower perfect location. Oct 14, 2020
  • Parking was confusing. We expected the room to haves separate tub as pictured. That was…Oct 12, 2020

Renaissance Cleveland Hotel

More Info: 6823 2342

from S$132
  • Club Room, 1 Queen Bed
  • Room, 1 King Bed, Non Smoking
  • Suite, 1 Bedroom, City View
  • Room, 2 Queen Beds, Non Smoking
  • Room, 1 Queen Bed, Non Smoking, View
  • Executive Suite, 1 Bedroom
  • Room, 2 Queen Beds, Non Smoking, View
  • Club Room, 2 Queen Beds, View
  • Suite, 1 Bedroom, View
  • Club Room, 1 King Bed
  • Club Room, 1 King Bed
  • Suite, 1 Bedroom, City View
  • Club Room, 2 Queen Beds
  • Executive Suite, 1 Bedroom

What’s around Renaissance Cleveland Hotel

Landmarks

  • In Downtown Cleveland
  • JACK Cleveland Casino - 2 min walk
  • Rocket Mortgage FieldHouse - 7 min walk
  • Progressive Field - 12 min walk
  • FirstEnergy Stadium - 15 min walk
  • Rock and Roll Hall of Fame - 19 min walk
  • Cleveland Convention Center - 10 min walk
  • Great Lakes Science Center - 15 min walk

Getting around

  • Hopkins Intl. Airport (CLE) - 15 min drive
  • Cleveland, OH (BKL-Burke Lakefront) - 9 min drive
  • Cleveland, OH (CGF-Cuyahoga County) - 24 min drive
  • Cleveland Station - 20 min walk
  • Tower City-Public Square Station - 5 min walk
  • West 25th-Ohio City Station - 27 min walk

At a glance

Key facts

Hotel size

  • This hotel has 491 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time 4 PM-3:00 AM
  • Check-out time is 11 AM
  • Express check-out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi in rooms *

Transport

Parking

  • Valet parking * on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Golfing nearby
  • Casino
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 64834
  • Conference space size (meters) - 6023
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Grab bar - near toilet
  • Lever door handles
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Things to enjoy
  • Separate dining area
Freshen up
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Sans Souci - This restaurant serves breakfast only.

Lobby Court Bar - This lobby lounge specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.

Renaissance Cleveland Hotel’s small print

Also known as

  • Cleveland Hotel
  • Renaissance Cleveland Hotel Ohio
  • Renaissance Cleveland
  • Renaissance Cleveland Hotel Hotel
  • Renaissance Cleveland Hotel Cleveland
  • Renaissance Cleveland Hotel Hotel Cleveland
  • Cleveland Hotel Renaissance
  • Cleveland Renaissance
  • Cleveland Renaissance Hotel
  • Hotel Cleveland
  • Hotel Renaissance Cleveland
  • Renaissance Cleveland
  • Renaissance Cleveland Hotel
  • Renaissance Hotel Cleveland

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Self parking costs USD 32 per day with in/out privileges

Valet parking costs USD 36 per day with in/out privileges

Breakfast costs between USD 15.00 and USD 25.00 for adults, and USD 10.00 and USD 20.00 for children (approximately)

WiFi is available in guestrooms for USD 13.95 per day (rates may vary)

WiFi is available in public areas for USD 15.95 per day (rates may vary)

Wired Internet access is available in public areas for USD 15.95 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Renaissance Cleveland Hotel

  • Does Renaissance Cleveland Hotel offer free cancellation for a full refund?
    Yes, Renaissance Cleveland Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Renaissance Cleveland Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Renaissance Cleveland Hotel?
    Yes. Self parking costs USD 32 per day. Valet parking costs USD 36 per day.
  • Are pets allowed at Renaissance Cleveland Hotel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Renaissance Cleveland Hotel?
    You can check in from 4 PM to 3:00 AM. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Renaissance Cleveland Hotel?
    Yes, Sans Souci offers American cuisine. Nearby restaurants include Ontario Street Cafe (3-min walk), Pura Vida by Brandt (3-min walk), and Morton's (3-min walk).
  • Is there an onsite casino at Renaissance Cleveland Hotel?
    Yes, the 100000 square-foot casino features 1300 slot machines and 100 gaming tables.
  • What is there to do near Renaissance Cleveland Hotel?
    Recommended spots to visit include JACK Cleveland Casino (2-min walk) and Rocket Mortgage FieldHouse (7-min walk), along with Cleveland Convention Center (10-min walk) and Progressive Field (12-min walk).

Recent reviews

Good 7.8 From 873 reviews

Very good 8.0
Wrong room
Booked a room with a king bed and larger room was given a small room with a queen bed! Was told all kings were booked when I arrived.
Tina, us1 night family trip
Good 6.0
Fair stay
The stay was okay. The parking fee of 32 dollars sucked. No free wi-fi, no microwave or mini fridge. The entrance from the garage to the hotel was closed so guest had to walk to the front entrance. The room was clean... overall it was a okay hotel that i probably will not book again.
us1 night trip
Fair 4.0
What they don’t tell you
For the most part it was good but I was charged 34 dollars per night for parking would of been nice “hotels.com” if I knew that in advance. And I was charged 50 dollar hold on my card after I had paid in full on the website once again would have been nice to have known in advance “hotels.com”
Everett, us2 night business trip
Good 6.0
I was upset on the suites have a refrigerator for the price it should of came with one.
Gina, us1 night trip with friends
Exceptional 10.0
Great!!!
Handicapped Hotel is Awesome!!
Scott, us1 night trip
Very good 8.0
A few things
There was trash under the bed :( and the toilet would flush after the 3 rd flush. $32 for parking ugh
Michelle, us1 night trip
Very good 8.0
The experience was great the room was clean the staff was friendly in walking distant from downtown.
Sylvester, us4 night family trip
Very good 8.0
confusing parking
Parking and check in were very confusing. Had to pay to park only to find out we had to unload our car at the other entrance and was still charged $32 to park overnight.
Patricia, us2 night trip
Good 6.0
Not Impressed
albert, us1 night business trip
Poor 2.0
Not a 4 star
We booked a 4 star because we wanted a comfortable clean place to stay. It is the dirtiest hotel that I have ever stayed in. I was shocked to see how low the Marriott standards have fallen. If I hadn’t been exhausted I would have changed hotels. It was a bad experience and a waste of money.
Allison, us1 night trip

Renaissance Cleveland Hotel

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