Queen Kapiolani Hotel

Photo gallery for Queen Kapiolani Hotel

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Beach nearby
Beach nearby
Outdoor pool
Outdoor pool

Overview of Queen Kapiolani Hotel

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Queen Kapiolani Hotel

4.0 star property
4-star hotel with outdoor pool, near Waikiki Beach

8.4/10 Very good

1,001 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Gym
Map
150 Kapahulu Ave, Honolulu, HI, 96815
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • Conference center
  • Business center
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Waikiki
  • Honolulu Zoo - 2 min walk
  • Waikiki Beach - 8 min walk
  • International Market Place - 13 min walk
  • Royal Hawaiian Center - 16 min walk
  • Waikiki Beach Walk - 17 min walk
  • University of Hawaii at Manoa - 33 min walk
  • Ala Moana Center - 44 min walk
  • Hawaii Convention Center - 8 min drive
  • Diamond Head - 13 min drive
  • Ala Moana Beach Park - 13 min drive

Getting around

  • Daniel K. Inouye Intl. Airport (HNL) - 14 min drive
  • Kapolei, HI (JRF-Kalaeloa) - 32 min drive

About this property

Queen Kapiolani Hotel

Queen Kapiolani Hotel features a rooftop terrace and puts you just steps from Honolulu Zoo. Guests can take a dip in the outdoor pool or grab a bite to eat at DECK. Bar & Grille, which serves breakfast, lunch, and dinner. A bar/lounge, a fitness center, and a snack bar/deli are other highlights at this upscale hotel. Fellow travelers like the pool and helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 315 rooms
  • Arranged over 19 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 50 lbs)*
  • Specific rooms only*

Internet

  • Free WiFi in public areas
  • WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) in rooms*

Parking

  • Onsite valet parking (USD 50.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free

What to do

  • Shopping
  • Beach nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Whale-watching nearby

Working away

  • Business center
  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness center
  • An outdoor pool
  • Art gallery on site

Accessibility

  • Braille/raised signage
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Stair-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • 49-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • WiFi (surcharge) (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Special features

Dining

DECK. Bar & Grille - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 47.18 per accommodation, per night
  • Additional fee: USD 8.50 per person, per stay
  • Resort fee inclusions:
    • Pool access
    • Beach loungers
    • Beach towels
    • Fitness center access
    • Business center/computer access
    • Internet access (may be limited)
    • Phone calls (may be limited)
    • In-room safe
    • Additional inclusions
    • Wired Internet access (may be limited)

Optional extras

  • WiFi is available in guestrooms for USD 47.18 per night (rates may vary)
  • Cooked-to-order breakfast is offered for an extra charge of USD 25 per person (approximately)

Children & extra beds

  • Rollaway beds are available for USD 55 per day

Pets

  • Pets are allowed for an extra charge of USD 250.00 per accommodation, per stay

Parking

  • Valet parking costs USD 50.00 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

State tax ID - TA-207-956-5824-01

The mandatory fee covers porterage to all groups, including reservations that meet the following conditions: a minimum of four rooms traveling together arriving at the hotel on the same arrival date and departing on the same departure date and; departing from the same originating destination and ending at the same originating destination; and arriving on the same arriving flight and departing on the same departing flight.

Also known as

Hotel Kapiolani
Hotel Queen Kapiolani
Kapiolani Hotel
Kapiolani Queen
Kapiolani Queen Hotel
Queen Kapiolani
Queen Kapiolani Honolulu
Queen Kapiolani Hotel
Queen Kapiolani Hotel Honolulu
Queen Kapiolani Hotel Hawaii/Honolulu
Queen Kapiolani Hotel Hotel
Queen Kapiolani Hotel Honolulu
Queen Kapiolani Hotel Hotel Honolulu

Frequently asked questions

Overall score and ratings

8.4

Very good

8.8/10

Cleanliness

8.7/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

Awesome place to stay
Amazing people. Beautiful hotel resort. Super clean rooms. Hawaiian lotions and soap and sun block in rooms. And your own special water or drink container to take with you. Smelled great too!! Front desk lady went out of her way to put me next to my friends hotel room. Which to me was a major upgrade!!! So kind. They took care of my bags for me until check in. So we could enjoy the resort while waiting on room to be ready!! Great restaurant and pool. They provide towels. Right by the ZOO so awesome!!! And THE BEST THING IS... THEY LET YOUR DOGS/PETS stay with you!!!! That too me is a TOP NOTCH RESORT!! I DIDN'T have my sweet puppy with me but next time I will!!
Bernadette, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Not quite excellent.
There is much to like about the Queen Kapiolani, but management needs to be paint more attention to the details, they offer free on-site parking, but don’t have enough of it, the front desk and bell desk are under-staffed, the pool area is tired. The rooms are well furnished and comfortable. No closets or coffee maker.
Heidi, 3-night trip
Verified Hotels.com guest review

8/10 Very good

We come to Hawaii all the time and it was my brother’s family first trip to Hawaii. We wanted to to create a good first impression for them. We chose this hotel because of the 4 stars rating and ocean view rooms. My brother didn’t get the ocean view room at checkin, it was partial ocean view at best. The reason given was the hotel fully booked. I would expect some forms of hotel credits to compensate for this but none were offered.
Trung, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

joel, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

QK Always Delivers
Ample air conditioning, awesome quiet location at the end of Waikiki, still looks newly renovated, firm beds (which I love), easy access to Diamondhead and the freeway.
Eric, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Adorable, perfectly located on Waikiki Beach. Loved the hotel bar and open entry lobby. The rooms were very clean, but on the smaller side. Great views from the pool deck but a pretty small pool.
Abigail, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Roy, 3-night trip
Verified Hotels.com guest review

6/10 Good

Hotel bien placé- en mauvais etat
+: Hotel tres bien placé a Waikiki, resto terasse tres sympa quoique un peu cher, mais avec une belle vue sur Diamond Head. -: chambre vetuste. Horrible aux etages inferieurs (bruit de la rue, climatisation coulante). Un peu mieux aux etages superieurs mais globalement en tres mauvais etat. Parking complet les 3 nuits, nous avons du - non sans mal - trouver des parkings aux alentours. Preferez largement le HYATT CENTRIC dans lequel nous avons aussi sejourné.
Guillain, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Cynthia, 1-night trip
Verified Hotels.com guest review