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Queen Kapiolani Hotel

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Outdoor pool
Studio, Ocean View | Beach | Beach nearby
Beach nearby
Outdoor pool
Outdoor pool

Overview of Queen Kapiolani Hotel

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Queen Kapiolani Hotel

4.0 star property
4-star hotel with outdoor pool, near Waikiki Beach
8.2 out of 10 Very good
8.2/10 Very good

1,004 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Pet-friendly
  • Parking available
  • Internet access
  • Free WiFi
  • Restaurant
Map
150 Kapahulu Ave, Honolulu, HI, 96815
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • Conference centre
  • Business centre
For families
  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Private bathroom
  • Television
  • Terrace

Room options

About this area

What's nearby

  • In Waikiki
  • Honolulu Zoo - 2 min walk
  • Waikiki Beach - 9 min walk
  • Moana Surfrider - 11 min walk
  • International Market Place - 15 min walk
  • Royal Hawaiian Center - 17 min walk
  • Waikiki Beach Walk - 18 min walk
  • University of Hawaii at Manoa - 33 min walk
  • Ala Moana Center - 42 min walk
  • Kaimana Beach - 2 min drive
  • Duke Kahanamoku Beach - 4 min drive

Getting around

  • Honolulu, HI (HNL-Daniel K. Inouye Intl.) - 14 min drive
  • Kapolei, HI (JRF-Kalaeloa) - 32 min drive

Restaurants

  • Tikis Grill & Bar - 4 min walk
  • Cheeseburger in Paradise - 6 min walk
  • Hula's Bar & Lei Stand - 1 min walk
  • Denny's - 2 min walk
  • Mac 24/7 - 6 min walk
Map

About this property

Queen Kapiolani Hotel

Queen Kapiolani Hotel features a rooftop terrace and puts you only steps from Honolulu Zoo. Guests can take a dip in the outdoor pool or grab a bite to eat at DECK. Bar & Grille, which serves breakfast, lunch and dinner. A bar/lounge, a fitness centre and a snack bar/deli are other highlights at this upmarket hotel. Fellow travellers like the pool and helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 315 rooms
  • Arranged over 19 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) in rooms*

Parking

  • On-site valet parking (USD 50.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Shopping
  • Beach nearby
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby
  • Whale watching nearby

Working away

  • Business centre
  • Meeting room
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness centre
  • An outdoor pool
  • Art gallery on-site
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Step-free path to entrance

Room amenities

Be entertained

  • 49-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Wireless Internet access (surcharge) (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Special features

Dining

DECK. Bar & Grille – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 53.08 per accommodation, per night
  • Additional fee: USD 8.50 per person, per stay
  • Resort fee inclusions:
    • Additional inclusions
    • Beach loungers
    • Beach towels
    • Business centre/computer access
    • Concierge service
    • Fitness centre access
    • Housekeeping
    • In-room safe
    • Phone calls (may be limited)
    • Pool access
    • Wired Internet access (may be limited)

Optional extras

  • WiFi is available in guest rooms for USD 47.18 per night (rates may vary)
  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 25 per person

Children & extra beds

  • Rollaway beds are available for USD 55 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 250 per pet, per stay

Parking

  • Valet parking costs USD 50.00 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

Guests can rest easy knowing that there's a smoke detector, a security system and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and debit cards. Cash is not accepted.
State tax ID – TA-207-956-5824-01
The mandatory fee covers porterage to all groups, including reservations that meet the following conditions: a minimum of four rooms traveling together arriving at the hotel on the same arrival date and departing on the same departure date and; departing from the same originating destination and ending at the same originating destination; and arriving on the same arriving flight and departing on the same departing flight.

Also known as

Hotel Kapiolani
Hotel Queen Kapiolani
Kapiolani Hotel
Kapiolani Queen
Kapiolani Queen Hotel
Queen Kapiolani
Queen Kapiolani Honolulu
Queen Kapiolani Hotel
Queen Kapiolani Hotel Honolulu
Queen Kapiolani Hotel Hawaii/Honolulu
Queen Kapiolani Hotel Hotel
Queen Kapiolani Hotel Honolulu
Queen Kapiolani Hotel Hotel Honolulu

Frequently asked questions

Does Queen Kapiolani Hotel offer free cancellation for a full refund?
Yes, Queen Kapiolani Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Queen Kapiolani Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Queen Kapiolani Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Queen Kapiolani Hotel?
Yes, cats and dogs are welcome. There's a charge of USD 250 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Queen Kapiolani Hotel?
Yes. Valet parking costs USD 50.00 per day. Parking spaces may be limited.
What are the check-in and check-out times at Queen Kapiolani Hotel?
You can check in starting at 3:00 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Queen Kapiolani Hotel and nearby?
Have fun with activities such as cycling, boat tours and hiking, and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre.
Are there restaurants at or near Queen Kapiolani Hotel?
Yes, there's an on-site restaurant, DECK. Bar & Grille.
What's the area around Queen Kapiolani Hotel like?
Queen Kapiolani Hotel is located near Sans Souci Beach in Waikiki, a short 9-minute walk from Waikiki Beach and 11 minutes' walk from Moana Surfrider. Travellers recommend the hotel for its quiet location.

Reviews

8.2

Very good

8.8/10

Cleanliness

8.7/10

Staff & service

8.0/10

Amenities

8.3/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Fair

N
Service is not so-good, room design is wierd, representatives during checkin cannot provide any help, service is no longer go with price for room. Existing "improvements and renovations" are against comfort
yangolenko, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Cleaning staff was excellent
Kenneth, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Views views views
Second time staying here. Upgraded for the view of Diamond head. Gorgeous views. Will be coming back again.
2-night trip
Verified Hotels.com guest review

8/10 Very good

Spring loaded
Was located close to the beach and plenty of places to eat . The room clean and the house keepers were very nice . only complaint was the horrible bed felt like .it was all springs with a sheet thrown over it .
Rudolph, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Great location, wonderful staff, bad elevators
Always love staying here for the staff, location, restaurant, views, etc. On the quieter side of Waikiki. Only downside is the elevator system is so slow, and my past few stays at least one of them was down. They need four, they have three, and two work. The restaurant traffic is half the problem, so they should build a separate entrance and elevator for this.
Bryce, 4-night business trip
Verified Hotels.com guest review

6/10 Good

Jennifer, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Fabrizio, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Our pleasant 1 night stay at Queen Kapiolani
The hotel is really nice and has plenty of Hawaiian history to share on the second floor. I’d recommend using valet service for your rental car, as parking is a challenge anywhere in Waikiki. Room was great with a very nice view of Diamond Head. The staff was excellent and friendly. We had a quick one night stay and ran out of time to go swimming in the pool or eat at the Deck. We found Waikiki was crazy with people on Friday night as we took an evening walk. Overall, we will cherish the memory of this short for a long time.
Hawaiian history on 2nd floor
Hotel entrance
View from our room
Larry, 1-night trip
Verified Hotels.com guest review

4/10 Fair

We were disappointed with our stay at this hotel. It was advertised as a 4 stars hotel (so we spent more to stay at Queen’s) but we didn’t feel like it was worthy as a 4 stars hotel at all. Room was pretty old and dated with popcorn ceiling; no water kettle, no coffee maker provided, the bathroom had no fan ventilation; both beds were sagging/ wormed down. The worst part was there were cockroaches (one huge and one baby cockroaches) we had encountered in our room. The big one crawled on our bed and my hand. It really scared me and woke me and my baby up. Then I called guest service to let them know about it, the guy worked at the front desk said he is going to send someone up to take care of it, but we waited for about an hour, still no one showed up. I complained to the front desk, the lady worked there did apologize and removed one night of the hospitality fee/ resort fee and gave us a small can of Hawaiin cookie. (Feel like they should remove all three nights of the resort fee since we didn’t use any of the resort amenities at all and the stay was bad especially the big cockroach crawled on our bed which made us feel like they didn’t keep up w/ their pest control service and the cleanliness/ hygiene of the rooms. Also she said we watched a movie on our first night, but we didn’t watch any movie, but she did remove the charge from our bill. The location is a bit off for us with a baby, too much walking).The ocean view was okay and the staffs at the hotel were all friendly.
Un Kuan, 3-night family trip
Verified Hotels.com guest review