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The Rubens at the Palace

Photo gallery for The Rubens at the Palace

Front of property
Royal Room, 1 King Bed (Royal Mews View) | View from room
2 restaurants, breakfast, lunch, dinner served; British cuisine
Lobby
Designer toiletries, hair dryer, dressing gowns, towels

Overview of The Rubens at the Palace

VIP Access

The Rubens at the Palace

5.0 star property
Luxury hotel with 2 restaurants, near Buckingham Palace
9.0 out of 10 Superb
9.0/10 Superb

1,002 verified Hotels.com guest reviews

Property highlights

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
The price is S$562
Price available on 18/06/2023
Map
39 Buckingham Palace Road, London, England, SW1W 0PS
Main amenities
  • Daily housekeeping
  • 2 restaurants and 4 bars/lounges
  • Breakfast available
  • Valet parking
  • 24-hour room service
  • Babysitting
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front desk safe
For families
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In London City Centre
  • Buckingham Palace - 6 min walk
  • Hyde Park - 14 min walk
  • Westminster Abbey - 14 min walk
  • Big Ben - 18 min walk
  • Trafalgar Square - 21 min walk
  • Piccadilly Circus - 21 min walk
  • Leicester Square - 24 min walk
  • London Eye - 26 min walk
  • Oxford Street - 27 min walk
  • Marble Arch - 28 min walk

Getting around

  • Heathrow Airport (LHR) - 40 min drive
  • London (LCY-London City) - 43 min drive
  • London (LTN-Luton) - 44 min drive
  • Gatwick Airport (LGW) - 80 min drive
  • London Victoria Rail Station - 4 min walk
  • London (ZEP-Victoria Train Station) - 6 min walk
  • London Charing Cross Station - 23 min walk
  • Victoria Underground Station - 5 min walk
  • St. James's Park Underground Station - 8 min walk
  • Hyde Park Corner Underground Station - 12 min walk

Restaurants

  • Greenwood - 3 min walk
  • Shake Shack - 3 min walk
  • Ole & Steen - 2 min walk
  • Timmy Green - 1 min walk
  • Pronto a Mangia - 2 min walk
Map

About this property

The Rubens at the Palace

The Rubens at the Palace puts you in a great location, within a 15-minute walk of Buckingham Palace and Hyde Park. For a bite to eat, guests can visit The English Grill, one of 2 restaurants, which serves British cuisine and is open for breakfast, lunch and dinner. This luxurious hotel is also a short five-minute drive from Big Ben and Marble Arch. The helpful staff and breakfast get good marks from fellow travellers. Public transportation is only a short walk: Victoria Underground Station is 5 minutes and St. James's Park Underground Station is 8 minutes.

Languages

Afrikaans, Chinese (Mandarin), Danish, Dutch, English, Estonian, Filipino, French, German, Hindi, Hungarian, Italian, Latvian, Lithuanian, Polish, Portuguese, Romanian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 161 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site valet parking (GBP 70 per night)

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • 4 bars/lounges
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Babysitting (surcharge)

What to do

  • Use of nearby fitness centre

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1911
  • Safe-deposit box at front desk
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Lift

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving features in guest rooms
  • LED light bulbs
  • Recycling

Special features

Dining

The English Grill – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Reservations are required.
The Curry Room – This restaurant only serves dinner. Reservations are required. Open selected days.
The Leopard Bar – This Champagne bar only serves light fare. Open daily.
The New York Bar – This cocktail bar only serves light fare. Open daily.
Bbar & Restaurant – This bar serves brunch, lunch, dinner and light fare. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 45 per person

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 500 per pet, per stay

Parking

  • Valet parking costs GBP 70 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.

Also known as

Rubens Palace
Rubens Palace Hotel
Rubens Palace Hotel London
Rubens Palace London
Rubens At The Palace London
The Rubens At The Palace Hotel London
The Rubens At The Palace London, England
The Rubens At The Palace Hotel
The Rubens At The Palace London
The Rubens At The Palace Hotel London

Frequently asked questions

Does The Rubens at the Palace offer free cancellation for a full refund?
Yes, The Rubens at the Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Rubens at the Palace?
As of 5 June 2023, prices found for a 1-night stay for 2 adults at The Rubens at the Palace on 18 June 2023 start from S$562, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Rubens at the Palace?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Rubens at the Palace?
Yes, pets are welcome. There's a charge of GBP 500 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Rubens at the Palace?
Yes. Valet parking costs GBP 70 per night.
What are the check-in and check-out times at The Rubens at the Palace?
You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-in and check-out are available.
What is there to do at The Rubens at the Palace and nearby?
The Rubens at the Palace has 4 bars.
Are there restaurants at or near The Rubens at the Palace?
Yes, there are 2 on-site restaurants, featuring British cuisine.
What's the area around The Rubens at the Palace like?
The Rubens at the Palace is in London City Centre, a short 5-minute walk from Victoria Underground Station and 6 minutes' walk from Buckingham Palace. Travellers say that this hotel is in a good location.

Reviews

9.0

Superb

9.3/10

Cleanliness

9.5/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

sherri, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A week at the palace
Staff always friendly and helpful
Mark, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Raquel, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stuart, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoyed the Rubens
Great staff, accommodations and location.
Anthony, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Compared to a stay over 6 years ago it appeared a little tired and in need of some tlc. Breakfast was expensive and not great friut salad was tasteless and eggs benedict cold.
Jane, 1-night business trip
Verified Hotels.com guest review

6/10 Good

4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Ann, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Decent Hotel
Decent hotel in a great location, very noisy though on Sat night, personally think it is a little over priced for what it is.
Mark, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gaetan, 2-night family trip
Verified Hotels.com guest review