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Park Hotel Hamburg Arena

Pet-friendly hotel with restaurant, connected to a shopping center, near Hagenbeck Zoo

  • Free WiFi
From
S$66

Property renovations and closures

  • This property is closed from March 25 2020 to February 28 2021 (dates subject to change).

Image gallery

  • Park Hotel Hamburg Arena
  • Park Hotel Hamburg Arena
  • Living Room
  • Bathroom
  • Park Hotel Hamburg Arena
Park Hotel Hamburg Arena. Image 1 of 21.
1 / 21Park Hotel Hamburg Arena
7.0.Good.
  • We stayed in this hotel as a family of 2 adults and 2 children. The room with 2 double…

    May 19, 2018

  • HOTEL WAS GOOD ,STAFF GOOD ..BEER WAS REASONABLE AT THERE BAR ...WELL LOCATED TO THE ARENA

    Jan 10, 2020

See all 496 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place

Guests rated location

Walkable
Transport options
Convenient
Easy parking
Quiet
  • Free WiFi
  • Parking available
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 105 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Business center

For families

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Hair dryer

What’s around

  • In Eimsbuettel
  • Hagenbeck Zoo - 22 min walk
  • Volksparkstadion - 38 min walk
  • University Medical Center Hamburg-Eppendorf - 44 min walk
  • Barclaycard Arena - 37 min walk
  • Theatre Neue Flora - 40 min walk
This property is closed from March 25 2020 to February 28 2021 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from October 9 to February 27:
  • Dining venue

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Double Room
  • Economy Room
  • Family Room
  • Comfort Double Room

Location

  • In Eimsbuettel
  • Hagenbeck Zoo - 22 min walk
  • Volksparkstadion - 38 min walk

What’s around

Landmarks

  • In Eimsbuettel
  • Hagenbeck Zoo - 22 min walk
  • Volksparkstadion - 38 min walk
  • University Medical Center Hamburg-Eppendorf - 44 min walk
  • Barclaycard Arena - 37 min walk
  • Theatre Neue Flora - 40 min walk
  • JUMP House Hamburg - 23 min walk
  • Altonaer Volkspark - 29 min walk
  • Reeperbahn - 2.8 mi / 4.5 km
  • Trabrennbahn Hamburg Bahrenfeld - 2.6 mi / 4.2 km
  • Isemarkt - 2.7 mi / 4.3 km

Getting around

  • Hamburg Airport (HAM) - 17 min drive
  • Langenfelde Station - 10 min walk
  • Diebsteich Station - 26 min walk
  • Eidelstedt Station - 4 min drive
  • Stellingen S-Bahn - 15 min walk
  • Lutterothstrasse U-Bahn - 17 min walk
  • Hagenbecks Zoo U-Bahn - 17 min walk

At a glance

Hotel size

  • This hotel has 105 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 12 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service

Working away

  • Business center
  • One meeting room

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Elevator
  • Garden
  • Terrace

Accessibility

  • Wheelchair-accessible parking

Languages Spoken

  • English
  • German

In the room

Home comforts

  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer

Be entertained

  • 28-inch flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi

More

  • Daily housekeeping

Small print

Also known as

  • Mercure Hamburg Arena
  • Mercure Hotel Hamburg Arena
  • TRYP Wyndham Hamburg Arena Hotel
  • TRYP Wyndham Hamburg Arena
  • Park Hamburg Arena
  • Park Hotel Hamburg Arena Hotel
  • Park Hotel Hamburg Arena Hamburg
  • Park Hotel Hamburg Arena Hotel Hamburg

Optional extras

Self parking costs EUR 12 per day with in/out privileges

Buffet breakfast is offered for an extra charge of EUR 12.5 per person (approximately)

Pets are allowed for an extra charge of EUR 10 per pet, per night

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.

Contactless check-out is available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Park Hotel Hamburg Arena does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from March 25 2020 to February 28 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 12 per day.
  • Yes, pets are welcome. There's a charge of EUR 10 per pet, per night.
  • You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-out is available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Schweinske (5-min walk), Dubrovnik (7-min walk), and Tao (8-min walk).
  • No, this hotel doesn't have a casino, but Casino Esplanade (7-min drive) is nearby.
  • Park Hotel Hamburg Arena has a garden.
7.0.Good.
  • 8.0.Very good

    Breakfast/bar good, room clean, uncomfortable bed

    The room was nice and clean, room service was excellent. Bathroom was also very good. Breakfast was great, plenty of choice... the bar downstairs was really nice and the bartender was very friendly. But, the bed we had was uncomfortable. We woke up a few days into our stay feeling very stiff and not well rested. It's a real shame because other than the bed (which is unfortunately a big factor), we had no complaints.

    Adam, 4 night trip, Oct 23, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    It was clean. Walls were thinner than I thought. I could hear the neighbour coughing. Rubbish internet.

    5 night business trip, Sep 28, 2019

    Verified Expedia guest review

  • 6.0.Good

    If you want the sauna you need to ask and wait half an hour, and they need to remember to switch it on!

    J, 1 night trip, Sep 18, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Park Hotel Hamburg Arena

    The hotel for our stay was absolutely fine, the price was reasonable, the hotel was clean and Hamburg easy to get to on the bus. Thank you Two points: all the bedrooms should have air conditioning as it was very hot during our stay, unbearable at night. Having to leave the windows opened meant noise from the traffic as the hotel is on the main road. Only one pillow provided and not very thick - I did ask at Reception but was told there were none spare - found this hard to believe!!

    Catherine, 4 night family trip, Aug 26, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    It was a one night stay. Generally ok but the room lacked air conditioning and was very hot. If we opened the window it was the noisy. But overall generally ok for a night.

    Phillip, 1 night family trip, Aug 12, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Staff was super helpful. Facilities were clean and rooms were comfy. Great place.

    4 night romance trip, Jul 31, 2019

    Verified Expedia guest review

  • 8.0.Very good

    This hotel does have rooms with walk in showers but they don't automatically book them for guests when requested. In Germany items in the room are less than in other countries, e.g., no kettle in room, no face washer or soap. can be communication difficulties as some staff don't have much English. I do realise I was the visitor but I was there with a group of 26,000 and had thought there would be some effort to encourage staff in various areas to learn some English.

    7 night trip, May 30, 2019

    Verified Expedia guest review

  • 6.0.Good

    Location was good not too far from Hamburg Airport. The lift wasn’t exactly servicing the floor to the room. We had to lift our heavy luggage up & down 5-6 steps. Otherwise pretty good.

    Ming, 2 night family trip, May 13, 2019

    Verified Expedia guest review

  • 2.0.Poor

    Everything! DONT STAY jsjeheusiueheheie sjdjdnrjdjdjrvej

    2 night family trip, May 9, 2019

    Verified Ebookers guest review

  • 8.0.Very good

    The facility is very limited in services it offers but clean and tidy.

    2 night trip with friends, Apr 25, 2019

    Verified Expedia guest review

See all 496 reviews