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3.5-star hotel in Hermosillo with outdoor pool and restaurant
It was very comfortable, relaxing, clean as expected.
Jun 5, 2020
The friendliest staff of any hotel I ever stay at.
Mar 14, 2020
This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
Rollaway beds are available for MXN 250.0 per stay
Buffet breakfast is offered for an extra charge of MXN 210 per person (approximately)
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 48 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.This property accepts credit cards. Cash is not accepted.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
The room we checked into had a broken door lock. Easy for somebody to break in. Took us 45 minutes to get a new room. Made us late for an event.
Youdeciede, 3 night romance trip, Mar 13, 2020
Verified Expedia guest review
The staff is so friendly, we recive a warm welcome from the hotel asociates, the room so clean, the breakfast bufett was good, and always the personnel was smiling and with the better attitude.
1 night family trip, Mar 7, 2020
Verified Expedia guest review
Good experience. Good food and service like it I will recomend itp
1 night family trip, Feb 29, 2020
Verified Expedia guest review
Rooms neat, clean and functional. A great breakfast buffet for a reasonable price.
1 night trip, Feb 28, 2020
Verified Expedia guest review
The lobby and t restaurant bar are nice, and pool is very big and nice,
1 night family trip, Jan 3, 2020
Verified Expedia guest review
- After a day of rain there was leaks inside the room. I reported it and nobody came to clean. - Not disability friendly: you have to go through several flights of stairs to get to the rooms or to the restaurant. - The restaurant has poor ventilation: after breakfast my clothing would be smelly (oil, lard, etc) for several hours. I ended up wearing a special shirt just for breakfast and changing afterwards. - Electronic door handle was out of battery when I arrived. I had to wait for about 30 minutes outside of the room until an employee managed to open the door with a hand made wire hook and was able to replace the batteries. - hallways don't have carpet or any kind of sound proofing. You can hear everything that happens on the hallway from the bed. Earplugs required. Overall I'm not sure I would stay again in this hotel.
6 night business trip, Nov 24, 2019
Verified Orbitz guest review
The hotel is easy to access and is on the main travel route.
1 night trip, Oct 23, 2019
Verified Expedia guest review
Website n Expedia say they gave executive rooms. Which I bought just to find out they do not have any n they have only regular rooms.. so I was stuck in a regular room but paid for executive.
4 night family trip, Oct 10, 2019
Verified Expedia guest review
Friendly staff, great location, fantastic food, and perfect pool.
3 night family trip, Oct 4, 2019
Verified Expedia guest review
The restaurants, breakfast and bar makes this site a plus. The restroom, particularly the toilet in my room was of such a bad quality, although new, but it was a shame of a modern toilet. This is what happens when you substitute standard, good toilets for this type of unnamed brand: the seat was of such a weak plastic that it deforms and one feels being pulled down the toilet, the flush..., well you better wait with the lever all the way down or your "stuff" will not go down. Apart from the very bad and poor toilet (request a room with a brand name toilet!) the rest was great. As I said, the restaurants deserve the stay, although the toilet is a big piece of cheap, poorly design, piece of junk that deserves to be sent to the garbage immediately. I can't believe that such companies, as the one that makes the toilet I suffered, still exist and that they sell to hotel chains the poor bad products they make.
Carlos, 2 night family trip, May 17, 2019
Verified Hotels.com guest review