Balai Princesa

Photo gallery for Balai Princesa

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Outdoor spa tub
Free WiFi, bed sheets
Free WiFi, bed sheets
Free WiFi, bed sheets

Overview of Balai Princesa

Balai Princesa

3.5 star property
3.5-star hotel in Puerto Princesa City Centre with spa

9.4/10 Exceptional

18 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Spa
Map
Socrates Rd, Puerto Princesa, MIMAROPA, 5300
Main amenities
  • Daily housekeeping
  • Full-service spa
  • Free airport shuttle
  • Sauna
  • Spa tub
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Meeting room
  • Tour/ticket assistance
For families
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Free self parking
  • Free toiletries
  • Hair dryer
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Puerto Princesa City Centre
  • SM City Puerto Princesa - 2 min drive
  • Puerto Princesa City Baywalk - 4 min drive
  • Honda Bay - 6 min drive
  • Nagtabon Beach - 75 min drive

Getting around

  • Puerto Princesa Airport (PPS) - 4 min drive
  • Free airport shuttle

About this property

Balai Princesa

Located just 2.4 mi (3.9 km) from the airport, Balai Princesa offers a free shuttle (available 24 hours). Guests can grab a bite to eat at the coffee shop/cafe or visit the spa to be pampered with massages or reflexology. Other highlights include a spa tub, a sauna, and a garden. The helpful staff and breakfast get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 5 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Transfers

  • Free airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 6:00 AM–10:00 AM
  • Coffee shop
  • Coffee/tea in a common area

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance

Facilities

  • Garden
  • Full-service spa
  • Spa tub
  • Sauna

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Languages spoken

  • English
  • Filipino

Room amenities

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Balai Spa. Services include massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Dining

Lilim Cafe' - Onsite café. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cash deposit: PHP 2000.0 per stay

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Policies

This property does not have elevators.

This property accepts credit cards, debit cards and cash.

Also known as

Balai Princesa Hotel
Hotel Balai Princesa Puerto Princesa
Puerto Princesa Balai Princesa Hotel
Hotel Balai Princesa
Balai Princesa Puerto Princesa
Balai Princesa Palawan Island/Puerto Princesa
Balai Hotel
Balai
Balai Princesa Hotel
Balai Princesa Puerto Princesa
Balai Princesa Hotel Puerto Princesa

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.4/10

Cleanliness

9.5/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

The Staff was extremely friendly and helpful. We needed covid tests for return and they arranged along with all our excursions and transportation. The Balai Princesa Massage was excellent. The kitchen staff was very attentive. Quaint and attractive.
Stephen, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Staff were absolutely amazing. Brilliant facilities and location. Great stay. Highly recommend.
Sean, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Kobi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place, amazing staff
Amazing place, we stayed there as a couple and the staff really went out of their way to accommodate us and make sure we were well taken care of. The Jacuzzi was great relaxation after a long day. They had a free foot massage upon arrival which was also a nice treat. They graciously provided a free van to our next location as well, which was a nice surprise. We will definitely be returning before we leave the Phillipines. They met and exceeded all our expectations.
Cameron, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I liked that it was a small hotel and they staff were so amazing with every need. The only thing i disliked was the location
KennedyWichers, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Good food, comfortable bed and a great couples massage.
Cherie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wow! Beautiful boutique hotel in a quite part of Puerta Princessa. Only a 3-5 min tuk tuk ride to the heart of town. The staff is amazing. I mean amazing. You must get a Balai Massage. Wow!!!! Rooms and bed are very nice and newly furnished. I’d recommend this place to anyone and everyone. You surely will not be disappointed. Thanks staff! You made our stay in PP truly unforgettable! Cheers
Nico, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

So peaceful! The staff and hospitality were amazing! The best massage I have ever had!! Would stay here again in a heartbeat!
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent
We had a very enjoyable stay. The hotel was very clean and comfortable. The staff was incredibly friendly and helpful. The food was very good at the Lilum cafe.
Gima, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

New hotel 5 stars service worthy
This hotel is so new that even locals are unaware of its location. Their service is also 5stars worthy making you feel like you are at home being taken care of by family. Their food is also excellent. Breakfast was free and whatever I couldn't finish I was able to take to go for a extra 20peso. You are in good care here my stay was great and the value is worth every penny. When I checked in I was offered more free services that I didnt expect, this place is worth more exposure because it is probably one of the best hotels around in the heart of the city.
William, 1-night trip with friends
Verified Hotels.com guest review