Choose dates to view prices

Hotel Insuna

Photo gallery for Hotel Insuna

Premier Room | Desk, blackout curtains, iron/ironing board, free WiFi
Premier Room | Desk, blackout curtains, iron/ironing board, free WiFi
Deluxe Twin Room (Window) | Desk, blackout curtains, iron/ironing board, free WiFi
Premier Room | Desk, blackout curtains, iron/ironing board, free WiFi
Standard Room | Desk, blackout curtains, iron/ironing board, free WiFi

Overview of Hotel Insuna

Hotel Insuna

3.0 star property
Central hotel connected to a shopping centre, within easy reach of KSL City Mall

9.2/10 Superb

5 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
72a Jalan Serampang, Johor Bahru, Johor, 80400
Main amenities
  • Daily housekeeping
  • Room service
  • 24-hour front desk
  • Air conditioning
For families
  • Private bathroom
  • Daily housekeeping
  • Blackout curtains
  • Cable TV service
  • Free self-parking
  • Free toiletries

Room options

About this area

What's nearby

  • In Central District
  • KSL City Mall - 17 min walk
  • Komtar JBCC - 2 min drive
  • Johor Bahru City Square - 5 min drive
  • AEON Tebrau City - 14 min drive
  • Singapore Zoo - 31 min drive
  • Austin Heights Water & Adventure Park - 19 min drive
  • Paradigm Mall Johor Bahru - 18 min drive
  • Sutera Mall - 19 min drive
  • LEGOLAND® Malaysia - 26 min drive
  • Clementi Mall - 37 min drive

Getting around

  • Senai International Airport (JHB) - 33 min drive
  • Singapore (XSP-Seletar) - 38 min drive
  • Changi Airport (SIN) - 50 min drive
  • JB Sentral - 3 min drive


  • Restoran Ah Piaw - 6 min walk
  • Naughty Nuri's Warung - 7 min walk
  • Chez Papa French Bistro And Wine Bar - 9 min walk
  • Restoran Ka Hoe - 9 min walk
  • Nam Moon Korean BBQ - 9 min walk

About this property

Hotel Insuna

When you stay at Hotel Insuna, you'll be within a 10-minute drive of Johor Bahru City Square and KSL City Mall. You'll have free perks such as WiFi and self-parking.


Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 17 rooms


  • Check-in time from 2:00 PM until 11:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Room service


  • 24-hour front desk


  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee


  • Daily housekeeping

Fees & policies

Refundable deposits

  • Deposit: MYR 50.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.


This property does not have lifts.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Insuna Johor Bahru
Insuna Johor Bahru
Hotel Hotel Insuna Johor Bahru
Johor Bahru Hotel Insuna Hotel
Hotel Hotel Insuna
Hotel Insuna Hotel
Hotel Insuna Johor Bahru
Hotel Insuna Hotel Johor Bahru

Frequently asked questions

Does Hotel Insuna offer free cancellation for a full refund?
Yes, Hotel Insuna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Insuna?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Insuna?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Insuna?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Insuna?
You can check in from 2:00 PM - 11:00 PM. Check-out time is noon.
Are there restaurants at or near Hotel Insuna?
Yes. Nearby restaurants include Restoran Ah Piaw (6-min walk), Naughty Nuri's Warung (7-min walk) and Chez Papa French Bistro And Wine Bar (9-min walk).
What's the area around Hotel Insuna like?
Hotel Insuna is in Central District, a short 17-minute walk from KSL City Mall and 9 minutes' walk from Plaza Pelangi.

Overall score and ratings






Staff & service




Property conditions & facilities

8/10 Very good

Joo Jin, 1-night family trip
Verified guest review

10/10 Exceptional

Excellent value for money
Quiet, clean, comfortable room, excellent service. Cldnt have asked for more!
1-night trip
Verified guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

New clean and Neat. Good location, friendly staff.
2-night business trip
Verified Wotif guest review

10/10 Exceptional

Excellent new Budget 3* hotel
New hotel, excellent condition. Only negatives were the slightly springy bed and only 2 average pillows. I doubt they can change the beds, so the only improvement I anticipate is giving 3 or 4 pillows instead of just 2
Andy, 1-night romance trip
Verified guest review