Hilton Nairobi - Nairobi
4-star hotel with 5 restaurants, near University of Nairobi
- Free WiFi in lobby and free parking
- All (101)
- Fitness/Leisure (9)
- Bar/Dining (12)
- Interior (25)
- Rooms (37)
- Exterior (14)
- Other (4)
Reception
Pool
Pool
Executive Room, 2 Twin Beds, Business Lounge Access - In-Room Amenity
Deluxe Room, 1 King Bed, Terrace - Guest Room
Presidential Suite - Living Area
Deluxe Room, 1 Queen Bed (with Working Desk) - In-Room Amenity
Deluxe Room, 1 Queen Bed (with Working Desk) - Guest Room
Executive Room, 1 King Bed, Business Lounge Access - Bathroom
Presidential Suite - Bathroom
BBQ/Picnic Area
Exterior
Exterior
Hotel Bar
Hotel Bar
Restaurant
Restaurant
Coffee Shop
Spa
Spa
Spa
Reception
Lobby Sitting Area
Lobby
Lobby
Sports Facility
Fitness Facility
Fitness Facility
Meeting Facility
Meeting Facility
Meeting Facility
Executive Room, 1 King Bed, Business Lounge Access - City View
Deluxe Suite, 1 King Bed, Business Lounge Access, Tower - City View
Presidential Suite - City View
Deluxe Room, 1 King Bed, Terrace - Guest Room View
Executive Room, 1 King Bed, Business Lounge Access - In-Room Amenity
Room, 1 Queen Bed (with Working Desk) - Guest Room
Deluxe Suite, 1 King Bed, Business Lounge Access, Tower - In-Room Amenity
Twin Hilton Deluxe Room - Guest Room
Room, 1 Queen Bed (with Working Desk) - Bathroom
Deluxe Suite, 1 King Bed, Business Lounge Access, Tower - Bathroom
Exterior
Exterior
Exterior
Restaurant
Restaurant
Restaurant
Spa
Lobby Sitting Area
Lobby Lounge
Meeting Facility
Business Center
Ballroom
Deluxe Room, 1 Queen Bed (with Working Desk) - City View
Executive Room, 2 Twin Beds, Business Lounge Access - City View
Room, 1 Queen Bed (with Working Desk) - City View
Deluxe Room, 1 Queen Bed (with Working Desk) - Guest Room
Deluxe Room, 1 King Bed, Terrace - Guest Room
Executive Room, 1 King Bed, Business Lounge Access - In-Room Amenity
Deluxe Room, 1 King Bed, City View - In-Room Amenity
Presidential Suite - Living Area
Exterior
Restaurant
Restaurant
Coffee Shop
Meeting Facility
Meeting Facility
Meeting Facility
Twin Hilton Guest Room - City View
Deluxe Room, 1 King Bed, Terrace - Guest Room
Twin Hilton Guest Room - Guest Room
Deluxe Room, 1 King Bed, City View - Guest Room
Executive Room, 2 Twin Beds, Business Lounge Access - Living Area
Junior Suite, 2 Queen Beds, Business Lounge Access, City View - Guest Room
Coffee Shop
Ballroom
Meeting Facility
Ballroom
Twin Hilton Deluxe Room - Guest Room
Deluxe Suite, 1 King Bed, Business Lounge Access, Tower - Guest Room
Room, 1 Queen Bed (with Working Desk) - Guest Room
Twin Hilton Guest Room - Guest Room
Room, 1 Queen Bed (with Working Desk) - Guest Room
Business Center
Ballroom
Meeting Facility
Junior Suite, 2 Queen Beds, Business Lounge Access, City View - In-Room Amenity
Twin Hilton Deluxe Room - Guest Room View
Deluxe Room, 1 King Bed, City View - In-Room Amenity
Family Room, 1 Queen Bed - Guest Room
Twin Hilton Guest Room - Guest Room
Meeting Facility
Meeting Facility
Meeting Facility
Family Room, 1 Queen Bed - Guest Room
Twin Hilton Deluxe Room - Living Area
Executive Room, 1 King Bed, Business Lounge Access - In-Room Amenity
Hilton Nairobi - Nairobi
Breakfast meal
Hilton Nairobi - Nairobi
Hilton Nairobi - Nairobi
Reception[1/101]
The location is excellent, right in the city centre, the pool was very good as it was…
Excellent customer service in every aspect
Hotels.com™ Rewards
Hilton Nairobi - Nairobi
More Info: 6823 2342
from S$528- Room, 1 Queen Bed (with Working Desk)
- Deluxe Room, 1 Queen Bed (with Working Desk)
- Twin Hilton Guest Room
- Twin Hilton Deluxe Room
- Executive Room, 1 King Bed, Business Lounge Access
- Deluxe Suite, 1 King Bed, Business Lounge Access, Tower
- Deluxe Room, 1 King Bed, City View
- Deluxe Room, 1 King Bed, Terrace
- Executive Room, 2 Twin Beds, Business Lounge Access
- Junior Suite, 2 Queen Beds, Business Lounge Access, City View
- Presidential Suite
- Family Room, 1 Queen Bed
At a glance
Key facts
Hotel size
- This hotel has 287 rooms
- This hotel is arranged over 17 floors
Arriving/leaving
- Check-in time 2:00 PM-midnight
- Check-out time is noon
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Travelling with others
Children
- Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
- Pets stay free
Internet
- Free WiFi in public areas
- WiFi and wired Internet access in rooms *
Transport
Transfers
- Airport shuttle (available 24 hours) *
Parking
- Free valet parking
Payment types at the property
- Cash
FAQs for Hilton Nairobi - Nairobi
Does Hilton Nairobi offer free cancellation for a full refund? Yes, Hilton Nairobi does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. Is parking offered at Hilton Nairobi? Yes, there's free self and valet parking. Is there a pool at Hilton Nairobi? Yes, there's an outdoor pool. Are pets allowed at Hilton Nairobi? Yes, pets are welcome. What are the check-in and check-out times at Hilton Nairobi? You can check in from 2:00 PM to midnight. Check-out time is noon. Are there restaurants at or near Hilton Nairobi? Yes, there are 5 onsite restaurants. Is airport shuttle service offered by Hilton Nairobi? Yes, an airport shuttle is available. The charge is KES 2500 per person roundtrip.
Recent reviews
Good 7.6 From 125 reviews
Exceptional
Not too happy customer
Everything was super excellent apart from when making reservation I was advised checking time to be 10.01am, we arrived at 11:30am and was told check in time was 2pm, so we had to wait. Secondly I reserved two rooms next to each other but when we got there our rooms were on different floors
Lucy, us1 night family trip
Fair
Nairobi Hilton, a false advertised money racket
We had paid extra to have 2 queen beds, but were told at check in that it wasn’t even an option to have 2 queen beds. They brought in a roll away cot, but gave no discount because our room was prepaid. They also added a charge for shuttle to the airport, and charged us extra for WiFi even when we’re Hilton honors members. The ‘continental’ breakfast was offered to us at an additional $19.00 per person per day, which we declined.
Jeremy, ie3 night family trip
Poor
Outdated and overly expensive
Booked based on the reputation of the Hilton name and Central location, but immediately regretted it. The room was small, outdated and had a moldy small inside as well as in the hallway. The hotel has serious deferred maintenance and updating needs. The shower flow was strong, but the toilet took 2-3 flushes every time. The restaurant and cafe were extremely overpriced.
Clay, us2 night trip with friends
Fair
Appalling
The place is so outdated and in a very bad condition. its has lost its glory. the same carpets that were there 10yrs ago are still there. the rooms are appalling. instead of changing the toilets they repaint the covers etc. hope it is renovated soon before it looses all its customers.
GEORGE, gb1 night business trip
Poor
Hilton Nairobi- Not the best experience
Booked two rooms on the discounted rate at Nairobi Hilton. During first stay had to upgrade to check in early however on return trip back to Nairobi there was no need. Given probably the worst room in the hotel. No aircon, only one light, fridge broken, one bin, stale smell! Hotel tried to fix air con and eventually offered alternative room but due to inconvenience involved did not take it and put up with the poor facilities. In defence of Hilton they did waive the room service bill without any prompts. However reason for the negative feedback is that a hotel of the stature of Hilton should ensure rooms are checked to ensure they are fit for purpose and all guests are afforded clean and functional rooms regardless of what rate has been paid. Very poor representation of the Hilton brand. I hope they undertake a major refurbishment of an iconic but very aging hotel. Staff must be commended for trying their best.
Mohamed, gb1 night family trip
Fair
Hilton Nairobi
Very tired looking hotel. Paid for upgrade to check in early. This gave breakfast and access to executive lounge also. Area very busy with no go areas identified by staff. Generally hotel needs a major upgrade ( opened in 1969! and seems nothing added since then !) . Iconic building hence why i wanted to stay at the hotel. 2nd stay on Sept a lot worse !
Mohamed, gb1 night family trip
Very good
It was ok. I would rate it 3 stars Not enough plugs for technology. Wifi connection was good.
Sudha, us1 night family trip
Good
I would stay there only when I can't avoid.
WALTER, us1 night business trip
Exceptional
Persuade the Unsaved
GREAT
Charles, us27 night business trip
Exceptional
The great staff make all the difference. My third time there and will be back when visiting Nairobi again,
ca5 night business trip
Is the description of this property not correct? Tell us
